Disclosure and Barring Service

Debate between Jeff Smith and Catherine West

Wednesday 26th October 2016 Westminster Hall

[Jeff Smith (Manchester, Withington) (Lab)]

It is a pleasure to serve under your chairmanship, Sir David. I congratulate my hon. Friend the Member for Dulwich and West Norwood (Helen Hayes) on securing this debate on an important issue that probably affects many more people than today’s turnout suggests.

I have a few short remarks—I will not speak for long—about my constituents’ experience of the Disclosure and Barring Service over the past year, which has not been good. The delay in issuing DBS certificates is not just an administrative problem; it can cause people to turn down work or to lose an income on which they previously relied. It is vital that the delays in processing applications are brought under control.

Like other hon. Members, I have had many cases in Manchester, Withington of people who are ready to work but who are left waiting, sometimes for months, for their DBS certificate to be processed. These are people who have worked hard to find a job and have been successful at interview but who find themselves in an administrative limbo that means that, in the worst cases, they cannot take up the job. I will highlight a couple of cases that show the impact of such delays.

The first case is of Nazim Uddin, a taxi driver in my constituency who submitted his DBS renewal application on 4 June, well in advance of the September date when his hackney carriage licence expired. He eventually received his certificate on 28 September, 120 days after his application and after his licence had expired.

[Catherine West (Hornsey and Wood Green) (Lab)]

I congratulate my hon. Friend the Member for Dulwich and West Norwood (Helen Hayes) on securing this debate. My constituent had a 94-day wait. Does my hon. Friend the Member for Manchester, Withington (Jeff Smith) agree that that is an awfully long time to wait and could have a detrimental impact on this individual’s financial situation?

[Jeff Smith]

I absolutely agree. The case is similar to that of Nazim in my constituency. Despite my office raising the issue both with the DBS and with the Government, he became unable to work because his licence expired, which understandably caused him and his family a huge amount of stress and some financial hardship.

The second case is of Angela Gallagher, a constituent of mine who lost a job as an occupational therapist because her DBS certificate was so delayed. She spoke to me about her constant phone calls to the DBS for updates only to be told to be patient and that the DBS was working through the backlog. She could not understand why, after she had been offered a job, the system was putting such obstacles in her way. She described how it affected her family’s finances—at the time, she was forced to sign on to out-of-work benefits—and how her mental health was affected by the stress caused by the delay and by her inability to access the job.