CrowdStrike: IT Outage

Debate between Ellie Reeves and Chi Onwurah

Monday 22nd July 2024 Commons Chamber

[Ellie Reeves]

I thank the shadow Minister for his contribution and his questions. In particular, I echo the thanks to all those in Departments across the civil service who were involved in dealing with the outage last Friday and in mitigating its effects. I set out in my statement that our cyber-security and resilience Bill, which was included in the King’s Speech, will strengthen our defences and ensure that more digital services are protected. That is a priority for this Government. The Bill will look at expanding the remit of regulation, putting regulators on a stronger footing and increasing reporting requirements, so that the Government can build a better picture of cyber-threats. We will consider the implications of Friday’s incident as we develop that legislation, but rest assured that we are working across Government to ensure resilience.

As the Chancellor of the Duchy of Lancaster said in his statement on the covid inquiry module 1 report, he will lead a review assessing our national resilience to the full range of risks that the UK faces, including cyber-risks.

[Chi Onwurah (Newcastle upon Tyne Central and West) (Lab)]

It is a great pleasure to see my right hon. Friend the Minister in her place. As she said, the CrowdStrike outage is a reminder not only that technology is so integrated into all our lives, making them better, but also of our dependence on the standard of development, deployment and integration of new technology, which is largely not visible to us. I was reassured to hear about the steps that the Government and businesses have been taking to mitigate the impact, but I fear that small businesses and consumers do not have the same resources. Does she agree that people should not have to be able to reboot from a blue screen in order to enjoy the benefits of technology? Will her Government move to ensure that consumers are better protected?

[Ellie Reeves]

I thank my hon. Friend for that contribution, and I want to acknowledge all the work that she has done in this area. It has been hugely valuable. She makes really important points about ensuring that consumers and small businesses are protected, as well as Government Departments and bigger businesses. I am sure that will form part of the lessons learned from this incident, and will feed into the Bill that we will introduce.