Points of Order

Debate between Baroness Laing of Elderslie and Alex Cunningham

Monday 10th February 2014 Commons Chamber

[Alex Cunningham (Stockton North) (Lab)]

On a point of order, Madam Deputy Speaker. My constituent Margaret McNiffe has been denied her disability living allowance because her claim was considered 24 hours late, although the Department for Work and Pensions had sent the paperwork to the wrong address. She is now losing the car on which she relies to get to work, and is forced to use taxis, at great expense, in order to get around. Do you know whether the Secretary of State for Work and Pensions has any plans to come to the House to announce a review of the callous and unfair way in which his Department is doing business, causing much distress to people such as my constituent, and costing the country more than it should? Alternatively, can you offer me some advice on how I can right this injustice?

[Madam Deputy Speaker (Mrs Eleanor Laing)]

I think the hon. Gentleman and the House are well aware that that is not a point of order to be dealt with by the Chair at this time. However, I am sure that the House has every sympathy for the lady in question. I have not at this point received an intimation that any Secretary of State plans to come to the House to deal with the matter, but there are many occasions on which such matters are dealt with by Ministers, and I am certain that the point raised by the hon. Gentleman will be noted by those who ought to note it. He may wish to seek advice on pursuing the case via parliamentary questions or, perhaps, an Adjournment debate.