Social Security: Claimants

Countess of Mar Excerpts

Wednesday 30th November 2016 Lords Chamber

[Lord Freud]

The staff of the DWP, who I think are effectively being attacked in that Question and by its implications, have really transformed the way that they approach this. With the work coach transformation they are tailoring requirements to the needs of individuals, following a thorough discussion with them on what their needs are in order to get them to play an economic part in this country.

[The Countess of Mar (CB)]

My Lords, despite my years of trying to persuade the Department of Work and Pensions to recognise the severity of CFS/ME, is the Minister aware of how utterly demoralised people who have to undergo assessments feel if they are not believed? Even when the derogatory assessment has been overturned by a tribunal, it takes them months and months to regain their self-esteem. Can the Minister please get this matter in hand once and for all?

[Lord Freud]

I thank the noble Countess for that question. We have been working on this issue with her and her group for some years now, and I am under the impression that we have made a lot of progress on ensuring that the illness is thoroughly recognised.