Care Homes
Debate between Catherine McKinnell and Norman Lamb(10 years, 6 months ago)
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Norman Lamb
My hon. Friend is absolutely right. The CQC needs to build a reputation so that everyone has confidence in its ability always to represent the patient’s interests. I believe that the CQC’s leadership understand that mission and are well on the way to achieving it, but it will not happen overnight.
Catherine McKinnell (Newcastle upon Tyne North) (Lab)
I have seen wonderful examples of residential care in my constituency, but I have also had concerns raised with me about staffing levels and zero-hours contracts in other care homes. There is no one-size-fits-all solution, and transparency is key, so what are the Government doing to enhance and protect the vital role of employees who blow the whistle on poor standards of care?
Norman Lamb
The hon. Lady is absolutely right to recognise that there is great care out there, and we should applaud care workers who deliver fantastic care. I was at an awards dinner recently at which individual care workers were given awards for providing great care. Celebrating great care is incredibly important in changing the culture of the sector.
The Government took steps to fund a helpline that had previously been only for health workers and extended it to social care, so that anyone can seek advice about what to do if they want to whistleblow. The culture must be that anyone feels able to blow the whistle and get things done, and the CQC must respond effectively when that happens.
Oral Answers to Questions
Debate between Catherine McKinnell and Norman Lamb(11 years, 7 months ago)
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Catherine McKinnell (Newcastle upon Tyne North) (Lab)
T7. Further to the question from my hon. Friend the Member for Newcastle upon Tyne Central (Chi Onwurah), several of my constituents with desperately ill relatives are very angry about the Government referring to NICE a decision on the use of eculizumab. The continuing delay is risking lives and also means that people have several invasive treatments that could well cost more. To save space in the Minister’s diary, may I add a request to join the meeting with my hon. Friend to talk about how this dangerous delay is causing very great distress to many constituents?
Norman Lamb
The hon. Lady raises a very important point, and I would be delighted for her to join the meeting rather than my having another one.