Oral Answers to Questions

Debate between Caroline Nokes and Maria Miller

Monday 18th July 2011 Commons Chamber

[Caroline Nokes (Romsey and Southampton North) (Con)]

21. What steps he is taking to prevent disagreements between parents in their dealings with the Child Support Agency.

[The Parliamentary Under-Secretary of State for Work and Pensions (Maria Miller)]

I refer my hon. Friend to the answer I gave earlier to my hon. Friend the Member for Rossendale and Darwen (Jake Berry).

[Caroline Nokes]

Does the Minister agree that one of the causes of conflict between both resident and non-resident parents is the unacceptable delays that their cases face when being processed by the Child Support Agency, and has she any plans to bring measures forward that would reduce those delays?

[Maria Miller]

The average wait at the moment is more than two months for a new application to be processed, and that can lead to non-resident parents unavoidably accruing arrears—a problem that we inherited with the present very difficult system. We have plans to undertake a fundamental reform that will considerably improve this, and lead to a much shorter time for processing claims, which will bring considerable benefits.