Train Operators’ Revenue Protection Practices Review

Baroness Wheatcroft Excerpts
Thursday 17th July 2025

(1 week, 3 days ago)

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Lord Hendy of Richmond Hill Portrait Lord Hendy of Richmond Hill (Lab)
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The noble Lord has a point of view, but I do not agree with it. Currently, the ORR is independent. In the future, the Government’s proposals will leave it independent. It will have a slightly different role in respect of access; it will be an appeal body. Fundamentally, somebody has to be in charge of the railway and somebody has to be in charge of the timetable. He will know, because we have discussed it here before, that it is mad that a Government Minister in the end has to decide to implement a railway timetable because nobody in the railway itself has the authority to do so. He is also wrong about describing the new arrangements for passengers. In due course he will see that the passenger standards authority will have real teeth and will represent passengers’ interests.

Baroness Wheatcroft Portrait Baroness Wheatcroft (CB)
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My Lords, many stations do not seem to have properly functioning electronic gates, particularly at weekends, and people just walk through. I wonder whether it is possible to do an audit of that. While the Minister is improving the lot of travellers, could he do away with “See It. Say It. Sorted”?

European Union Entry/Exit System

Baroness Wheatcroft Excerpts
Wednesday 9th July 2025

(2 weeks, 4 days ago)

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Lord Hendy of Richmond Hill Portrait Lord Hendy of Richmond Hill (Lab)
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I am afraid it is a revelation to me that there is such a facility at Stansted, but, now that I know, I will go away and look at the noble Baroness’s remarks to see what can be done.

Baroness Wheatcroft Portrait Baroness Wheatcroft (CB)
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My Lords, Operation Brock causes absolute havoc around Kent, and the renewed and enhanced passport restrictions will inevitably cause delays. Can the Minister assure us that Operation Brock will not become a regular feature of life in that part of Kent?

Lord Hendy of Richmond Hill Portrait Lord Hendy of Richmond Hill (Lab)
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Of course, one has to be very sympathetic about the considerable disruption that Brock causes. Since they took office, the Government have been thinking about what else can be done. My department has signed a contract with Lydden Hill racetrack to be a contingency site for the Kent and Medway Resilience Forum to incorporate into its traffic management plans, and we are also in negotiations with another site. But the primary thing that needs to happen is for the Port of Dover to finish its facility at Dover Western Docks. That was facilitated by an early action of this Government, and the work finally started in March 2025. It is in progress to be finished by 1 November, and it is monitored by my department and the Home Office weekly and by Ministers monthly.

Lower Thames Crossing: Development Consent

Baroness Wheatcroft Excerpts
Monday 29th April 2024

(1 year, 2 months ago)

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None Portrait A noble Lord
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The annunciator is wrong.

Baroness Wheatcroft Portrait Baroness Wheatcroft (CB)
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Can the Minister tell the House how many people in his department are currently working on this important project and how many of them he fears might lose their jobs to pay for the increased defence spending?

Lord Davies of Gower Portrait Lord Davies of Gower (Con)
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No, I am afraid that I cannot.

P&O Ferries

Baroness Wheatcroft Excerpts
Tuesday 22nd March 2022

(3 years, 4 months ago)

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Baroness Wheatcroft Portrait Baroness Wheatcroft (CB)
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My Lords, I apologise for missing the beginning of the Statement; I hope that the Minister will still allow me to ask my question. I want to push her on freeports. DP World has the second and third-largest ports in the country; two of them are already designated as freeports. Can the Minister assure us that those who are employed in a freeport will have to be paid at least the minimum wage, in England as well as in Scotland?

Baroness Vere of Norbiton Portrait Baroness Vere of Norbiton (Con)
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I do not have any information on the employment status of workers in freeports but, if I can find out any information, I will certainly write to the noble Baroness.

UK Logistics Industry

Baroness Wheatcroft Excerpts
Monday 1st February 2021

(4 years, 5 months ago)

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Baroness Vere of Norbiton Portrait Baroness Vere of Norbiton (Con)
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I reassure my noble friend that of course we look at all possible technological interventions. Three end-to-end systems have been put in place to assist industry with all the new requirements. They are working well and are helping traders. We look at all possible technologies in order to develop friction-free trade as much as possible.

Baroness Wheatcroft Portrait -Baroness Wheatcroft (CB) [V]
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My Lords, the Road Haulage Association says that before Brexit around 18% of lorries delivering from the EU to the UK returned empty. They say that figure has now risen to around 50%. Apart from the difficulties that that implies for UK exporters, it is clearly at odds with ambitions to mitigate climate change. How will the Minister reduce the number of journeys by empty lorries?

Baroness Vere of Norbiton Portrait Baroness Vere of Norbiton (Con)
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It is the case that some lorries return empty. The noble Baroness quoted a figure of 50% but the Government’s figures are actually 30%. That is a bit higher than it has been in the past but over the coming weeks and months the haulage system in general will readjust, particularly in terms of the requirements of the trade and co-operation agreement regarding cabotage and cross-trade. I would expect to see fewer empty lorries going back.

P&O Ferries

Baroness Wheatcroft Excerpts
Tuesday 5th January 2021

(4 years, 6 months ago)

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Baroness Vere of Norbiton Portrait Baroness Vere of Norbiton (Con)
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I thank the noble Lord for his question, which is slightly beyond the remit of what we are discussing today—but never mind, I will take his suggestion back to the department. The department is very keen to make maritime more green and it is the case that the ferry service to the Isles of Scilly is a lifeline service. It is essential that it continues, and it should do so in the greenest ships possible.

Baroness Wheatcroft Portrait Baroness Wheatcroft (CB) [V]
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The Minister said that the local consequences of the decision to close this route were “very regrettable”. In Hull, they are more than very regrettable. Hull has the highest unemployment rate in the country, along with Blackpool, so can she say how much strategy is being put into deciding not just which jobs will be kept open but where jobs will be kept open? As part of the levelling-up agenda, Hull is clearly in need of help.

Baroness Vere of Norbiton Portrait Baroness Vere of Norbiton (Con)
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I agree with the noble Baroness that it is very important that we make sure that job losses are kept to an absolute minimum, and I understand that that is indeed the case. The Government remain committed to Hull being one of our key ports within England; it is the 13th largest port in the country. It should be noted that there remain daily sailings to Rotterdam from Hull and that, in general, Hull will remain a very strong local economic area.

Heavy Commercial Vehicles in Kent (No. 1) (Amendment) Order 2020

Baroness Wheatcroft Excerpts
Thursday 26th November 2020

(4 years, 8 months ago)

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Baroness Wheatcroft Portrait Baroness Wheatcroft (Non-Afl) [V]
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My Lords, it is a pleasure to follow the noble Lord, Lord Berkeley, who asked some very pertinent questions.

I thank the Minister for introducing these statutory instruments, which are clearly necessary. She explained them clearly; nevertheless, they will not ease the concerns of the nation’s hauliers, who are still in doubt about what their position will be at the end of the year. Can the Minister tell them, for instance, whether they will need ECMT documentation? If so, we have a major problem, since only a fraction of our hauliers would be able to collect such documentation.

Other noble Lords have spoken about the problems that we will have under these arrangements and the new proposals. I have grave concerns about the impact that all this will have on Kent, a county once renowned as the garden of England. I declare an interest: I have a house on the Kent coast. I am therefore very familiar with the weight of freight traffic, which pounds up and down Kent’s road network.

Operation Fennel is the Government’s plan to provide —[Inaudible]—for up to 7,000 lorries in the event of delays at the Channel Tunnel and the Port of Dover. More than—[Inaudible]—4,000 provided at what was Manston Airport. The noble Lords who referred to hygiene are absolutely right. The prospect that, very soon, 8,000 drivers could be cooped together in cramped conditions, inevitably mixing with each other, is nothing less than horrifying. A Covid outbreak would be almost certain. Can the Minister say how drivers displaying symptoms would isolate? This would be in a district—Thanet—with the second-highest Covid rate in England. Thanet District Council’s director of operational services said:

“An outbreak at Manston would have a significant impact on already stretched services.”


Equally, an outbreak at Sevington, where up to 3,400 drivers could be held, could cause—[Inaudible.] The nearest hospital, the William Harvey Hospital at Ashford, is already under strain. But Manston has many other—[Inaudible.] The A229, a road with no hard shoulder, and other nearby roads are likely to become log-jammed, blocking the road network around both Margate and Ashford hospitals.

But it is not just hospitals that cause a problem. If there is a fire in the area, emergency services could find it almost impossible to get through, given that the planned parking lanes leave little leeway for them to pass. Thanet’s council leader has said that a lack of information from the Government on vital issues such as traffic flow proposals is seriously hampering the council’s ability to plan how to mitigate the effects on residents. As recently as Tuesday, the council was still waiting for key information, such as an assessment of the traffic movement in the area, analysis of key environmental impacts and comprehensive operational management plans for the lorry parks. Do the Government realise the dangers they risk imposing on east Kent?

Already there have been months of delays on the M20 as—[Inaudible]—parking lanes were put up, taken down, and have now been put up again. I do not understand why they were taken down, as at that stage we did not have a trade deal. Surely putting them up once and leaving them there would have been a more sensible and economical decision. The area is now being defaced by the creation—without any public consultation —of a monstrously ugly visible lorry park at Sevington.

The Government seem very loath—[Inaudible]—the people of Kent. Recently, they turned the Shorncliffe army camp into a camp for migrants who—[Inaudible]—crossed the channel. The local council handled the issue rather more sensitively than the Government, and the local—[Inaudible]—welcomed the newcomers. Nevertheless, the lack of consultation is a real cause for concern. Now, without consultation, the area faces the prospect of many thousands of drivers, from all over the UK and Europe, being stranded in cramped, risky and potentially insanitary conditions in an area in which Covid is already rampant. So what alternative plans do the Government have to ameliorate this potentially dire situation? In the event of a Covid outbreak in one of these lorry parks, how would the Government react?

Lord Faulkner of Worcester Portrait The Deputy Speaker (Lord Faulkner of Worcester) (Lab)
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My Lords, the noble Lord, Lord Foulkes of Cumnock, has withdrawn, so I call the noble Baroness, Lady Randerson.

Health Protection (Coronavirus, Wearing of Face Coverings on Public Transport) (England) Regulations 2020

Baroness Wheatcroft Excerpts
Wednesday 8th July 2020

(5 years ago)

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Baroness Wheatcroft Portrait Baroness Wheatcroft (Non-Afl) [V]
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My Lords, earlier this week the Minister told me that 86% of travellers on public transport are now wearing masks. That is good but the remaining 14% pose a threat to other travellers and clearly, they have not responded to encouragement. What we need now is a firm approach that will make it clear that if people do not follow the regulations, they will face heavy fines, and that if they should attack the drivers who refuse them entry, they will be severely punished. We have managed to stop drinking on public transport in London by making it very clear that failure to comply with the rules will be punished. Does the Minister agree that encouragement has gone as far as it is going to, and that it needs to be made clear to the remainder that they will not get away with breaking the regulations?

Covid-19: Public Transport

Baroness Wheatcroft Excerpts
Tuesday 7th July 2020

(5 years ago)

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Baroness Wheatcroft Portrait Baroness Wheatcroft (Non-Afl) [V]
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My Lords, understandably, people are loath to travel on buses if not all passengers are wearing face coverings. Transport police have the power to fine offenders, but they are by no means omnipresent. How might bus drivers be given more power to implement the regulations and insist that passengers wear face coverings?

Baroness Vere of Norbiton Portrait Baroness Vere of Norbiton [V]
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In our conversations with transport operators, it has become clear that bus drivers do not want to be the enforcement mechanism for using face coverings, particularly if they have to issue penalty notices. However, they can guide passengers to do the right thing. I can reassure the noble Baroness that the recent ONS survey showed that 86% of passengers are wearing face coverings, and we are increasing the amount of enforcement by British Transport Police and TfL authorised persons over the coming weeks.

Public Transport: Social Distancing

Baroness Wheatcroft Excerpts
Wednesday 1st July 2020

(5 years ago)

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Baroness Vere of Norbiton Portrait Baroness Vere of Norbiton [V]
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The noble Baroness is quite right that we will need to get out of our cars. The measures that the Government have put in place around active travel will be an important step—we have invested £250 million in those. As I have said in response to previous questions, over the summer we will be developing a medium-term and long-term strategy for all our transport modes.

Baroness Wheatcroft Portrait Baroness Wheatcroft (Non-Afl) [V]
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My Lords, yesterday I travelled on two London buses. Despite large signs insisting that masks be worn, on both journeys there were some passengers who ignored them, and it was clear that the drivers did not feel empowered to challenge them. The Minister said that 90% of passengers are now wearing masks, but that is clearly not enough to provide confidence for other travellers. How will the Government get it to 100%?

Baroness Vere of Norbiton Portrait Baroness Vere of Norbiton [V]
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I thank the noble Baroness for raising this. We must be mindful that certain passengers have an exemption, so 100% will probably not be achieved because of that. The Government are currently focusing on engagement rather than enforcement, but—the noble Baroness is quite right—if we see persistent non-compliance with face covering wearing, we will increase the amount of enforcement. Both the British Transport Police and TfL authorised persons can issue fixed penalty notices for £100.