E-bikes

Debate between Baroness Vere of Norbiton and Lord Blencathra

Tuesday 11th July 2023 Lords Chamber

[Baroness Vere of Norbiton (Con)]

Yes. The Government are extremely active in this area. As I said previously, the DVSA has a market surveillance programme. Each retailer must check that the EAPC is compatible with the regulations. To date, five retailers have been prosecuted and there have been fines and criminal convictions, while many other investigations are ongoing. Such retailers are instructed to recall and remedy any non-compliant products. There is a system for catching these products. If there are products out there that have an off-road capability, for example, where you can switch it to more than 15.5 mph, we believe that those products do not comply with the regulations and we would encourage the DVSA to take appropriate enforcement action.

[Lord Blencathra (Con)]

My noble friend the Minister is right that this is a matter for police enforcement, as other noble Lords have pointed out. However, she knows as well as I do that not a single police force in the country cares about this issue or is doing anything about enforcement. Will she use the powers of her office to gather every chief constable together for a conference and tell them to enforce the law for the safety not just of the riders but of the pedestrians who get mowed down on the pavement every day of the week?

[Baroness Vere of Norbiton (Con)]

The Department for Transport, the Home Office and the leaders of police forces across the country speak frequently about road safety. The messages about e-scooters and e-bikes are passed on, as are wider issues around road safety. As I say, these are operational decisions for the police; we must leave it to them to make those decisions for themselves.

Avanti West Coast

Debate between Baroness Vere of Norbiton and Lord Blencathra

Wednesday 7th September 2022 Lords Chamber

[Baroness Vere of Norbiton (Con)]

My goodness, on that last point, I completely agree with the noble Baroness, although I have had a go in a simulator and was not very good at it.

I agree that recruitment of train drivers is essential. The average age of a train driver is 51. The average retirement age of a train driver is 59. We must get some youngsters and a more diverse group of people into driving trains, because that is the future of a modern railway service that operates purely and solely for the benefit of passengers and freight, which we are very much focused on.

Turning to how we hold the train operating companies to account, I am sure that all noble Lords will have read the ERMAs, which are published. In those agreements are the criteria that we set out for the train operating companies to meet various standards in order for them to receive any performance fees. The noble Lord mentioned a performance fee of some £4 million. That relates to a period donkey’s years ago, way before the period that we are talking about. For example, in the period from September 2020 to March 2021, Avanti received no fee at all for customer experience.

[Lord Blencathra (Con)]

My Lords, is my noble friend aware that, since I was elected in Penrith in 1983, I calculate I have done the Penrith-London journey, to and fro, at least 2,600 times? Is she aware that I thought British Rail was atrocious, Virgin was a magnificent breath of fresh air and Avanti, I can honestly say, is 10 times worse than British Rail on a bad day? It has cut the trains in half. You cannot book until a few days in advance, and then it is at an exorbitant price with no cheap tickets. When you do book, your seats are double-booked, because bookings are cancelled overnight. Food is often not served. The only thing that works well is disabled assistance, the “cripple buggy” and the people in Penrith who help me out. That works remarkably well. So, now that my right honourable friend the incompetent Mr Grant Shapps has gone, will she ask my right honourable friend Anne-Marie Trevelyan to remove this franchise immediately and give it back to Virgin, which ran a ruddy good railway line?

[Baroness Vere of Norbiton (Con)]

Well, I am pleased that my noble friend is pleased with the disabled service, which has received a huge amount of investment and insight recently. It is critical that our trains are accessible to everybody, and being able to onboard and offboard a train is a key element to making them accessible. I hear what he says about the service to Penrith, of which he is a frequent user. We all want it to be better, but we have to play on the pitch we have got. In this situation, if there are not enough train drivers to drive the trains, we cannot have the services. We are holding Avanti to account in looking at its plans to recruit more train drivers, and of course we are looking at its performance. No decision has been taken about whether Avanti has a role to play in the future of Britain’s railways. That will be taken by the new Secretary of State. All options remain on the table and evidence is being gathered as we speak.

Network Rail’s Enhancements Pipeline

Debate between Baroness Vere of Norbiton and Lord Blencathra

Wednesday 21st October 2020 Lords Chamber

[Lord Blencathra (Con) [V]]

Will the Minister appoint me to run Network Rail? I will bring to bear exactly the same skill set: I will lie about the initial cost of projects by a factor of four, just to sucker the Government into approving them; I will deliver them five, 10 or 15 years late; I will let the costs rocket out of control and not care; and I will have a salary of half a million pounds please, which is a big cost saving. Am I suitably qualified?

[Baroness Vere of Norbiton (Con)]

I am sure that my noble friend would like me to say that I will of course appoint him to lead Network Rail, but, unfortunately, he is going to be disappointed. He slightly underplays the huge developments in recent years as we established the RNEP. It was established only in 2018 and what it tried to do—and indeed does—is to put in one place, open for scrutiny, all the projects that we are considering, whether they are at the initiation, development, design or delivery stage. We provide updates every quarter; that is good transparency and provides for good scrutiny.

Covid-19: Transport

Debate between Baroness Vere of Norbiton and Lord Blencathra

Thursday 14th May 2020 Lords Chamber

[Baroness Vere of Norbiton]

The noble Baroness is right, in that there have been some really unpleasant examples of people speeding—sometimes vastly over the speed limit—and it is entirely and utterly unacceptable. However, I am pleased that the police have been continuing to do their speeding enforcement; a number of those people have been caught and have received some pretty severe fines and other penalties. Making cyclists feel safe is extremely important, and this money—the £250 million—is a very good start in ensuring that there are dedicated lanes for cyclists, such that they can be protected from cars. Even cars travelling at normal speeds can sometimes feel very fast to a cyclist. Having that enforcement is really important, as is towns and cities thinking more about the needs of the cyclist alongside those of the car driver.

[Lord Blencathra (Con)]

Will my noble friend the Minister acknowledge that London is not the UK? Will she ensure that plans to open up rail travel are based on the needs of the whole country, and look not just at London’s Tube and the cities? If we opt for a 14-day quarantine for everyone coming into this country then it must apply to every country, including France and Ireland. And will our Lords authorities please use the mute button for any Peer who rabbits on with a two-minute supplementary?

[Baroness Vere of Norbiton]

It is not within my remit to answer that last question. However, my noble friend is right that London is not the UK. That is why Sir Peter Hendy has been working with the TOCs to open up rail services across the country. We are of course opening up all transport services across the country; that is incredibly important. On the point that he raises about 14-day quarantine and who that will apply to, as I have said previously, the scheme is still being finalised. The final details have not yet been announced, including whether there will be any exemptions.

Aviation and Tourism: Cancellations

Debate between Baroness Vere of Norbiton and Lord Blencathra

Tuesday 5th May 2020 Lords Chamber

[Lord Blencathra (Con)]

My Lords, I thank my noble friend for the clarity of that reply. Will she make it clear to all airlines and travel providers that sitting on £7 billion of customers’ money and inventing scams such as telling people to claim online or by telephone and then not answering those calls is a breach of the 2018 regulations, which require a full refund within 14 days? They must do that. Will they also stop their pyramid selling of phantom flights which will never happen, taking customers’ money and not refunding it? Is this not simply fraudulent?

[Baroness Vere of Norbiton]

My Lords, the Government appreciate the frustration that consumers are feeling. We have made it absolutely clear that the customer should get a refund if they ask for one. However, we also recognise the enormous challenges that businesses face. They have very large volumes of such requests, and staff may not be available—they may have been furloughed. There may be capacity constraints because of social distancing, or an increase in staff absence due to illness. The regulators are working very closely with the industry to find out what the problems are and to ensure that customers get their money back.

Passenger Train Services

Debate between Baroness Vere of Norbiton and Lord Blencathra

Wednesday 29th April 2020 Lords Chamber

[Baroness Vere of Norbiton]

I thank the noble Lord for his Question; he is completely and utterly right, and that is precisely what we are doing.

[Lord Blencathra (Con)]

My Lords, I agree that getting train services back to near full operation is absolutely essential. We have all seen reports recently of plans for physical distancing on platforms and seating on the trains, but can my noble friend the Minister explain how to distance oneself from other passengers on a train when using the narrow aisles or going to the toilet? Would compulsory face masks for everyone on a train be a potential solution?