Jobseeker’s Allowance (Sanctions) (Amendment) Regulations 2012

Baroness Turner of Camden Excerpts

Monday 8th October 2012 Grand Committee

We have supported much of the thrust of the Government’s welfare reforms and the broad architecture of the universal credit, but we have seen how these reforms include aspects that have no credible policy outcomes. They have a political objective: being seen to be tough on welfare. Indeed, we heard that directly earlier. The three-year sanction is, in our view, one such measure, which is why we oppose it.

[Baroness Turner of Camden]

My Lords, I rise to support my noble friend in relation to these regulations. They are extremely complicated and it is not surprising that the Government have thought it necessary to include a long Explanatory Memorandum. At a time when sometimes, in certain areas of the country, there are 50 applicants for every vacancy, it seems pretty impossible to introduce such complicated regulations. I think the Government should not be moved by a lot of the media coverage about scroungers. In fact, in my view, people on benefits are mostly not scroungers and would be very happy to have work if it were possible to find it. It is often very difficult indeed to do so.

I am particularly concerned about the effect on disabled people because I understand that assessments of people who are currently on DLA have already begun. A number have been in touch with me because they are concerned about what will happen if it is ruled that they are capable of some work when they feel that they are not. There is an appeals mechanism, which they then put into operation, and it often results in a change in the decision, but there is a long gap before the appeal can be heard, so what happens to people who are caught between two benefits? There is the DLA, which they want to remain on, and the jobseeker’s allowance, to which they will be transferred if they lose their appeal on DLA. This is a cause of a great deal of worry among people who are already very vulnerable and very concerned. I am not certain what consultation has taken place in relation to these regulations as far as the Government are concerned, but they are far too complicated. They do not give any indication about appeals. I am not quite certain how people will appeal if they are told that they are to be dealt with under various articles. Can they appeal it and, if so, what are the arrangements?

Secondly, I feel that people ought to have a much clearer idea of what is involved regarding sanctions and what is meant by “hardship”. The hardship point has already been raised by my noble friend. What actually is hardship? Many of the people on the benefits already feel that they are subject to hardship. Of course, even under the present circumstances, the regulations do not allow for what might be described as anything that is not hardship. In fact, everything possible is done to encourage people to look for work, and many people are only too happy to have work if they are capable of doing it and if they can get it. Unfortunately, we are not in that happy situation. In these circumstances, I really do think that the Government should take these sanctions regulations away and rethink the situation; otherwise, a lot of vulnerable people are going to get hurt when they should not be.

[Lord German]

My Lords, this set of regulations applies to changes that came out of the Welfare Reform Bill and the prospect of universal credit. I should like to explore three issues with your Lordships this afternoon. The first relates to proportionality, the second relates to clarity and the third relates to the timetable for bringing together the various parts of the sanctions regimes which now exist and the prospective sanctions regime for universal credit.

There have obviously been concerns about proportionality and about the three-year sanction, which clearly is very extensive. The Explanatory Memorandum says that it will be used only in the most extreme circumstances but can my noble friend, whom I welcome to the Dispatch Box today, give us an example of the type of case that would attract a three-year sanction of that sort?

I understand that clarity is needed, and this is the second issue. However, having read the documentation that accompanies these regulations, as well as the Explanatory Memorandum, I do not think that anyone under the threat of the sanction would instantly know precisely where the sanction would fall. There is clarity regarding 13, 26 and 156 weeks, but if noble Lords look at paragraph 7.6 of the Explanatory Memorandum, they will see that a certain degree of mathematical skill is required to be able to balance the variety of options. I do not object to that but can my noble friend tell us whether this whole sanctions regime could be set out in a chart on a single piece of paper, which would allow the people whom it might affect to truly understand it? That would be very helpful in aiding people to understand it.

In my view, the problem with clarity is where it leads in terms of direction to Jobcentre Plus staff, who make the decisions based on interpreting these regulations. On many occasions in relation to other aspects of assessment by Jobcentre Plus assessors and decision-makers, we have asked what the current regime is for allowing those decisions to be made more accurately. In response, both in the Chamber and in correspondence, the Government have told me that stress is laid on the importance of empowerment—empowering officials to make decisions and giving them discretion. Empowerment and discretion can sometimes conflict with clarity if the decision is so laid down and so restricted that there is no room for a decision in a particular circumstance.

Therefore, can my noble friend tell us whether the discretion that will be offered to Jobcentre Plus staff and their empowerment—which is the watchword, with which I entirely agree—in making decisions will sit comfortably with the clarity regime that has been outlined to us today? Will that be in some form of guidance? We have already heard from the noble Lord about the “good reason” concept. I could interpret “good reason” and I hope that I would do it effectively. However, I am not so certain that that would be without some form of interpretation and guidance, which would be a concept well understood to apply in these circumstances. A “good reason” has been a phrase used very commonly for making decisions. If it is still the intention that that allows discretion for Jobcentre Plus staff to be able to make decisions, perhaps that would be sufficient on its own if it was a well enough understood concept. Would my noble friend like to comment on that?

The third area that I would like to explore is the joining together of the three parts of the sanctions regime—the ESA regime, the jobseeker’s allowance regime and the universal credit regime that is to come—given that all three will be overlapping and running alongside each other during the course of the coming years until universal credit finally takes over. If this is an interim step, is it the one that is describing what will happen under universal credit? I wonder why we have not been able to do the same for employment and support allowance and why that has not been brought before us at the same time. Am I correct in understanding that that will be brought before us by a negative procedure in another set of regulations, which we will perhaps have to examine against this set of regulations? Perhaps it would have been more advisable to bring them both together.

However, it seems that the crucial issue is whether this actually lays down a pathway for what will be the regime applied under universal credit or whether we are to treat this as an interim regime, in which case we would be moving forward to another set of changes in the years to come as we apply universal credit. How far can we go along that road? It seems to me that an interim situation would be inadvisable but that a situation which was as close as possible to universal credit would be advisable.

Finally, having got from the Printed Paper Office before the Summer Recess a copy of the Explanatory Memorandum, I read paragraph 7.7 with interest until I got to the last sentence, which read:

“Under the revised regime claimants who re-apply for benefit following disentitlement for not being available for or actively seeking work will be subject to a”—

at which point the paragraph ended. I was so pleased on coming into the Room today to see that the Printed Paper Office has now completed the sentence with the words,

“loss of benefit period of 4 weeks”,

so that I do not need to ask about that. However, it would be helpful if either the authorities in this House or in the DWP were to make sure that when we have a lengthy Summer Recess before us, we can read the documents as they should be rather than as they should not.

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[Baroness Stowell of Beeston]

Yes, they still apply.

The noble Lord, Lord McKenzie, also asked about people with health conditions. These regulations do not change the requirements that are on claimants as of now. Through Jobcentre Plus and the work programme, we will provide claimants with health conditions with the personalised support that they need to overcome their barriers to employment. All requirements will take their health into account to ensure that they are not asked to do something which would be unreasonable.

The noble Baroness, Lady Turner of Camden, asked in her remarks about those disabled people who may be moving from DLA to JSA or a version of that under universal credit. Today, we are obviously concentrating on JSA, which is very different to DLA. However, I take on board the point that she makes about ensuring that people have a clear understanding of what is changing and how they are affected by those changes. That is certainly something which needs to be addressed.

[Baroness Turner of Camden]

I thank the Minister for that response, but what is the situation for appeals generally in relation to this legislation? People will miss out on benefits if they receive a decision stating that sanctions will apply to them? Is there any appeal mechanism here and, if so, what is it?

[Baroness Stowell of Beeston]

There is no change in the appeal measure. I will come on to sanctions in a moment and give more specific information on appeals but the short answer to the question is “no change”. Safeguards were raised by the noble Lords, Lord McKenzie and Lord McAvoy, and the noble Baroness. I do not want to take up the Committee’s time as I clearly spelt out the safeguards in my opening remarks. They will be very much as they are now. That area will not change.

The noble Lord, Lord McAvoy, asked about people with mental health issues. The decision-makers will receive in-depth training to ensure that they are able to make the decisions that are required of them as they affect people with mental health issues. The noble Lord, Lord McKenzie, asked whether a jobseeker’s period of sanction counting towards the 182 days contribution-based entitlement will be changed. No, because a person is still entitled to JSA during a sanction period. Therefore, entitlement continues for that 182 days, including any sanction.

I think that I have covered most of the points that have been made. The noble Lord, Lord McKenzie, asked whether Jobcentre Plus has any targets for sanction referrals. I can say categorically that it does not. The noble Baroness, Lady Turner, asked about the appeal process, as did other noble Lords. Claimants may appeal any decision to reduce or stop their benefits arising from the First-tier Tribunal within one month of being notified of their sanction or disentitlement. Claimants can also ask Jobcentre Plus to reconsider the decision to sanction or disentitle. Jobcentre Plus will reconsider all decisions before any appeal so that only unresolved disputes have to go to an appeal hearing. Of course, we will ensure that all new claimants receive clear information about the sanctions regime and the appeal process.

I think that the noble Lord, Lord German, asked about ESA and whether the measure aligned JSA with universal credit. That will be introduced by a separate statutory instrument through the negative resolution procedure. It is not part of the measure that we are discussing. I take on board the points he made about the Printed Paper Office. I think that—