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Written Question
Universal Credit
Wednesday 19th September 2018

Asked by: Baroness Thomas of Winchester (Liberal Democrat - Life peer)

Question to the Department for Work and Pensions:

To ask Her Majesty's Government what steps they are taking to identify disabled people and other vulnerable groups who may require additional support to make a new claim for Universal Credit during managed migration.

Answered by Baroness Buscombe

We are working closely with stakeholders and other parties to design the best possible process for the migration of our customers to Universal Credit. The draft Regulations have been out for consultation with the Social Security Advisory Committee and we look forward to their detailed advice which we will consider alongside the other stakeholder contributions we receive. The regulations will come before Parliament in the autumn, and during 2019 we will test and refine our processes to ensure they are working well before we take on larger volumes from 2020 onwards, and complete the process in 2023. The regulations also include additional transitional protection arrangements for all approximately 500,000 claimants eligible for a Severe Disability Premium.

Our focus will be on safeguarding claimants and ensuring a smooth transition with uninterrupted support. We will have a comprehensive and well-supported preparation period for claimants. This will include a variety of communication formats, including face-to-face, internet and postal notification, to ensure claimants are aware of the managed migration process. There is flexibility to extend that period if necessary for claimants; and a process to ensure that, before the existing benefits are stopped, our staff will check for evidence of complex needs or vulnerability or disability and act accordingly to support the claimant. Additionally, if a claimant misses their deadline to claim there are provisions in the draft Regulations that will allow DWP to back-date their claim.


Written Question
Universal Credit: Disability
Wednesday 19th September 2018

Asked by: Baroness Thomas of Winchester (Liberal Democrat - Life peer)

Question to the Department for Work and Pensions:

To ask Her Majesty's Government what steps they are taking to ensure that disabled people do not see an end to their financial support if they are unable to make a claim for Universal Credit within the allocated timeframe during managed migration.

Answered by Baroness Buscombe

We are working closely with stakeholders and other parties to design the best possible process for the migration of our customers to Universal Credit. The draft Regulations have been out for consultation with the Social Security Advisory Committee and we look forward to their detailed advice which we will consider alongside the other stakeholder contributions we receive. The regulations will come before Parliament in the autumn, and during 2019 we will test and refine our processes to ensure they are working well before we take on larger volumes from 2020 onwards, and complete the process in 2023.

Our focus will be on safeguarding claimants and ensuring a smooth transition with uninterrupted support. We will have a comprehensive and well-supported preparation period for claimants. This will include a variety of communication formats, including face-to-face, internet and postal notification, to ensure claimants are aware of the managed migration process. There is flexibility to extend that period if necessary for claimants; and a process to ensure that, before the existing benefits are stopped, our staff will check for evidence of complex needs or vulnerability or disability and act accordingly to support the claimant. Additionally, if a claimant misses their deadline to claim there are provisions in the draft Regulations that will allow DWP to back-date their claim.


Written Question
Office for Disability Issues
Wednesday 19th September 2018

Asked by: Baroness Thomas of Winchester (Liberal Democrat - Life peer)

Question to the Department for Work and Pensions:

To ask Her Majesty's Government what projects the Office for Disability Issues are currently working on.

Answered by Baroness Buscombe

The Office for Disability Issues (ODI) works across government to support and develop policies that deliver the Government vision - to create a society that works for everyone, where all can participate fully, and be included in society.

Departments have a responsibility to make sure their policies take account of disabled people and we are supporting a wide range of Departments across Government to fulfil their obligations to disabled people.

As well as seeking to support a range of departments on issues such as built environment, employment, transport, social care, education, sport etc - current ODI led projects include:

  • Developing and supporting the new Disability and Society Inter-Ministerial Group (IMG), chaired by the Rt Hon Esther McVey – to drive forward action across government to tackle the barriers disabled people face to realise their full participation in society, including increasing disability employment rates and improving access to culture, sport and transport.
  • Working across departments to further the implementation of the UN Convention Rights of Disabled People, reviewing the recommendations from the UN review in 2017 to address key issues and report as required to the UN.
  • Reinvigorating Government stakeholder engagement to ask disabled people what issues they want Government to address as priorities, and input at the right stages to inform policy development and delivery. This includes delivering new face to face and online forums across England, enabling and encouraging individuals and user led organisations across England to play an active part in shaping government policy.
  • Working with fourteen Ministerial appointed Sector Champions to work within their sector identifying barriers disabled people face and working pro-actively to remove them where possible.
  • OpenLab – curating a website and virtual community that promotes technology and technological developments for disabled people.
  • Accessible communications – leading a project to help other departments fulfil their obligations under the Equality Act and raise awareness in Government of the need for information to be provided in alternative communications formats for some disabled people. Producing guidance for all departments to support them.
  • Working with the assistance dog sector to design a standard to address issues concerning access to services


Written Question
UN Convention on the Rights of Persons with Disabilities
Tuesday 31st July 2018

Asked by: Baroness Thomas of Winchester (Liberal Democrat - Life peer)

Question to the Department for Work and Pensions:

To ask Her Majesty's Government whether consideration has been given to incorporating the UN Convention on the Rights of Persons with Disabilities into UK law prior to the UK’s exit from the EU in March 2019.

Answered by Baroness Buscombe

We are fully committed to the UN Convention on the Rights of Persons with Disabilities. The UK as a general principle does not incorporate international treaties into domestic law. However, the Equality Act 2010 (EA2010) enshrines the rights of people in Great Britain with any of nine protected characteristics to live free from discrimination, harassment or victimisation and have equal opportunities in domestic law. The decision to withdraw from the EU does not change this.


Speech in Lords Chamber - Thu 28 Jun 2018
Disabled People

Speech Link

View all Baroness Thomas of Winchester (LD - Life peer) contributions to the debate on: Disabled People

Speech in Lords Chamber - Thu 28 Jun 2018
Disabled People

Speech Link

View all Baroness Thomas of Winchester (LD - Life peer) contributions to the debate on: Disabled People

Speech in Lords Chamber - Thu 28 Jun 2018
Disabled People

Speech Link

View all Baroness Thomas of Winchester (LD - Life peer) contributions to the debate on: Disabled People

Speech in Lords Chamber - Mon 11 Jun 2018
Bereavement Benefits

Speech Link

View all Baroness Thomas of Winchester (LD - Life peer) contributions to the debate on: Bereavement Benefits

Speech in Lords Chamber - Mon 04 Jun 2018
Personal Independence Payment

Speech Link

View all Baroness Thomas of Winchester (LD - Life peer) contributions to the debate on: Personal Independence Payment

Written Question
Hearing Impairment: Telecommunications
Thursday 24th May 2018

Asked by: Baroness Thomas of Winchester (Liberal Democrat - Life peer)

Question to the Department for Work and Pensions:

To ask Her Majesty's Government what representations they have received from (1) sign language users, and (2) organisations representing deaf people, concerning a free to access video relay service.

Answered by Baroness Buscombe

Department for Digital, Culture, Media and Sport (DCMS) has received representations on access to a video relay service. This includes recent correspondence from Jim Fitzpatrick MP (Chair of the All-Party Parliamentary Group on Deafness) in relation to changing existing legislation to expand Ofcom’s remit to include the regulation of Captioned Telephone Relay and Video Relay Services.