IT Systems (Army Recruitment) Debate

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Department: Ministry of Defence

IT Systems (Army Recruitment)

Baroness Stuart of Edgbaston Excerpts
Tuesday 14th January 2014

(10 years, 10 months ago)

Commons Chamber
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Lord Hammond of Runnymede Portrait Mr Hammond
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As was mentioned by the shadow Secretary of State, just before Christmas I published the trajectory of recruiting targets for the reserves that we will have to meet to deliver on our commitment of 30,000 trained reservists by 2018. I have given the House a commitment that we will publish the out-turn figures on a quarterly basis. Aside from the numbers, anyone who looks at the Army recruiting website will start to see measurable, noticeable improvements by the end of this month, as some of the interim solutions start to take effect.

Baroness Stuart of Edgbaston Portrait Ms Gisela Stuart (Birmingham, Edgbaston) (Lab)
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The Secretary of State still seems confident that these are initial difficulties that can be overcome. I am not so convinced. I think that they are systemic problems. These problems shed light on his decision to reduce the regular Army before the reservists are fully tested. Now that he knows about the problems, will he say in his own terms at what stage he will say that these are no longer initial problems and that we need to review the situation properly because there is a systemic failure in his approach?

Lord Hammond of Runnymede Portrait Mr Hammond
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To interpret the hon. Lady’s question, I am clear that the problems with the ICT platform are not initial difficulties. We have made a clear decision that the Atlas platform is not fit for this purpose and have asked Capita to develop a dedicated platform for Army recruitment.

However, I think that the hon. Lady is probably referring to the wider challenge of recruiting the necessary reserve numbers. She is right to say that there are two components to that. There is the technical challenge of processing recruits through the pipeline. I have admitted to the House on a number of occasions that the system is very clunky, which is partly but not exclusively because of problems with the ICT platform. There is also the wider challenge, in the face of societal change and public attitudes, of encouraging people to want to join the Army Reserve and encouraging employers to want to support employees in joining the Army Reserve. It is very early days, but the signs are encouraging. I have no doubt that I will continue to report to the House as the evidence becomes more readily available over the course of the year.