Vulnerable Households: Energy Costs

Baroness Pinnock Excerpts

Tuesday 31st January 2023 Lords Chamber

[Lord Callanan (Con)]

I can indeed reassure the noble Baroness that there are extensive regulatory protections in this area. Ofgem rules are clear that suppliers can install a prepayment meter to recover a debt only as a very last resort, and they require energy suppliers to offer a prepayment service only when it is safe to do so. The noble Baroness will have seen that my Secretary of State announced a five-point plan last week, and the Minister of State for Energy has had a meeting with the energy suppliers to discuss this matter. We are on top of it.

[Baroness Pinnock (LD)]

My Lords, it is estimated that there will be 8.4 million households in fuel poverty by next April. The warm home discount is clearly not sufficient or adequate to meet that need. Which utility companies provide social tariffs that do not have to be applied for and are offered to customers in need? Why on earth can the Government not, through Ofgem, ensure that social tariffs are provided for electricity and gas payments?

[Lord Callanan (Con)]

Let me repeat the answer I gave to my noble friend Lady McIntosh earlier: we used to have a system of social tariffs which was judged to be ineffective. That is why we moved to the warm home discount payment, which, of course, has been increased this year. We keep these matters about the best way of getting support to vulnerable consumers under review, and we will continue to look at this.