Neighbourhood Services: Government Support

Baroness Pinnock Excerpts

Thursday 24th October 2019 Lords Chamber

[Baroness Pinnock (LD)]

My Lords, I draw the House’s attention to my registered interests as a councillor and a vice-president of the Local Government Association. I thank my noble friend Lord Greaves for initiating this important debate on the current state of, and future prospects for, neighbourhood services. I also draw the House’s attention to the fact that our Benches are less full than they would have otherwise been because today many are attending the funeral of a very special Liberal Democrat.

The National Audit Office produced an excellent report last year on the financial sustainability of local authorities. The data provided in the report admirably illustrates the spending cuts meted out to neighbourhood services. It states that there has been a 49.1% real-terms reduction in government funding since 2010, which translates into a 28.6% real-terms cut in spending power. However, that paints only part of the picture, as there is considerable variation between local authorities. For example, metropolitan and unitary councils have seen a 38% cut in spending power on non-social care services, and the shire districts a 25% cut. Even then, there is huge variation within those figures. As my noble friend Lord Greaves demonstrated, areas of greater deprivation are less able to raise funding through local taxation, thus the cuts there have been even greater. Fifty per cent is a huge cut in any local authority’s funding to provide services.

Further detail of service cuts in this invaluable report shows that libraries have experienced cuts of 33%, parks 27%, community safety 51% and highway maintenance 37%. The LGA survey of public perception last year shows that resident satisfaction rates with services is falling and, for highway maintenance, falling quite sharply—no surprise there for anyone who has to use local roads. The service cuts are becoming increasingly obvious to our residents.

What does that mean in practice for people who are, after all, paying more and more in council tax for less and less? Local authorities have protected spending on vulnerable adults and children in local authorities with those responsibilities, and focused budget cuts on neighbourhood services. In my own council of Kirklees, this has resulted in, for example, the Red House Museum being closed. It was the home of a close friend of Charlotte Brontë and features significantly in her novel Shirley. Of course, local people want to keep the Red House open to the public and a recent petition attracted more than 3,000 signatures from all over the world in a matter of days, but to no avail.

Libraries have been transferred for volunteers to run, while parks have much-reduced grass cutting, with some areas being neglected altogether. Local roads are in a poor state, as they are everywhere, with the Local Government Association reporting this year that funding available for the maintenance of local roads has dropped by £400 million. Across the country, residents have seen the closure of services such as libraries and museums, or a significant reduction in their opening hours, along with a considerable downgrading of the standard of service in, for example, parks and play areas. Provision has virtually disappeared in, for example, services for young people, or, as some people still call them, youth services. These cuts have been made by closing buildings and, in many cases, then selling those assets. In other cases, the service reduction has been achieved by cutting employees, as my noble friend Lord Greaves pointed out. We now have 34% fewer professional librarians than eight years ago and professional food safety inspector numbers have dropped by a staggering 60%.

The cuts to some neighbourhood services would be even worse if it were not for the increase in or introduction of fees charged by local authorities, as the report from the NAO clearly shows. Although it is difficult to be precise, the figures point to the fact that around 10% of the costs of providing neighbourhood services are now being borne by fees and charges, which means that in a sense they are just another tax on local people. Services are being diminished and the costs, either through taxation or charges, are rising as a direct result of the Government’s savage cuts to local funding. Here I disagree with the comments of my noble friend Lord Goddard, who believes that all this could be transformed by greater collaboration and more efficient, effective working. Yes, some of that can happen and that action taken by local authorities during the austerity years has shown that services can be provided more efficiently and effectively. However, you cannot keep cutting funding. In the end, public funding is an essential requirement for the delivery of public services.

The other way that councils have sought to manage the sharp reduction in funding is by increasing the number of volunteers. Volunteers are a huge asset to any council and enable local people to get involved and to shape service provision in a way that was not as readily available just a few years ago. Valuable though they are, however, volunteers cannot be expected to be completely responsible for council buildings or to take responsibility for running a service formerly provided by paid professionals. Volunteers are frequently drawn from the ranks of retired people, so the sustainability of a heavy reliance on them has to be questioned.

What are the consequences of these dramatic changes in public service provision? The impact on individual services is well documented in expenditure reductions, employee cuts, building closures, council tax rises and increases in fees and charges. What is not yet clear is the totality of the impact measured across a community. What the Government do not seem to appreciate is that councils are not simply the commissioners and providers of disparate services. All councils aspire to create healthy, safe and vibrant communities. Each of these service cuts has a different impact on individuals within a community: children who find that the football pitch is not being maintained to its former high standard; young people for whom diversionary youth services are appropriate, who now find alternative distractions, not always to their benefit or that of local people; readers wanting to use a now closed library, or unemployed people who need a library with public access to computers to complete job applications; and those suffering from mental ill health for whom a calming park or open space is a refuge, who find that it is now not as clean and well cared for. As for potholed roads, they are an unwelcome cost to individuals and businesses. Can the Minister let us know whether the Government have made an assessment of the cumulative impact on communities and individuals of this very significant reduction in neighbourhood services?

Parish and town councils in many areas have been able to take over the provision of some neighbourhood services to the benefit of local people. Can the Minister say whether the Government will actively encourage the creation of parish and town councils, including within metropolitan and unitary district council areas?

Neighbourhood services provide a vital lifeline for many individuals, as well as opening opportunities for those in more deprived communities. Flourishing communities with effective neighbourhood services help reduce demand for front-line services such as the NHS and social care. I hope the Government will begin to understand the enormous contribution of neighbourhood services to the well-being of local communities and begin to reverse the cuts in funding that have had a devastating impact on these much-valued and essential services. We on this side understand the vital nature of community services and will invest in them, and give powers to communities to make the decisions that affect them, for the well-being of all.