Car Parking Companies

Baroness Pidgeon Excerpts

Tuesday 4th February 2025 Lords Chamber

[Baroness Taylor of Stevenage (Lab)]

My Lords, I have not been in this ministerial post since 2022. I will now take action on this as quickly as I can. I thank the noble Lord for his work on this and agree that it is very important that we get it resolved as quickly as possible. The industry did step up and produce its own code of practice, covering the whole private parking industry. That was a step forward, but we need to do what it says in the Act and introduce a government code of practice. We will get on with that as quickly as possible.

[Baroness Pidgeon (LD)]

My Lords, the code of conduct has been discussed today. It was withdrawn after only four months. In the policy document and consultation that the Government plan, will they be looking at the issue of motorists who have been charged nearly £2,000 for taking more than five minutes to pay for their parking?

[Baroness Taylor of Stevenage (Lab)]

That was some of the worst practice that we have seen, and there has been a lot of media interest in this. I see, as probably we all do, people wrestling to download apps when there is no wifi, so that they can pay their parking charges. Both private parking trade associations have recognised this as an issue. They have worked collaboratively to take immediate steps to ensure that motorists no longer receive parking charges in that kind of scenario. This came into effect at the start of February. We welcome those steps taken by the industry, but there is still more to do.