Online Safety Bill

Baroness Neville-Jones Excerpts

Report stage
Monday 17th July 2023 Lords Chamber

I very much hope that the Minister will take on board what the noble Lord, Lord Bethell, had to say, in a very eloquent way. If he cannot do it here and now on Report, I very much hope that he will come back with a proposal at Third Reading. As the noble Baroness, Lady Harding, said, we have done this in virtually every other case where there is a report. As we have seen, the Minister has agreed to have a review or a report, and then the backstop powers are in place. That is not the case with this, and it should be.

[Baroness Neville-Jones (Con)]

My Lords, I just want to reinforce what my noble friend Lord Bethell said about the amendments to which I have also put my name: Amendments 237ZA, 266AA and 272E. I was originally of the view that it was enough to give Ofcom the powers to enforce its own rulings. I have been persuaded that, pace my noble friend Lord Grade, the powers that have been given to Ofcom represent such a huge expansion that the likelihood of the regulator doing anything other than those things which it is obliged to do is rather remote. So I come to the conclusion that an obligation is the right way to put these things. I also agree with what has been said about the need to ensure that subsequent action is taken, in relation to a regulated service if it does not follow what Ofcom has set out.

I will also say a word about researchers. They are a resource that already exists. Indeed, there has been quite a lot of pushing, not least by me, on using this resource, first, to update the powers of the Computer Misuse Act, but also to enlarge our understanding of and ability to have information about the operation of online services. So this is a welcome move on the part of the Government, that they see the value of researchers in this context.

My noble friend Lord Moylan made a good point that the terms under which this function is exercised have to have regard to privacy as well as to transparency of operations. This is probably one of the reasons why we have not seen movement on this issue in the Computer Misuse Act and its updating, because it is intrinsically quite a difficult issue. But I believe that it has to be tackled, and I hope very much that the Government will not delay in bringing forward the necessary legislation that will ensure both that researchers are protected in the exercise of this function, which has been one of the issues, and that they are enabled to do something worth while. So I believe the Minister when he says that the Government may need to bring forward extra legislation on this; it is almost certainly the case. I hope very much that there will not be a great gap, so that we do not see this part of the proposals not coming into effect.

[Lord Knight of Weymouth (Lab)]

My Lords, we have had an important debate on a range of amendments to the Bill. There are some very important and good ones, to which I would say: “Better late than never”. I probably would not say that to Amendment 247A; I would maybe say “better never”, but we will come on to that. It is interesting that some of this has come to light following the debate on and scrutiny of the Digital Markets, Competition and Consumers Bill in another place. That might reinforce the need for post-legislative review of how this Bill, the competition Bill and the data Bill are working together in practice. Maybe we will need another Joint Committee, which will please the noble Lord, Lord Clement-Jones, no end.

There are many government amendments. The terms of service and takedown policy ones have been signed by my noble friend Lord Stevenson, and we support them. There are amendments on requiring information on algorithms in transparency reports; requiring search to put into transparency reports; how policies on illegal content and content that is harmful for children were arrived at; information about search algorithms; and physical access in an audit to view the operations of algorithms and other systems. Like the noble Baroness, Lady Kidron, I very much welcome, in this section anyway, that focus on systems, algorithms and process rather than solely on content.

However, Amendment 247A is problematic in respect of the trigger words, as the noble Lord, Lord Allan, referred to, of remote access and requiring a demonstration gathering real-time data. That raises a number of, as he said, non-trivial questions. I shall relay what some service providers have been saying to me. The Bill already provides Ofcom with equivalent powers under Schedule 12—such as rights of entry and inspection and extensive auditing powers—that could require them to operate any equipment or algorithms to produce information for Ofcom and/or allow Ofcom to observe the functioning of the regulated service. Crucially, safeguards are built into the provisions in Schedule 12 to ensure that Ofcom exercises them only in circumstances where the service provider is thought to be in breach of its duties and/or under a warrant, which has to have judicial approval, yet there appear to be no equivalent safeguards in relation to this power. I wonder whether, as it has come relatively late, that is an oversight that the Minister might want to address at Third Reading.

The policy intent, as I understand it, is to give Ofcom remote access to algorithms to ensure that service providers located out of the jurisdiction are not out of scope of Ofcom’s powers. Could that have been achieved by small drafting amendments to Schedule 12? In that case, the whole set of safeguards that we are concerned about would be in place because, so to speak, they would be in the right place. As drafted, the amendment appears to be an extension of Ofcom’s information-gathering powers that can be exercised as a first step against a service provider or access facility without any evidence that the service is in breach of its obligations or that any kind of enforcement action is necessary, which would be disproportionate and oppressive.

Given the weight of industry concern about the proportionality of these powers and their late addition, I urge the Minister to look at the addition of further safeguards around the use of these powers in the Bill and further clarification on the scope of the amendment as a power of escalation, including that it should be exercised as a measure of last resort, and only in circumstances where a service provider has not complied with its duty under the Bill or where the service provider has refused to comply with a prior information notice.

Amendment 247B is welcome because it gives the Minister the opportunity to tell us now that he wants to reflect on all this before Third Reading, work with us and, if necessary, come back with a tightening of the language and a resolution of these issues. I know his motivation is not to cause a problem late on in the Bill but he has a problem, and if he could reflect on it and come back at Third Reading then that would be helpful.

I welcome the amendments tabled by the noble Lord, Lord Bethell, on researcher access. This is another area where he has gone to great efforts to engage across the House with concerned parties, and we are grateful to him for doing so. Independent research is vital for us to understand how this new regime that we are creating is working. As he says, it is a UK strength, and we should play to that strength and not let it slip away inadvertently. We will not get the regime right first time, and we should not trust the platforms to tell us. We need access to independent researchers, and the amendments strike a good balance.

We look forward to the Minister deploying his listening ear, particularly to what the noble Baroness, Lady Harding, had to say on backstop powers. When he said in his opening speech that he would reflect, is he keeping open the option of reflecting and coming back at Third Reading, or is he reflecting only on the possibility of coming back in other legislation?

The noble Baroness, Lady Fraser, raised an important issue for the UK regulator, ensuring that it is listening to potential differences in public opinion in the four nations of our union and, similarly, analysing transparency reports. As she says, this is not about reserved matters but about respecting the individual nations and listening to their different voices. It may well be written into the work of Ofcom by design but we cannot assume that. We look forward to the Minister’s response, including on the questions from my noble friend on the consent process for the devolved Administrations to add offences to the regime.