Online Safety Bill

Baroness Morgan of Cotes Excerpts
Baroness Finlay of Llandaff Portrait Baroness Finlay of Llandaff (CB)
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I am particularly grateful to the noble Lords who co-signed Amendments 96, 240 and 296 in this group. Amendment 225 is also important and warrants careful consideration, as it explicitly includes eating disorders. These amendments have strong support from Samaritans, which has helped me in drafting them, and from the Mental Health Foundation and the BMA. I declare that I am an elected member of the BMA ethics committee.

We have heard much in Committee about the need to protect children online more effectively even than in the Bill. On Tuesday the noble Baroness, Lady Morgan of Cotes, made a powerful speech acknowledging that vulnerability does not stop at the age of 18 and that the Bill currently creates a cliff edge whereby there is protection from harmful content for those under 18 but not for those over 18. The empowerment tools will be futile for those seriously contemplating suicide and self-harm. No one should underestimate the power of suicide contagion and the addictive nature of the content that is currently pushed out to people, goading them into such actions and drawing them into repeated viewings.

Amendment 96 seeks to redress that. It incorporates a stand-alone provision, creating a duty for providers of user-to-user services to manage harmful content about suicide or self-harm. This provision would operate as a specific category, relevant to all regulated services and applicable to both children and adults. Amendment 296 defines harmful suicide or self-harm content. It is important that we define that to avoid organisations such as Samaritans, which provide suicide prevention support, being inadvertently caught up in clumsy, simplistic search engine categorisation.

Suicide and self-harm content affects people of all ages. Adults in distress search the internet, and children easily bypass age-verification measures and parental controls even when the have been switched on. The Samaritans Lived Experience Panel reported that 82% of people who died by suicide, having visited websites that encouraged suicide and/or methods of self-harm, were over the age of 25.

Samaritans considers that the types of suicide and self-harm content that are legal but unequivocally harmful include, but are not limited to, information, depictions, instructions and advice on methods of self-harm and suicide; content that portrays self-harm and suicide as positive or desirable; and graphic descriptions or depictions of self-harm and suicide. As the Bill stands, platforms will not even need to consider the risk that such content could pose to adults. This will leave all that dangerous online content widely available and undermines the Bill’s intention from the outset.

Last month, other parliamentarians and I met Melanie, whose relative Jo died by suicide in 2020. He was just 23. He had accessed suicide-promoting content online, and his family are speaking out to ensure that the Bill works to avoid future tragedies. A University of Bristol study reported that those with severe suicidal thoughts actively use the internet to research effective methods and often find clear suggestions. Swansea University reported that three quarters of its research participants had harmed themselves more severely after viewing self-harm content online.

Amendment 240 complements the other amendments in this group, although it would not rely on them to be effective. It would establish a specific unit in Ofcom to monitor the prevalence of suicide, self-harm and harmful content online. I should declare that this is in line with the Private Member’s Bill I have introduced. In practice, that means that Ofcom would need to assess the efficacy of the legislation in practice. It would require Ofcom to investigate the content and the algorithms that push such content out to individuals at an alarming rate.

Researchers at the Center for Countering Digital Hate set up new accounts in the USA, UK, Canada and Australia at the minimum age TikTok allows, which is 13. These accounts paused briefly on videos about body image and mental health, and “liked” them. Within 2.6 minutes, TikTok recommended suicide content, and it sent content on eating disorders within eight minutes.

Ofcom’s responsibility for ongoing review and data collection, reported to Parliament, would take a future-facing approach covering new technologies. New communications and internet technologies are being developed at pace in ways we cannot imagine. The term

“in a way equivalent … to”

in Amendment 240 is specifically designed to include the metaverse, where interactions are instantaneous, virtual and able to incite, encourage or provoke serious harm to others.

We increasingly live our lives online. Social media is expanding, while user-to-user sites are now shopping platforms for over 70% of UK consumers. However, online is also being used to sell suicide kits or lethal substances, as recently covered in the press. It is important that someone holds the responsibility for reporting on dangers in the online world. Harmful suicide content methods and encouragement were found through a systematic review to be massed on sites with low levels of moderation and easy search functions for images. Some 78% of people with lived experience of suicidality and self-harm surveyed by Samaritans agree that new laws are needed to make online spaces safer.

I urge noble Lords to support my amendments, which aim to ensure that self-harm, suicide and seriously harmful content is addressed across all platforms in all categories as well as search engines, regardless of their functionality or reach, and for all persons, regardless of age. Polling by Samaritans has shown high support for this: four out of five agree that harmful suicide and self-harm content can damage adults as well as children, while three-quarters agree that tech companies should by law prevent such content being shown to users of all ages.

If the Government are not minded to adopt these amendments, can the Minister tell us specifically how the Bill will take a comprehensive approach to placing duties on all platforms to reduce dangerous content promoting suicide and self-harm? Can the Government confirm that smaller sites, such as forums that encourage suicide, will need to remove priority illegal content, whatever the level of detail in their risk assessment? Lastly—I will give the Minister a moment to note my questions—do the Government recognise that we need an amendment on Report to create a new offence of assisting or encouraging suicide and serious self-harm? I beg to move.

Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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My Lords, I particularly support Amendment 96, to which I have added my name; it is a privilege to do so. I also support Amendment 296 and I cannot quite work out why I have not added my name to it, because I wholeheartedly agree with it, but I declare my support now.

I want to talk again about an issue that the noble Baroness, Lady Finlay, set out so well and that we also touched on last week, about the regulation of suicide and self-harm content. We have all heard of the tragic case of Molly Russell, but a name that is often forgotten in this discussion is Frankie Thomas. Frankie was a vulnerable teenager with childhood trauma, functioning autism and impulsivity. After reading a story about self-harm on the app Wattpad, according to the coroner’s inquest, she went home and undertook

“a similar act, resulting in her death”.

I do not need to repeat the many tragic examples that have already been shared in this House, but I want to reiterate the point already made by the BMA in its very helpful briefing on these amendments: viewing self-harm and suicide content online can severely harm the user offline. As I said last week when we were debating the user empowerment tools, this type of content literally has life or death repercussions. It is therefore essential that the Bill takes this sort of content more seriously and creates specific duties for services to adhere to.

We will, at some point this evening—I hope—come on to debate the next group of amendments. The question for Ministers to answer on this group, the next one and others that we will be debating is, where we know that content is harmful to society—to individuals but also to broader society—why the Government do not want to take the step of setting out how that content should be properly regulated. I think it all comes from their desire to draw a distinction between content that is illegal and content that is not illegal but is undoubtedly, in the eyes of pretty well every citizen, deeply harmful. As we have already heard from the noble Baroness, and as we heard last week, adults do not become immune to suicide and self-harm content the minute they turn 18. In fact, I would argue that no adult is immune to the negative effects of viewing this type of content online.

This amendment, therefore, is very important, as it would create a duty for providers of regulated user-to-user services and search engines to manage harmful suicide or self-harm content applicable to both children and adults, recognising this cliff edge otherwise in the Bill, which we have already talked about. I strongly urge noble Lords, particularly the Minister, to agree that protecting users from this content is one of the most important things that the Bill can do. People outside this House are looking to us to do this, so I urge the Government to support this amendment today.

Lord Allan of Hallam Portrait Lord Allan of Hallam (LD)
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My Lords, I am pleased that we have an opportunity, in this group of amendments, to talk about suicide and self-harm content, given the importance of it. It is important to set out what we expect to happen with this legislation. I rise particularly to support Amendment 225, to which my noble friend Lady Parminter added her name. I am doing this more because the way in which this kind of content is shared is incredibly complex, rather than simply because of the question of whether it is legal or illegal.

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Moved by
97: Clause 36, page 36, line 42, at end insert “including a code of practice describing measures for the purpose of compliance with the relevant duties so far as relating to violence against women and girls.”
Member’s explanatory statement
This amendment would impose an express obligation on OFCOM to issue a code of practice on violence against women and girls rather than leaving it to OFCOM’s discretion. This would ensure that Part 3 providers recognise the many manifestations of online violence, including illegal content, that disproportionately affect women and girls.
Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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My Lords, it is a great pleasure to move Amendment 97 and speak to Amendment 304, both standing in my name and supported by the noble Baroness, Lady Kidron, the right reverend Prelate the Bishop of Gloucester and the noble Lord, Lord Knight of Weymouth. I am very grateful for their support. I look forward to hearing the arguments by the noble Lord, Lord Stevenson, for Amendment 104 as well, which run in a similar vein.

These amendments are also supported by the Domestic Abuse Commissioner, the Revenge Porn Helpline, BT, EE and more than 100,000 UK citizens who have signed End Violence Against Women’s petition urging the Government to better protect women and girls in the Bill.

I am also very grateful to the noble Baroness, Lady Foster of Aghadrumsee—I know I pronounced that incorrectly—the very distinguished former Northern Ireland politician. She cannot be here to speak today in favour of the amendment but asked me to put on record her support for it.

I also offer my gratitude to the End Violence Against Women Coalition, Glitch, Refuge, Carnegie UK, NSPCC, 5Rights, Professor Clare McGlynn and Professor Lorna Woods. Between them all, they created the draft violence against women and girls code of practice many months ago, proving that a VAWG code of practice is not only necessary but absolutely deliverable.

Much has already been said on this, both here and outside the Chamber. In the time available, I will focus my case for these amendments on two very specific points. The first is why VAWG, violence against women and girls, should have a specific code of practice legislated for it, rather than other content we might debate. The second is what having a code of practice means in relation to the management of that content.

Ofcom has already published masses of research showing that abuse online is gendered. The Government’s own fact sheet, sent to us before these debates, said that women and girls experience disproportionate levels of abuse online. They experience a vast array of abuse online because of their gender, including cyberflashing, harassment, rape threats and stalking. As we have already heard and will continue to hear in these debates, some of those offences and abuse reach a criminal threshold and some do not. That is at the heart of this debate.

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Lord Parkinson of Whitley Bay Portrait Lord Parkinson of Whitley Bay (Con)
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My Lords, protecting women and girls is a priority for His Majesty’s Government, at home, on our streets and online. This Bill will provide vital protections for women and girls, ensuring that companies take action to improve their safety online and protect their freedom of expression so that they can continue to play their part online, as well as offline, in our society.

On Amendments 94 and 304, tabled by my noble friend Lady Morgan of Cotes, I want to be unequivocal: all service providers must understand the systemic risks facing women and girls through their illegal content and child safety risk assessments. They must then put in place measures that manage and mitigate these risks. Ofcom’s codes of practice will set out how companies can comply with their duties in the Bill.

I assure noble Lords that the codes will cover protections against violence against women and girls. In accordance with the safety duties, the codes will set out how companies should tackle illegal content and activity confronting women and girls online. This includes the several crimes that we have listed as priority offences, which we know are predominantly perpetrated against women and girls. The codes will also cover how companies should tackle harmful online behaviour and content towards girls.

Companies will be required to implement systems and processes designed to prevent people encountering priority illegal content and minimise the length of time for which any such content is present. In addition, Ofcom will be required to carry out broad consultation when drafting codes of practice to harness expert opinions on how companies can address the most serious online risks, including those facing women and girls. Many of the examples that noble Lords gave in their speeches are indeed reprehensible. The noble Baroness, Lady Kidron, talked about rape threats and threats of violence. These, of course, are examples of priority illegal content and companies will have to remove and prevent them.

My noble friend Lady Morgan suggested that the Bill misses out the specific course of conduct that offences in this area can have. Clause 9 contains provisions to ensure that services

“mitigate and manage the risk of the service being used for the commission or facilitation of”

an offence. This would capture patterns of behaviour. In addition, Schedule 7 contains several course of conduct offences, including controlling and coercive behaviour, and harassment. The codes will set out how companies must tackle these offences where this content contributes to a course of conduct that might lead to these offences.

To ensure that women’s and girls’ voices are heard in all this, the Bill will, as the right reverend Prelate noted, make it a statutory requirement for Ofcom to consult the Victims’ Commissioner and the domestic abuse commissioner about the formation of the codes of practice. As outlined, the existing illegal content, child safety and child sexual abuse and exploitation codes will already cover protections for women and girls. Creating a separate code dealing specifically with violence against women and girls would mean transposing or duplicating measures from these in a separate code.

In its recent communication to your Lordships, Ofcom stated that it will be consulting quickly on the draft illegal content and child sexual abuse and exploitation codes, and has been clear that it has already started the preparatory work for these. If Ofcom were required to create a separate code on violence against women and girls this preparatory work would need to be revised, with the inevitable consequence of slowing down the implementation of these vital protections.

An additional stand-alone code would also be duplicative and could cause problems with interpretation and uncertainty for Ofcom and providers. Linked to this, the simpler the approach to the codes, the higher the rates of compliance are likely to be. The more codes there are covering specific single duties, the more complicated it will be for providers, which will have to refer to multiple different codes, and the harder for businesses to put in place the right protections for users. Noble Lords have said repeatedly that this is a complex Bill, and this is an area where I suggest we should not make it more complex still.

As the Bill is currently drafted, Ofcom is able to draft codes in a way that addresses a range of interrelated risks affecting different groups of users, such as people affected in more than one way; a number of noble Lords dealt with that in their contributions. For example, combining the measures that companies can take to tackle illegal content targeting women and girls with the measures they can take to tackle racist abuse online could ensure a more comprehensive and effective approach that recognises the point, which a number of noble Lords made, that people with more than one protected characteristic under the Equality Act may be at compound risk of harm. If the Bill stipulated that Ofcom separate the offences that disproportionately affect women and girls from other offences in Schedule 7, this comprehensive approach to tackling violence against women and girls online could be lost.

Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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Could my noble friend the Minister confirm something? I am getting rather confused by what he is saying. Is it the case that there will be just one mega code of practice to deal with every single problem, or will there be lots of different codes of practice to deal with the problems? I am sure the tech platforms will have sufficient people to be able to deal with them. My understanding is that Ofcom said that, while the Bill might not mandate a code of practice on violence against women and girls, it would in due course be happy to look at it. Is that right, or is my noble friend the Minister saying that Ofcom will never produce a code of practice on violence against women and girls?

Lord Parkinson of Whitley Bay Portrait Lord Parkinson of Whitley Bay (Con)
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It is up to Ofcom to decide how to set the codes out. What I am saying is that the codes deal with specific categories of threat or problem—illegal content, child safety content, child sexual abuse and exploitation—rather than with specific audiences who are affected by these sorts of problems. There is a circularity here in some of the criticism that we are not reflecting the fact that there are compound harms to people affected in more than one way and then saying that we should have a separate code dealing with one particular group of people because of one particular characteristic. We are trying to deal with categories of harm that we know disproportionately affect women and girls but which of course could affect others, as the noble Baroness rightly noted. Amendment 304—

Lord Parkinson of Whitley Bay Portrait Lord Parkinson of Whitley Bay (Con)
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There are no codes designed for Jewish people, Muslim people or people of colour, even though we know that they are disproportionately affected by some of these harms as well. The approach taken is to tackle the problems, which we know disproportionately affect all of those groups of people and many more, by focusing on the harms rather than the recipients of the harm.

Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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Can I check something with my noble friend? This is where the illogicality is. The Government have mandated in the Strategic Policing Requirement that violence against women and girls is a national threat. I do not disagree with him that other groups of people will absolutely suffer abuse and online violence, but the Government themselves have said that violence against women and girls is a national threat. I understand that my noble friend has the speaking notes, the brief and everything else, so I am not sure how far we will get on this tonight, but, given the Home Office stance on it, I think that to say that this is not a specific threat would be a mistake.

Lord Parkinson of Whitley Bay Portrait Lord Parkinson of Whitley Bay (Con)
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With respect, I do not think that that is a perfect comparison. The Strategic Policing Requirement is an operational policing document intended for chief constables and police and crime commissioners in the important work that they do, to make sure they have due regard for national threats as identified by the Home Secretary. It is not something designed for commercial technology companies. The approach we are taking in the Bill is to address harms that can affect all people and which we know disproportionately affect women and girls, and harms that we know disproportionately affect other groups of people as well.

We have made changes to the Bill: the consultation with the Victims’ Commissioner and the domestic abuse commissioner, the introduction of specific offences to deal with cyber-flashing and other sorts of particular harms, which we know disproportionately affect women and girls. We are taking an approach throughout the work of the Bill to reflect those harms and to deal with them. Because of that, respectfully, I do not think we need a specific code of practice for any particular group of people, however large and however disproportionately they are affected. I will say a bit more about our approach. I have said throughout, including at Second Reading, and my right honourable friend the Secretary of State has been very clear in another place as well, that the voices of women and girls have been heard very strongly and have influenced the approach that we have taken in the Bill. I am very happy to keep talking to noble Lords about it, but I do not think that the code my noble friend sets out is the right way to go about solving this issue.

Amendment 304 seeks to adopt the Istanbul convention definition of violence against women and girls. The Government are already compliant with the Convention on Preventing and Combating Violence Against Women and Domestic Violence, which was ratified last year. However, we are unable to include the convention’s definition of violence against women and girls in the Bill, as it extends to legal content and activity that is not in scope of the Bill as drafted. Using that definition would therefore cause legal uncertainty for companies. It would not be appropriate for the Government to require companies to remove legal content accessed by adults who choose to access it. Instead, as noble Lords know, the Government have brought in new duties to improve services’ transparency and accountability.

Amendment 104 in the name of the noble Lord, Lord Stevenson, seeks to require user-to-user services to provide a higher standard of protection for women, girls and vulnerable adults than for other adults. The Bill already places duties on service providers and Ofcom to prioritise responding to content and activity that presents the highest risk of harm to users. This includes users who are particularly affected by online abuse, such as women, girls and vulnerable adults. In overseeing the framework, Ofcom must ensure that there are adequate protections for those who are most vulnerable to harm online. In doing so, Ofcom will be guided by its existing duties under the Communications Act, which requires it to have regard when performing its duties to the

“vulnerability of children and of others whose circumstances appear to OFCOM to put them in need of special protection”.

The Bill also amends Ofcom’s general duties under the Communications Act to require that Ofcom, when carrying out its functions, considers the risks that all members of the public face online, and ensures that they are adequately protected from harm. This will form part of Ofcom’s principal duty and will apply to the way that Ofcom performs all its functions, including when producing codes of practice.

In addition, providers’ illegal content and child safety risk assessment duties, as well as Ofcom’s sectoral risk assessment duties, require them to understand the risk of harm to users on their services. In doing so, they must consider the user base. This will ensure that services identify any specific risks facing women, girls or other vulnerable groups of people.

As I have mentioned, the Bill will require companies to prioritise responding to online activity that poses the greatest risk of harm, including where this is linked to vulnerability. Vulnerability is very broad. The threshold at which somebody may arguably become vulnerable is subjective, context-dependent and maybe temporary. The majority of UK adult users could be defined as vulnerable in particular circumstances. In practice, this would be very challenging for Ofcom to interpret if it were added to the safety objectives in this way. The existing approach allows greater flexibility so that companies and Ofcom can focus on the greatest threats to different groups of people at any given time. This allows the Bill to adapt to and keep pace with changing risk patterns that may affect different groups of people.

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I hope that I have given some reassurance that the Bill covers the sort of violent content about which noble Lords are rightly concerned, no matter against whom it is directed. The Government recognise that many of these offences and much of the violence does disproportionately affect women and girls in the way that has been correctly pointed out. We have reflected this in the way in which the Bill and its regulatory framework are to operate. I am happy to keep discussing this matter with my noble friend. She is right that it is important, but I hope that, at this juncture, she will be content to withdraw her amendment.
Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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My Lords, I thank my noble friend for his response, which I will come on to in a moment. This has been a fascinating debate. Yet again, it has gone to the heart of some of the issues with this Bill. I thank all noble Lords who have spoken, even though I did not quite agree with everything they said. It is good that this Committee shows just how seriously it takes the issue of violence against women and girls. I particularly thank all those who are watching from outside. This issue is important to so many.

There is no time to run through all the brilliant contributions that have been made. I thank the right reverend Prelate the Bishop of Gloucester for her support. She made the point that, these days, for most people, there is no online/offline distinction. To answer one of the points made, we sometimes see violence or abuse that starts online and then translates into the offline world. Teachers in particular are saying that this is the sort of misogyny they are seeing in classrooms.

As the noble Baroness, Lady Merron, said, the onus should not be on women and girls to remove themselves from online spaces. I also thank the noble Baronesses, Lady Kidron and Lady Gohir, for their support. The noble Baroness, Lady Kidron, talked about the toxic levels of online violence. Parliament needs to say that this is not okay—which means that we will carry on with this debate.

I thank the noble Baroness, Lady Healy, for her contribution. She illustrated so well why a code of practice is needed. We can obviously discuss this, but I do not think the Minister is quite right about the user reporting element. For example, we have heard various women speaking out who have had multiple rape threats. At the moment, the platforms require each one to be reported individually. They do not put them together and then work out the scale of threat against a particular user. I am afraid that this sort of threat would not breach the illegal content threshold and therefore would not be caught by the Bill, despite what the Minister has been saying.

I agree with my noble friend Lady Stowell. I would love to see basic standards—I think she called it “civility” —and a better society between men and women. One of the things that attracts me most to the code of practice is that it seeks cultural and societal changes—not just whack-a-mole with individual offences but changing the whole online culture to build a healthier and better society.

I will certainly take up the Minister’s offer of a meeting. His response was disappointing. There was no logic to it at all. He said that the voice of women and girls is heard throughout the Bill. How can this be the case when the very phrase “women and girls” is not mentioned in 262 pages? Some 100,000 people outside this Chamber disagree with his position and on the need for there to be a code of practice. I say to both Ofcom and the tech platforms that a code has been drafted. Please do not do the “Not drafted here; we’re not going to adopt it”. It is there, the work has been done and it can easily be taken on.

I would be delighted to discuss the definition in Amendment 304 with my noble friend. I will of course withdraw my amendment tonight, but we will certainly return to this on Report.

Amendment 97 withdrawn.
Moved by
53: Clause 16, page 18, line 10, at end insert—
“(3A) Content that constitutes a fraudulent advertisement within the meaning of section 33.”Member’s explanatory statement
This amendment, and others in the name of Baroness Morgan, would extend the current provisions on transparency reporting, user reporting and user complaints to fraudulent advertisements.
Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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My Lords, I shall speak to Amendments 53 to 55, and Amendments 86, 87, 162 to 173, and 175 to 181 in my name and that of the noble Lord, Lord Clement-Jones. I declare my relevant interests in this group of amendments as a non-executive director of the Financial Services Compensation Scheme and Santander UK, and chair of the Association of British Insurers—although, as we have heard, fraud is prevalent across all sectors, so we are all interested in these issues.

This debate follows on well from that on the last group of amendments, as we were just hearing. Fraud is now being discussed so widely in this House and in Parliament that there are three Bills before your Lordships’ House at the moment in which fraud is a very real issue. I am sure that there are others, but there are three major Bills—this one, the Economic Crime and Corporate Transparency Bill, and the Financial Services and Markets Bill.

These amendments seek to fill a noticeable gap in the Bill concerning fraudulent advertisements—a gap that can be easily remedied. The Minister has done a very good job so far with all groups that we have debated, batting away amendments, but I hope that he might just say, “Yes, I see the point of the amendment that you are putting forward, and I shall go away and think about it”. I will see what attitude and response we get at the end of the debate.

I had the great privilege, as I said yesterday when asking a question, of chairing this House’s 2022 inquiry into the Fraud Act 2006 and digital fraud. As we have heard, fraud is currently the fastest growing crime and is being facilitated by online platforms. Coincidentally, just today, UK Finance, the trade body for the UK banking industry, has published its fraud figures for 2022. It has conducted analysis on more than 59,000 authorised push payment fraud cases to show the sources of fraud. Authorised push payment is where the customer—the victim, unfortunately—transfers money to the fraudster and authorises that transfer but has often, or usually, been socially engineered into doing so. UK Finance is now asking where those frauds originate from, and its analysis shows that 78% of APP fraud cases originated online and accounted for 36% of losses, and 18% of fraud cases originated via telecommunications and accounted for 44% of losses.

I will leave to one side the fact that the Bill does not touch on emails and telecoms, and I shall focus today on fraudulent advertisements and fraud. I should say that I welcome the fact the Government changed the legislation from the draft Bill when the Bill was presented to the House of Commons so that fraudulent advertisements and fraud were caught more in the Bill than had originally been anticipated.

As we have heard, victims of fraud suffer not just financially but emotionally and mentally, with bouts of anxiety and depression. They report feeling “embarrassed or depressed” about being scammed. Many lose a significant amount of money in a way that severely impacts their lives and, in the worst cases, people have been known to take their own lives. In case of things such as romance scams or investment scams, people’s trust is severely undermined in any communication that they subsequently receive. I thank all of those victims of fraud who gave evidence to our inquiry and have done so to other inquiries in this House and in the House of Commons.

Fraud is a pretty broad term, as we set out in the report, and we should be clear that this Bill covers fraud facilitated by user-generated content or via search results and fraudulent advertisements on the largest social media and search services. My noble friend the Minister spoke about the meeting held earlier this week between Members of this House and Ministers, and officials produced a helpful briefing note that makes it clear that the Bill covers such fraud. However, as I said, emails, SMS and MMS messages, and internet service providers—web hosting services—are not covered by the Bill. There remains very much a gap that victims, sadly, can fall through.

The point of the amendments in the group, and the reason I hope that the Minister can at least say yes to some of them, is that they are pushing in the direction that the Government want to go too. At the moment, the Bill appears to exclude fraudulent advertisements from several key duties that apply to other priority illegal content, thereby leaving consumers with less protection. In particular, the duties or lack of them around transparency reporting, user reporting and complaints in relation to fraudulent advertisements is concerning. It does not make any sense. That is why I hope that the Minister can explain the drafting. It could be argued that fraudulent advertising is already included in transparency reporting as defined in the Bill, but that is limited to a description of platforms’ actions and does not include obligations to provide information on the incidence of fraudulent advertisements or other key details, as is required for other types of illegal content.

Transparency reporting, as I suspect we will hear from a number of noble Lords, is essential for the regulator to see how prevalent fraudulent advertisements are on a platform’s service and whether that platform is successfully mitigating the advertisements. It remains essential, too, that users can easily report fraudulent content when they come across it and for there to be a procedure that allows users to complain if platforms are failing in their duty to keep users safe.

I should point my noble friend to the Government’s fraud strategy published last week. Paragraph 86 states:

“We want to make it as simple as possible for users to report fraud they see online. This includes scam adverts, false celebrity endorsements and fake user profiles. In discussion with government, many of the largest tech companies have committed to making this process as seamless and consistent as possible. This means, regardless of what social media platform or internet site you are on, you should be able to find the ‘report’ button within a single click, and then able to select ‘report fraud or scams’.”


The Government are saying that they want user reporting to be as simple as possible. These amendments suggest ways in which we can make user reporting as simple as possible as regards fraudulent advertisers.

The amendments address the gap in the Bill’s current drafting by inserting fraudulent advertising alongside other illegal content duties for social media reporting in Clause 16, complaints in Clause 17 and the equivalent clauses for search engines in Clauses 26 and 27. The amendments add fraudulent advertising alongside other illegal content into the description of the transparency reporting requirements in Schedule 8. Without these amendments, the regulator will struggle to understand the extent of the problem of fraudulent advertisements and platforms will probably fail to prevent this harmful content being posted.

This will, I hope, be a short debate, and I look forward to hearing what my noble friend the Minister has to say on this point. I beg to move.

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Lord Lucas Portrait Lord Lucas (Con)
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My Lords, I am grateful to my noble friend for replying to my amendments and for his offer of a meeting, which I will certainly accept when issued.

The Government are missing some opportunities here. I do not know whether he has tried reporting something to Action Fraud, but if you have not lost money you cannot do it; you need to have been gulled and lost money for any of the government systems to take you seriously. While you can report something to the other ones, they do not tell you what they have done. There is no feedback or mechanism for encouraging and rewarding you for reporting—it is a deficient system.

When it comes to job adverts, by and large they go through job boards. There is a collection of people out there who are not direct internet providers who have leverage, and a flow of data to them can make a huge difference; there may also be other areas. It is that flow of data that enables job scams to be piled down on, and that is what the Bill needs to improve. Although the industry as a whole is willing, there just is not the impetus at the moment to make prevention nearly as good as it should be.

Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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My Lords, I thank my noble friend the Minister very much indeed for his response. Although this has been a short debate, it is a good example of us all just trying to get the Bill to work as well as possible—in this case to protect consumers, but there will be other examples as well.

My noble friend said that the larger services in particular are the ones that are going to have to deal with fraudulent advertisements, so I think the issue about the burdens of user reporting do not apply. I remind him of the paragraph I read out from the Fraud Strategy, where the Government themselves say that they want to make the reporting of fraud online as easy as possible. I will read the record of what he said very carefully, but it might be helpful after that to have a further conversation or perhaps for him to write to reassure those outside this Committee who are looking for confirmation about how transparency reporting, user reporting and complaints will actually apply in relation to fraudulent advertisements, so that this can work as well as possible.

On that basis, I will withdraw my amendment for today, but I think we would all be grateful for further discussion and clarification so that this part of the Bill works as well as possible to protect people from any kind of fraudulent advertisement.

Amendment 53 withdrawn.

Online Safety Bill

Baroness Morgan of Cotes Excerpts
Moved by
34: Clause 12, page 12, line 9, leave out “if they wish to increase their control over” and insert “to control”
Member’s explanatory statement
This amendment, and another in the name of Baroness Morgan, would require Category 1 providers to ensure that the default options are the safest for users in regard to suicide, self-harm, eating disorders and the abuse and hate content already determined to be harmful as part of the Government’s “triple shield” approach.
Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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My Lords, it is a great pleasure to speak to this group of amendments. As it is the first time I have spoken at this stage of the Bill’s proceedings, I declare my interest as a trustee and founder of the mental health charity the Loughborough Wellbeing Centre, which is relevant to this group. If it is lawyers’ confession time, then I am also going to confess to being a non-practising solicitor. But I can assure those Members of the House who are not lawyers that they do not need to be lawyers or ex-lawyers to understand the very simple proposition at the heart of this group of amendments.

Amendments 34 and 35 are in my name, along with those of the noble Baroness, Lady Parminter, the right reverend Prelate the Bishop of Gloucester and the noble Lord, Lord Griffiths of Burry Port. I am very grateful to them for their support for these amendments, which are also supported by the Football Association, Kick It Out, Beat, YoungMinds, the Royal College of Psychiatrists, the British Psychological Society, Mind, the Mental Health Network, the NHS Confederation, Rethink Mental Illness and Mental Health UK. I thank particularly the Mental Health Foundation for its support with making the points that we will cover in this group.

As we have already heard, and rightly, it is difficult with a Bill of this complexity to debate just one topic in a particular group. Although I have not spoken, it has been a great privilege to listen to your Lordships on earlier groups. We have already talked this afternoon and previously about the Government’s triple-shield approach and the replacement of that for the “legal but harmful” provisions that were taken out of the Bill. We have heard that the triple shield consists of the removal of illegal content, the takedown of material in breach of own terms of service—we have just been talking about that—and the provision to adults of greater choice over the content that they see online using these platforms. What we are talking about in this group of amendments is that third leg—I had put “limb” but have changed it because of what my noble friend Lady Fraser said—of the triple-shield categories, so that user empowerment tools should be on by default.

The change suggested by this proposal would require users on these platforms to flip a switch and choose whether to opt in to some of the most dangerous content available online, rather than receiving it by default. This adopts the Government’s existing approach of giving users choice over what they see but ensures that the default is that they will not be served this kind of material unless they actively choose to see it. The new offence on encouragement to serious self-harm, which the Government have committed to introducing, might form part of the solution here. But we cannot criminalise all the legal content that treads the line between glorification and outright encouragement, and no similar power is proposed to address eating disorder content. I know that others will talk about that, and I pay tribute to the work of Vicky Ford MP in relation to eating disorders; she has been brave enough to share her own experiences of those disorders.

During the Bill’s journey through Parliament, we have heard how vulnerable users often internalise the harmful and hateful content that they see online, which in turn can lead to users deliberately seeking out harmful content in an attempt to normalise self-destructive thoughts and behaviours. We have heard how Molly Russell, for example, viewed tweets which normalised her thoughts on self-harm and suicide; we have also heard how people with eating disorders often get what is called “inspiration” on platforms such as Tumblr, Instagram and TikTok.

We know from various studies that viewing this content has a negative effect on people’s mental well-being. A study carried out by the University of Oxford found that viewing images of self-harm often encouraged individuals to start self-harming, and concluded:

“Young people who self-harm are likely to use the internet in ways that increases their risk”.


Research by the Samaritans provided similar results, with 77% of respondents answering that they sometimes or often self-harmed in the same or similar ways after viewing self-harm imagery.

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Lord Parkinson of Whitley Bay Portrait Lord Parkinson of Whitley Bay (Con)
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We will discuss this when it comes to the definition of content in the Bill, which covers features. I was struck by the speech by the right reverend Prelate about the difference between what people encounter online, and the analogy used by the noble Baroness, Lady Fox, about a bookshop. Social media is of a different scale and has different features which make that analogy not a clean or easy one. We will debate in other groups the accumulated threat of features such as algorithms, if the noble Baroness, Lady Kidron, will allow me to go into greater detail then, but I certainly take the points made by both the right reverend Prelate and the noble Baroness, Lady Fox, in their contributions.

Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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My Lords, I thank my noble friend very much indeed, and thank all noble Lords who have taken part. As the noble Lord, Lord Knight, said, this has been an important debate—they are all important, of course—but I think this has really got to the heart of parts of the Bill, parts of why it has been proposed in the first place, and some choices the Government made in their drafting and the changes they have made to the Bill. The right reverend Prelate reminded us, as Bishops always do, of the bigger picture, and he was quite right to do so. There is no equality of arms, as he put it, between most of us as internet users and these enormous companies that are changing, and have changed, our society. My noble friend was right—and I was going to pick up on it too—that the bookshop example given by the noble Baroness, Lady Fox, is, I am afraid, totally misguided. I love bookshops; the point is that I can choose to walk into one or not. If I do not walk into a bookshop, I do not see the books promoting some of the content we have discussed today. If they spill out on to the street where I trip over them, I cannot ignore them. This would be even harder if I were a vulnerable person, as we are going to discuss.

Noble Lords said that this is not a debate about content or freedom of expression, but that it is about features; I think that is right. However, it is a debate about choice, as the noble Lord, Lord Clement-Jones, said. I am grateful to each of those noble Lords who supported my amendments; we have had a good debate on both sets of amendments, which are similar. But as the noble Lord, Lord Griffiths, said, some of the content we are discussing, particularly in subsection (10), relating to suicide, pro-self-harm and pro-anorexia content, has literal life or death repercussions. To those noble Lords, and those outside this House, who seem to think we should not worry and should allow a total free-for-all, I say that we are doing so, in that the Government, in choosing not to adopt such amendments, are making an active choice. I am afraid the Government are condoning the serving up of insidious, deliberately harmful and deliberately dangerous content to our society, to younger people and vulnerable adults. The Minister and the Government would be better off if they said, “That is the choice that we have made”. I find it a really troubling choice because, as many noble Lords will know, I was involved in this Bill a number of years ago—there has been a certain turnover of Culture Secretaries in the last couple of years, and I was one of them. I find the Government’s choice troubling, but it has been made. As the noble Lord, Lord Knight, said, we are treating children differently from how we are treating adults. As drafted, there is a cliff edge at the age of 18. As a society, we should say that there are vulnerabilities among adults, as we do in many walks of life; and exactly as the noble Baroness, Lady Parminter, so powerfully said, there are times when we as a House, as a Parliament, as a society and as a state, should say we want to protect people. There is an offer here in both sets of amendments—I am not precious about which ones we choose—to have that protection.

I will of course withdraw the amendment today, because that is the convention of the House, but I ask my noble friend to reflect on the strength of feeling expressed by the House on this today; I think the Whip on the Bench will report as well. I am certain we will return to this on Report, probably with a unified set of amendments. In the algorithmic debate we will return to, the Government will have to explain, in words of one syllable, to those outside this House who worry about the vulnerable they work with or look after, about the choice that the Government have made in not offering protections when they could have done, in relation to these enormously powerful platforms and the insidious content they serve up repeatedly.

Online Safety Bill

Baroness Morgan of Cotes Excerpts
Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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My Lords, I draw attention to my interests as a trustee of the Loughborough Wellbeing Centre, director of Santander and the Financial Services Compensation Scheme, chair of the Association of British Insurers and board member at Grayling. In fact, I could draw attention to all my interests, because what we are debating today, with online search engines and online platforms, are organisations that reach into every corner of our lives now. I want to thank current Ministers for getting us to this stage. We have heard that this is long overdue regulation. I plead guilty to being one of the “cavalcade” of previous Secretaries of State mentioned by the noble Lord, Lord McNally, but I am pleased that I have played my part in keeping this Bill on the road.

When we have passed this legislation, the UK will be world leading. That needs to be recognised, but it also means that this legislation is new and not easy, as we have heard. Polling from More in Common has said that in a list of six comparative European countries, the British are most likely to say that the Government are not doing enough to regulate social media platforms. In the brief time available, I want to set out some key themes and amendments which I hope to raise in Committee.

I welcome the criminal offences relating to violence against women and girls added to the Bill, but the whole environment of these platforms, where such online violence has become normalised and misogyny allowed to flourish unchecked, needs to change. I am afraid that adding selected offences is insufficient, and I will be calling for a specific code of practice, to be drafted by Ofcom, that the platforms and search engines will need to follow to show that they are taking the proliferation of violence against women and girls seriously.

We will hear today many arguments about freedom of speech and expression, but what about the right to access and participation online without being abused and harassed? Online violence against women and girls curtails women’s freedom of expression. The advice to avoid social media—which I myself, as a Member of Parliament, received from the authorities and the police—respects no one’s freedoms. As we have heard, women and girls are 27 times more likely to experience harassment online.

We have also heard from Luke Pollard in the other place a mention of incels. While this is a complicated topic, unfortunately what is true is that data from the Center for Countering Digital Hate has found that visits to incel websites are only increasing every day, and the content on them is getting more extreme. Many small platforms hosting incels set their own terms and conditions, allowing for violent and misogynistic discussions. How the Bill tackles those issues will be of great importance and a subject of discussion in this House.

I was disappointed that the legal but harmful restrictions were dropped, but I understand why Ministers chose to do so. However, I agree that, as we have already heard, the user empowerment toggle should be set to “on” by default. Just because a user decides not to see abusive and harmful content does not mean that it is not there, either influencing others or, where it is unfortunately necessary, for the user to see so that they can provide evidence to the authorities, including the police. I include my own experience of having seen that abuse, gathering it and then sending it to the authorities. If we have the toggle set to “off”, in relation to violence against women and girls the onus will yet again be on women to protect themselves, rather than the abuser being compelled to cease their abuse. Related themes to explore in Committee will be the minimum standards needed for risk assessments, as well as minimum standards for platforms’ terms and conditions; the publication of risk assessments to create a culture of transparency on the part of service providers; and further detail on how the information gathered by Ofcom under Clause 68 is to be used.

We will hear discussion—we already have—about the welcome creation of the offence of sending communication which encourages serious self-harm. However, as we have heard, Samaritans has pointed out that all such content needs to be regulated across all platforms for all users. Turning 18 does not stop young people being vulnerable to suicide or self-harm content. I also support the calls by Vicky Ford and others to specifically include eating disorders within the self-harm clause.

It was my pleasure last year to chair this House’s special committee on the Fraud Act 2006 and digital fraud. Time is short, but there will be more to say on the issues of fraud, as well as independent researchers’ access to information. My noble friend the Minister has mentioned senior manager liability. We will wait to see what the clause introduced says, but it needs to be sufficiently tough to change the culture.

I will absolutely support the amendment proposed by the noble Baroness, Lady Kidron, and that proposed by my noble friend Lord Bethell, on age verification for online pornography.

I was recently at an event in this building with tech companies, including a major search engine, who complained that, via the Bill, the Government are experimenting on them. I put it to them then, and I say now, that these companies have experimented on us, particularly our children and vulnerable adults, for years without facing the consequences of the illegal and harmful material across their platforms and search engines. The Bill is long overdue. I look forward to the debates and amendments.

Suicide: Online Products

Baroness Morgan of Cotes Excerpts
Monday 27th June 2022

(3 years ago)

Lords Chamber
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Asked by
Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes
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To ask Her Majesty’s Government what plans they have to address online retailers’ algorithmic recommendations for products that can be used for the purposes of suicide.

Lord Parkinson of Whitley Bay Portrait The Parliamentary Under-Secretary of State, Department for Digital, Culture, Media and Sport (Lord Parkinson of Whitley Bay) (Con)
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Her Majesty’s Government recognise the gravity of this issue and are investing in suicide prevention through the NHS long-term plan. The Advertising Standards Authority already regulates adverts containing references to suicide. The Government are considering how to tackle illegal and legal consumer harms associated with the contents, targeting and placement of online advertising through the online advertising programme. The consultation closed on 8 June and will help us determine how to tackle such harms.

Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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As my noble friend knows, I am a great supporter of the forthcoming Online Safety Bill but, as we have discussed, it will not regulate all harmful content online. When a particular well-known suicide manual is searched for on Amazon, the site’s algorithmic recommendations then specifically suggest material that can be used, or easily assembled, into a device intended to take one’s own life. If this is not to be regulated as harmful content under the Online Safety Bill, how can this sort of harm be regulated? It is broader than just advertising. Has my noble friend discussed this with Ministers in the Department of Health and Social Care?

Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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My Lords, it is a pleasure to speak in this debate. In the time available, I want to welcome the Bill, which, as we have already heard, delivers on promised made by the Government and Ministers in 2019 and 2020: that a comprehensive telecoms security framework would be put in place. As my noble friend the Minister said, this is a comprehensive security framework that will provide an opportunity to look beyond just one company or one country of concern. As we have heard from previous speakers, over the years there will of course be more threats and more areas and companies of concern that will arise.

I agree with the noble and gallant Lord, Lord Stirrup, that of course this is a first step. As we know, with security threats and with emerging technology, over the years a more comprehensive response will be needed, but I think the Government are to be congratulated that the midst of the disruption over the last 15 months, this telecoms security framework Bill has been brought forward as was promised. The other side to this, as we have already heard, is noble Lords’ desire to hear about the pace and rollout of the diversification strategy. My noble friend the Minister will, I hope, be taking this from the House and be able to address it in her comments.

As noble Lords will be aware, the use of 5G technologies, the importance of 5G to the delivery of the internet of things, the use of artificial intelligence and other technologies, are only going to grow. Just this morning, I was part of this House’s Covid-19 Committee listening to evidence about the increase, as we have seen, of course, of people working from home over the last year, running their businesses from home and, as some of us have seen more closely than others, home schooling—which we all hope there will be no need for again in future. Without secure, reliable and resilient broadband internet and 5G connectivity, we will put ourselves at a disadvantage as a country.

The need for that resilience—as well as having secure networks—means that if we are asking companies to take out the technology from a particular other supplier, or to not use technology from particular countries in future, for extremely understandable, wise and prescient security reasons, we will need to make sure that we build up a secure, long-lasting and sustainable supply chain strategy in this country. This may not relate only to domestic companies; we have allies around the world and will want to be able to work with other companies and countries around the world to make sure we have that diversity of the supply chain. The lack of diversity has been referred to as a market failure, and I think that was correct. The Government have now very much got on top of this and got ahead of this. I hope the Minister will, as the Bill goes through this House—I will have great pleasure in supporting it as it does—and in future, be able to keep the House updated about the delivery of that diversification of the supply chain, as was announced by my right honourable friend the Secretary of State in November last year. I wish the Bill every success as it proceeds.

Telecommunications Infrastructure (Leasehold Property) Bill

Baroness Morgan of Cotes Excerpts
Baroness Falkner of Margravine Portrait Baroness Falkner of Margravine (CB) [V]
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My Lords, last night at 8 pm, I lit my candle to commemorate Holocaust Memorial Day. Yesterday, Jewish leaders asked us to include later, less egregious events that have been committed against other groups—notably, and most recently, Chinese Uighurs. China is a superpower and we are a mid-sized state, but if the measure of a people is its moral standing, the United Kingdom has stood tall in the past and should continue to do so.

I note that the noble Lord, Lord Alton, is evaluating whether to press this amendment. I say to the House only that the amendment is modest. It seeks to prevent companies using UK telecommunications infrastructure to facilitate human rights abuses. The consumers of that infrastructure would not want infrastructure delivered to them on the back of human rights abuses. It would also give investors a steer, because they would know that the law is clearly set out, and they could make their choices accordingly. There is little that I would add, other than to say that the people of this country rightly hold their leaders to high standards, and this House should uphold those expectations.

Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con) [V]
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My Lords, I am pleased to speak at the Third Reading of this Bill. Like other noble Lords, I do not wish to detain the House for long, because it has taken some time to get to this stage.

I want to speak to Amendment 1, but it is worth reminding noble Lords that this Bill is, of course, intended to help the 10 million people in this country living in flats and apartments have the right to ask their landlord to help them get better broadband connectivity. This is a Bill to stop landlords failing to engage with telecoms operators. If we have learned nothing else in the past 10 months, although I am sure that we have learned plenty, broadband and better connectivity overall is now absolutely essential for people to be able to go about their daily lives in this country. As we have been hearing in the Covid-19 Select Committee of this House, the need for strong and reliable digital infrastructure will continue even after the pandemic has receded.

We have heard a very powerful speech by the noble Lord, Lord Alton. I remember him asking me the question this time last year. I will just say this to him: as he set out in his powerful speech, since the Bill was first debated last summer, events have indeed moved on. Although, as the Minister set out in her letter to all noble Lords, the amendment is not in scope, I am pleased to note that he and other noble Lords have recognised that the Minister has worked very hard to see if a way could be found to bring forward an amendment to the Bill that was in scope. I hope that the noble Lord, Lord Alton, will accept that the motivation behind his amendment and the passion and knowledge with which he speaks have been recognised and widely accepted, and are already influencing policy. He rightly pointed to the recent statement made by the Foreign Secretary as well as, of course, to the Telecommunications (Security) Bill which is being considered in the other place and will reach us.

I want also to pay tribute to the 5G Supply Chain Diversification Strategy which was published last month. When I was the Secretary of State with responsibility for digital, we made the decision last year about who would be able to work to roll out better connectivity. It was absolutely clear that we must not find ourselves in the situation again of being overly reliant on one supplier; we need to have more suppliers in the chain. I think that the new US Administration will help us through working together to achieve that.

The noble Lord, with his amendment, has compelled the Government to act. He has outlined the fact that there will be another opportunity, next week in the Trade Bill, for the House to consider the very important matters that he and other noble Lords have raised. For the reason that our fellow citizens need better connectivity, and that those who live in flats or apartments must be able to ask their landlords to engage in connectivity issues, this Bill is much needed now on the statute book.

Grassroots Sporting Fixtures and Facilities

Baroness Morgan of Cotes Excerpts
Monday 11th January 2021

(4 years, 5 months ago)

Lords Chamber
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Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes
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To ask Her Majesty’s Government what steps they are taking to permit (1) the resumption of grassroots sporting fixtures, and (2) the re-opening of sports facilities.

Baroness Barran Portrait The Parliamentary Under-Secretary of State, Department for Digital, Culture, Media and Sport (Baroness Barran) (Con)
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My Lords, sports and physical activity are vital for our physical and mental health, and important weapons in our fight against coronavirus. However, we have now had to take decisive action to enter a national lockdown, to save lives and to protect the NHS. We will make the return of grassroots sports and the reopening of facilities an immediate priority as soon as it is safe to do so.

Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con) [V]
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I thank my noble friend for her Answer; we understand the public health crisis that is upon us. Research for Sport England demonstrates the many positives of community sport and a more active lifestyle. As my noble friend said, we need people to be able to build resilience to Covid, and to tackle longer-term challenges relating to obesity and mental health. Sport and an active lifestyle do that. Can the Minister say when, in England, sports such as golf and tennis, which enable social distancing, as well as outdoor activities for children under 12 —still allowed in Scotland—will be prioritised for reopening?

Baroness Barran Portrait Baroness Barran (Con)
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As my noble friend knows, I cannot give her an exact date on which those sports will reopen, but in recognition of the importance of physical activity, outdoor exercise within households, or with one other person from another household or your support bubble, is still permitted once a day in your local area. That obviously includes things such as walking, running, swimming and cycling.

Online Harms Consultation

Baroness Morgan of Cotes Excerpts
Wednesday 16th December 2020

(4 years, 6 months ago)

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Baroness Barran Portrait Baroness Barran (Con)
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In response to the noble Viscount’s second point, I will definitely take back to the department his suggestion about the retention of illegal content. He made a valid point about the duty of care, but companies will need to set out in their terms and conditions what the categories of content are and what acceptable behaviour is on their site. The regulator will expect them to take action against just the sort of people to whom the noble Viscount refers.

Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con) [V]
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My Lords, it was very welcome to see the Government’s response published yesterday, and I offer my congratulations to my noble friend and her fellow Ministers for doing so when so much else is going on. The misinformation about the Covid vaccine demonstrates just why these proposals need to be put into law as soon as possible. How soon will the Bill be ready to be published? Will we see it early in the new year? Will the draft secondary legislation be published alongside the draft Bill, and how long will both Houses and the public have for pre-legislative scrutiny?

Baroness Barran Portrait Baroness Barran (Con)
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The legislation will be ready next year. We will make final decisions on legislative timings nearer the time, but I think that my noble friend will have heard that the Secretary of State is minded to carry out pre-legislative scrutiny. I appreciate that some time has been taken on this. As my noble friend knows, we have taken a deliberately consultative approach on the Bill but are now working at pace to implement it.

Telecommunications Infrastructure (Leasehold Property) Bill

Baroness Morgan of Cotes Excerpts
Finally, I note that when the law we have referred to, which threatens to abrogate the fundamental human rights of Hong Kong, was submitted to the National People’s Congress on 28 May this year, it was agreed by a vote of 2,878 to one. That tells us all we need to know about the safeguards for the rule of law and improvements in human rights in China. It should make us extremely alarmed.
Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con) [V]
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My Lords, I thank your Lordships for the opportunity to speak in this important part of the debate. I agree with much of what the previous four speakers have said with great power and conviction, although I reach a different conclusion from theirs on this amendment.

This House and the other House are signalling to the Government that both this issue and broader ones—such as the UK’s relationship with China in the light of recent events, security considerations, telecoms considerations and the involvement of Chinese companies in the UK—need serious review by the Government. I would argue that that review is best led in a calm and sober way by the Foreign Office and senior Ministers, with them not necessarily spending too much time on it. It is impossible to do that important review justice in the context of this Bill; I hope to set out why that is the case in the few moments that are available to me.

In Committee, I said that the noble Lord, Lord Alton, raised an important issue. He has spoken about setting a human rights threshold; he is right to do so and to remind us that, in terms of our international relationships—including investment by foreign companies in the UK’s infrastructure—it is right to think about sustainable investment, as the noble Lord, Lord Adonis, just talked about, and that that has to include human rights considerations.

The noble Lord, Lord Alton, is also right to talk about transparent supply chains. There is no reason why the digital supply chain or the telecoms supply chain, which we are talking about today, should be different from other supply chains. That means that they should be considered as a whole, rather than sector by sector. The UK has led the way on modern slavery, particularly under the previous Prime Minister. Many people in both Houses, including the noble Lord, Lord Alton, have quite rightly campaigned on it for many years. Again, the UK should consider this area soberly and as a whole.

The noble Baroness, Lady Falkner, talked about data capture and mentioned one particular company, which I will come back to. There is a lot of concern about the data that is captured from everybody’s mobile infrastructure, computers and networks by big tech companies. Again, that is another area of debate that it would serve us all well to consider as a whole.

This is a particularly short and focused Bill. The noble Lord, Lord Alton, and others rightly anticipated the arguments that would be made about why this is neither the right time nor the right place for this amendment. Just because that has been anticipated does not mean that the arguments that I suspect the Minister will put in her response are not the correct ones. The Bill is about helping around 10 million people living in flats and apartments to have the right to ask their landlords to help them get better internet connectivity. In recent weeks, we have seen just how important better connectivity is and how things will continue like that. More people will work from home and more young people will probably end up doing more online schooling from home in the years to come. Obviously, we do not know for how long Virtual Proceedings or remote voting will continue in this House, but we need resilient and stable broadband connectivity to be able to participate. Those 10 million people are entitled to ask for that to be applied to them too.

The Bill was originally drafted to remove a specific barrier: that of landlords not engaging with telecoms operators. Other pieces of legislation will remove other specific barriers as well. The amendment talks about operators but, as noble Lords have talked about, the concerns that are outlined stem from one particular company and one particular country, neither of which is a telecoms operator. What is happening is that operators in the UK are seeking to use some Huawei equipment for 4G and 5G capability.

As the noble Lord, Lord Alton, said, the phrase “human rights” is extremely broad. Anybody who has ever dealt with the local planning process will know that, at some point, somebody comes along and says, “I’m going to object to this on the grounds of my human rights.” That is a very different set of human rights considerations from the human rights that, as noble Lords have set out, are being abused and where what is happening in China is seriously concerning.

As I said, this broad and important debate needs to happen but I would argue that making this amendment to the Bill will stop those who want to rely on better connectivity being able to do so. The noble Baroness, Lady Falkner, asked why those people could not perhaps have a short delay while other companies were found. The noble Lord, Lord Adonis, rightly pointed to other suppliers that may be able to replace Huawei in the buying of equipment. From looking at this very closely when I was the Digital Secretary, I can tell noble Lords that, while there is the possibility of other companies wanting to enter this market, none is yet in a position to do so. The Government have rightly committed to working with other suppliers to make sure that we are not in this position again in future, but it will take some time.

On delays, the amendment talks about these restrictions not coming in until 2023. So, some scope for delay was already built in and we are apparently saying that it is okay for operators to work with the companies under concern until 2023, but that cannot be right if the concerns outlined by noble Lords are absolutely valid and urgent, as they have suggested.

As I say, this debate is obviously about one company and one country. The concerns are all perfectly valid but they would be better placed in a broader debate. To those who have talked about our dependency on Huawei growing, I say this: that is absolutely not what the UK Government have committed to. The Government have made it very clear that dependency on Huawei is to be reduced. I absolutely understand this and think that we should push the Government to make sure that that commitment is followed up on; we should also see what the glide path down to zero involvement by Huawei is and how quickly that is going to be achieved.

As I say, our relationship with China needs a proper broader debate; this is a short and focused Bill that does not need any more barriers put in its way, when it is designed to remove a barrier in order to enable millions more people to have a chance to have better, faster broadband. I hope that discussions can continue between the proposers of the amendment and the Government. There may well be an opportunity to revisit this amendment, and certainly the broader debate, in future. However, if this amendment is put to a vote tonight, I will not support it.