35 Baroness Morgan of Cotes debates involving the Department for Digital, Culture, Media & Sport

Tue 16th May 2023
Online Safety Bill
Lords Chamber

Committee stage: Part 2
Thu 11th May 2023
Tue 9th May 2023
Online Safety Bill
Lords Chamber

Committee stage: Part 1
Wed 1st Feb 2023
Tue 29th Jun 2021
Thu 28th Jan 2021
Telecommunications Infrastructure (Leasehold Property) Bill
Lords Chamber

3rd reading & 3rd reading (Hansard) & 3rd reading (Hansard) & 3rd reading (Hansard): House of Lords
Mon 29th Jun 2020
Telecommunications Infrastructure (Leasehold Property) Bill
Lords Chamber

Report stage & Report stage (Hansard) & Report stage (Hansard) & Report stage (Hansard): House of Lords
Baroness Kidron Portrait Baroness Kidron (CB)
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I shall speak briefly to Amendments 220E and 226. On Amendment 220E, I say simply that nothing should be left to chance on IWF. No warm words or good intentions replace the requirement for its work to be seamlessly and formally integrated into the OSB regime. I put on record the extraordinary debt that every one of us owes to those who work on the front line of child sexual abuse. I know from my own work how the images linger. We should all do all that we can to support those who spend every day chasing down predators and finding and supporting victims and survivors. I very much hope that, in his response, the Minister will agree to sit down with the IWF, colleagues from Ofcom and the noble Lords who tabled the amendment and commit to finding a language that will give the IWF the reassurance it craves.

More generally, I raise the issue of why the Government did not accept the pre-legislative committee’s recommendation that the Bill provide a framework for how bodies will work together, including when and how they will share powers, take joint action and conduct joint investigations. I have a lot of sympathy with the Digital Regulation Co-operation Forum in its desire to remain an informal body, but that is quite different from the formal power to share sensitive data and undertake joint action or investigation.

If history repeats itself, enforcing the law will take many years and very likely will cost a great deal of money and require expertise that it makes no sense for Ofcom to reproduce. It seems obvious that it should have the power to co-designate efficiently and effectively. I was listening to the Minister when he set out his amendment, and he went through the process that Ofcom has, but it did not seem to quite meet the “efficiently and effectively” model. I should be interested to know why there is not more emphasis on co-regulation in general and the sharing of powers in particular.

In the spirit of the evening, I turn to Amendment 226 and make some comments before the noble Baroness, Lady Merron, has outlined the amendment, so I beg her indulgence on that. I want to support and credit the NSPCC for its work in gathering the entire child rights community behind it. Selfishly, I have my own early warning system, in the form of the 5Rights youth advisory group, made up of the GYG—gifted young generation—from Gravesend. It tells us frequently exactly what it does not like and does like about the online world. More importantly, it reveals very early on in our interactions the features or language associated with emerging harms.

Because of the lateness of the hour, I will not give your Lordships all the quotes, but capturing and reflecting children’s insight and voices is a key part of future-proofing. It allows us to anticipate new harms and, where new features pop up that are having a positive or negative impact, it is quite normal to ask the user groups how they are experiencing those features and that language themselves. That is quite normal across all consumer groups so, if this is a children’s Bill, why are children not included in this way?

In the work that I do with companies, they often ask what emerging trends we are seeing. For example, they actually say that they will accept any additions to the list of search words that can lead to self-harm content, or “What do we know about the emoji language that is happening now that was not happening last week?” I am always surprised at their surprise when we say that a particular feature is causing anxiety for children. Rather than being hostile, their response is almost always, “I have never thought about it that way before”. That is the value of consulting your consumer—in this case, children.

I acknowledge what the Minister said and I welcome the statutory consultees—the Children’s Commissioner, the Victims’ Commissioner and so on. It is a very welcome addition, but this role is narrowly focused on the codes of practice at the very start of the regulatory cycle, rather than the regulatory system as a whole. It does not include the wider experience of those organisations that deal with children in real time, such as South West Grid for Learning or the NSPCC, or the research work done by 5Rights, academics across the university sector or research partners such as Revealing Reality—ongoing, real-time information and understanding of children’s perspectives on their experience.

Likewise, super-complaints and Ofcom’s enforcement powers are what happen after harms take place. I believe that we are all united in thinking that the real objective of the exercise is to prevent harm. That means including children’s voices not only because it is their right but because, so often in my experience, they know exactly what needs to happen, if only we would listen.

Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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My Lords, I speak mainly to support Amendment 220E, to which I have added my name. I am also delighted to support government Amendment 98A and I entirely agree with the statutory consultees listed there. I will make a brief contribution to support the noble Lord, Lord Clement-Jones, who introduced Amendment 220E. I thank the chief executive at Ofcom for the discussions that we have had on the designation and the Minister for the reply he sent me on this issue.

I have a slight feeling that we are dancing on the head of a pin a little, as we know that we have an absolutely world-leading organisation in the form of the Internet Watch Foundation. It plays an internationally respected role in tackling child sexual abuse. We should be, and I think we are, very proud to have it in the United Kingdom, and the Government want to enhance and further build on the best practice that we have seen. As we have already heard and all know, this Bill has been a very long time in coming and organisations such as the Internet Watch Foundation, which are pretty certain because of their expertise and the good work they have done already, should be designated.

However, without knowing that and without having a strong steer of support from the Minister, it becomes harder for them to operate, as they are in a vacuum. Things such as funding and partnership working become harder and harder, as well, which is what I mean by dancing on the head of a pin—unless the Minister says something about another organisation.

The IWF was founded in 1996, when 18% of the world’s known child sexual abuse material was hosted in the UK. Today that figure is less than 1% and has been since 2003, thanks to the work of the IWF’s analysts and the partnership approach the IWF takes. We should say thank you to those who are at the front line of the grimmest material imaginable and who do this to keep our internet safe.

I mentioned, in the previous group, the IWF’s research on girls. It says that it has seen more girls appearing in this type of imagery. Girls now appear in 96% of the imagery it removes from the internet, up almost 30 percentage points from a decade ago. That is another good reason why we want the internet and online to be a safe place for women and girls. As I say, any delay in establishing the role and responsibility of an expert organisation such as the IWF in working with Ofcom risks leaving a vacuum in which the risk is to children. That is really the ultimate thing; if there is a vacuum left and the IWF is not certain about its position, then what happens is that the children who are harmed most by this awful material are the ones who are not being protected. I do not think that is what anybody wants to see, however much we might argue about whether an order should be passed by Parliament or by Ofcom.

Moved by
53: Clause 16, page 18, line 10, at end insert—
“(3A) Content that constitutes a fraudulent advertisement within the meaning of section 33.”Member’s explanatory statement
This amendment, and others in the name of Baroness Morgan, would extend the current provisions on transparency reporting, user reporting and user complaints to fraudulent advertisements.
Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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My Lords, I shall speak to Amendments 53 to 55, and Amendments 86, 87, 162 to 173, and 175 to 181 in my name and that of the noble Lord, Lord Clement-Jones. I declare my relevant interests in this group of amendments as a non-executive director of the Financial Services Compensation Scheme and Santander UK, and chair of the Association of British Insurers—although, as we have heard, fraud is prevalent across all sectors, so we are all interested in these issues.

This debate follows on well from that on the last group of amendments, as we were just hearing. Fraud is now being discussed so widely in this House and in Parliament that there are three Bills before your Lordships’ House at the moment in which fraud is a very real issue. I am sure that there are others, but there are three major Bills—this one, the Economic Crime and Corporate Transparency Bill, and the Financial Services and Markets Bill.

These amendments seek to fill a noticeable gap in the Bill concerning fraudulent advertisements—a gap that can be easily remedied. The Minister has done a very good job so far with all groups that we have debated, batting away amendments, but I hope that he might just say, “Yes, I see the point of the amendment that you are putting forward, and I shall go away and think about it”. I will see what attitude and response we get at the end of the debate.

I had the great privilege, as I said yesterday when asking a question, of chairing this House’s 2022 inquiry into the Fraud Act 2006 and digital fraud. As we have heard, fraud is currently the fastest growing crime and is being facilitated by online platforms. Coincidentally, just today, UK Finance, the trade body for the UK banking industry, has published its fraud figures for 2022. It has conducted analysis on more than 59,000 authorised push payment fraud cases to show the sources of fraud. Authorised push payment is where the customer—the victim, unfortunately—transfers money to the fraudster and authorises that transfer but has often, or usually, been socially engineered into doing so. UK Finance is now asking where those frauds originate from, and its analysis shows that 78% of APP fraud cases originated online and accounted for 36% of losses, and 18% of fraud cases originated via telecommunications and accounted for 44% of losses.

I will leave to one side the fact that the Bill does not touch on emails and telecoms, and I shall focus today on fraudulent advertisements and fraud. I should say that I welcome the fact the Government changed the legislation from the draft Bill when the Bill was presented to the House of Commons so that fraudulent advertisements and fraud were caught more in the Bill than had originally been anticipated.

As we have heard, victims of fraud suffer not just financially but emotionally and mentally, with bouts of anxiety and depression. They report feeling “embarrassed or depressed” about being scammed. Many lose a significant amount of money in a way that severely impacts their lives and, in the worst cases, people have been known to take their own lives. In case of things such as romance scams or investment scams, people’s trust is severely undermined in any communication that they subsequently receive. I thank all of those victims of fraud who gave evidence to our inquiry and have done so to other inquiries in this House and in the House of Commons.

Fraud is a pretty broad term, as we set out in the report, and we should be clear that this Bill covers fraud facilitated by user-generated content or via search results and fraudulent advertisements on the largest social media and search services. My noble friend the Minister spoke about the meeting held earlier this week between Members of this House and Ministers, and officials produced a helpful briefing note that makes it clear that the Bill covers such fraud. However, as I said, emails, SMS and MMS messages, and internet service providers—web hosting services—are not covered by the Bill. There remains very much a gap that victims, sadly, can fall through.

The point of the amendments in the group, and the reason I hope that the Minister can at least say yes to some of them, is that they are pushing in the direction that the Government want to go too. At the moment, the Bill appears to exclude fraudulent advertisements from several key duties that apply to other priority illegal content, thereby leaving consumers with less protection. In particular, the duties or lack of them around transparency reporting, user reporting and complaints in relation to fraudulent advertisements is concerning. It does not make any sense. That is why I hope that the Minister can explain the drafting. It could be argued that fraudulent advertising is already included in transparency reporting as defined in the Bill, but that is limited to a description of platforms’ actions and does not include obligations to provide information on the incidence of fraudulent advertisements or other key details, as is required for other types of illegal content.

Transparency reporting, as I suspect we will hear from a number of noble Lords, is essential for the regulator to see how prevalent fraudulent advertisements are on a platform’s service and whether that platform is successfully mitigating the advertisements. It remains essential, too, that users can easily report fraudulent content when they come across it and for there to be a procedure that allows users to complain if platforms are failing in their duty to keep users safe.

I should point my noble friend to the Government’s fraud strategy published last week. Paragraph 86 states:

“We want to make it as simple as possible for users to report fraud they see online. This includes scam adverts, false celebrity endorsements and fake user profiles. In discussion with government, many of the largest tech companies have committed to making this process as seamless and consistent as possible. This means, regardless of what social media platform or internet site you are on, you should be able to find the ‘report’ button within a single click, and then able to select ‘report fraud or scams’.”


The Government are saying that they want user reporting to be as simple as possible. These amendments suggest ways in which we can make user reporting as simple as possible as regards fraudulent advertisers.

The amendments address the gap in the Bill’s current drafting by inserting fraudulent advertising alongside other illegal content duties for social media reporting in Clause 16, complaints in Clause 17 and the equivalent clauses for search engines in Clauses 26 and 27. The amendments add fraudulent advertising alongside other illegal content into the description of the transparency reporting requirements in Schedule 8. Without these amendments, the regulator will struggle to understand the extent of the problem of fraudulent advertisements and platforms will probably fail to prevent this harmful content being posted.

This will, I hope, be a short debate, and I look forward to hearing what my noble friend the Minister has to say on this point. I beg to move.

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Lord Lucas Portrait Lord Lucas (Con)
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My Lords, I am grateful to my noble friend for replying to my amendments and for his offer of a meeting, which I will certainly accept when issued.

The Government are missing some opportunities here. I do not know whether he has tried reporting something to Action Fraud, but if you have not lost money you cannot do it; you need to have been gulled and lost money for any of the government systems to take you seriously. While you can report something to the other ones, they do not tell you what they have done. There is no feedback or mechanism for encouraging and rewarding you for reporting—it is a deficient system.

When it comes to job adverts, by and large they go through job boards. There is a collection of people out there who are not direct internet providers who have leverage, and a flow of data to them can make a huge difference; there may also be other areas. It is that flow of data that enables job scams to be piled down on, and that is what the Bill needs to improve. Although the industry as a whole is willing, there just is not the impetus at the moment to make prevention nearly as good as it should be.

Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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My Lords, I thank my noble friend the Minister very much indeed for his response. Although this has been a short debate, it is a good example of us all just trying to get the Bill to work as well as possible—in this case to protect consumers, but there will be other examples as well.

My noble friend said that the larger services in particular are the ones that are going to have to deal with fraudulent advertisements, so I think the issue about the burdens of user reporting do not apply. I remind him of the paragraph I read out from the Fraud Strategy, where the Government themselves say that they want to make the reporting of fraud online as easy as possible. I will read the record of what he said very carefully, but it might be helpful after that to have a further conversation or perhaps for him to write to reassure those outside this Committee who are looking for confirmation about how transparency reporting, user reporting and complaints will actually apply in relation to fraudulent advertisements, so that this can work as well as possible.

On that basis, I will withdraw my amendment for today, but I think we would all be grateful for further discussion and clarification so that this part of the Bill works as well as possible to protect people from any kind of fraudulent advertisement.

Amendment 53 withdrawn.
Moved by
34: Clause 12, page 12, line 9, leave out “if they wish to increase their control over” and insert “to control”
Member’s explanatory statement
This amendment, and another in the name of Baroness Morgan, would require Category 1 providers to ensure that the default options are the safest for users in regard to suicide, self-harm, eating disorders and the abuse and hate content already determined to be harmful as part of the Government’s “triple shield” approach.
Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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My Lords, it is a great pleasure to speak to this group of amendments. As it is the first time I have spoken at this stage of the Bill’s proceedings, I declare my interest as a trustee and founder of the mental health charity the Loughborough Wellbeing Centre, which is relevant to this group. If it is lawyers’ confession time, then I am also going to confess to being a non-practising solicitor. But I can assure those Members of the House who are not lawyers that they do not need to be lawyers or ex-lawyers to understand the very simple proposition at the heart of this group of amendments.

Amendments 34 and 35 are in my name, along with those of the noble Baroness, Lady Parminter, the right reverend Prelate the Bishop of Gloucester and the noble Lord, Lord Griffiths of Burry Port. I am very grateful to them for their support for these amendments, which are also supported by the Football Association, Kick It Out, Beat, YoungMinds, the Royal College of Psychiatrists, the British Psychological Society, Mind, the Mental Health Network, the NHS Confederation, Rethink Mental Illness and Mental Health UK. I thank particularly the Mental Health Foundation for its support with making the points that we will cover in this group.

As we have already heard, and rightly, it is difficult with a Bill of this complexity to debate just one topic in a particular group. Although I have not spoken, it has been a great privilege to listen to your Lordships on earlier groups. We have already talked this afternoon and previously about the Government’s triple-shield approach and the replacement of that for the “legal but harmful” provisions that were taken out of the Bill. We have heard that the triple shield consists of the removal of illegal content, the takedown of material in breach of own terms of service—we have just been talking about that—and the provision to adults of greater choice over the content that they see online using these platforms. What we are talking about in this group of amendments is that third leg—I had put “limb” but have changed it because of what my noble friend Lady Fraser said—of the triple-shield categories, so that user empowerment tools should be on by default.

The change suggested by this proposal would require users on these platforms to flip a switch and choose whether to opt in to some of the most dangerous content available online, rather than receiving it by default. This adopts the Government’s existing approach of giving users choice over what they see but ensures that the default is that they will not be served this kind of material unless they actively choose to see it. The new offence on encouragement to serious self-harm, which the Government have committed to introducing, might form part of the solution here. But we cannot criminalise all the legal content that treads the line between glorification and outright encouragement, and no similar power is proposed to address eating disorder content. I know that others will talk about that, and I pay tribute to the work of Vicky Ford MP in relation to eating disorders; she has been brave enough to share her own experiences of those disorders.

During the Bill’s journey through Parliament, we have heard how vulnerable users often internalise the harmful and hateful content that they see online, which in turn can lead to users deliberately seeking out harmful content in an attempt to normalise self-destructive thoughts and behaviours. We have heard how Molly Russell, for example, viewed tweets which normalised her thoughts on self-harm and suicide; we have also heard how people with eating disorders often get what is called “inspiration” on platforms such as Tumblr, Instagram and TikTok.

We know from various studies that viewing this content has a negative effect on people’s mental well-being. A study carried out by the University of Oxford found that viewing images of self-harm often encouraged individuals to start self-harming, and concluded:

“Young people who self-harm are likely to use the internet in ways that increases their risk”.


Research by the Samaritans provided similar results, with 77% of respondents answering that they sometimes or often self-harmed in the same or similar ways after viewing self-harm imagery.

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Lord Parkinson of Whitley Bay Portrait Lord Parkinson of Whitley Bay (Con)
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We will discuss this when it comes to the definition of content in the Bill, which covers features. I was struck by the speech by the right reverend Prelate about the difference between what people encounter online, and the analogy used by the noble Baroness, Lady Fox, about a bookshop. Social media is of a different scale and has different features which make that analogy not a clean or easy one. We will debate in other groups the accumulated threat of features such as algorithms, if the noble Baroness, Lady Kidron, will allow me to go into greater detail then, but I certainly take the points made by both the right reverend Prelate and the noble Baroness, Lady Fox, in their contributions.

Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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My Lords, I thank my noble friend very much indeed, and thank all noble Lords who have taken part. As the noble Lord, Lord Knight, said, this has been an important debate—they are all important, of course—but I think this has really got to the heart of parts of the Bill, parts of why it has been proposed in the first place, and some choices the Government made in their drafting and the changes they have made to the Bill. The right reverend Prelate reminded us, as Bishops always do, of the bigger picture, and he was quite right to do so. There is no equality of arms, as he put it, between most of us as internet users and these enormous companies that are changing, and have changed, our society. My noble friend was right—and I was going to pick up on it too—that the bookshop example given by the noble Baroness, Lady Fox, is, I am afraid, totally misguided. I love bookshops; the point is that I can choose to walk into one or not. If I do not walk into a bookshop, I do not see the books promoting some of the content we have discussed today. If they spill out on to the street where I trip over them, I cannot ignore them. This would be even harder if I were a vulnerable person, as we are going to discuss.

Noble Lords said that this is not a debate about content or freedom of expression, but that it is about features; I think that is right. However, it is a debate about choice, as the noble Lord, Lord Clement-Jones, said. I am grateful to each of those noble Lords who supported my amendments; we have had a good debate on both sets of amendments, which are similar. But as the noble Lord, Lord Griffiths, said, some of the content we are discussing, particularly in subsection (10), relating to suicide, pro-self-harm and pro-anorexia content, has literal life or death repercussions. To those noble Lords, and those outside this House, who seem to think we should not worry and should allow a total free-for-all, I say that we are doing so, in that the Government, in choosing not to adopt such amendments, are making an active choice. I am afraid the Government are condoning the serving up of insidious, deliberately harmful and deliberately dangerous content to our society, to younger people and vulnerable adults. The Minister and the Government would be better off if they said, “That is the choice that we have made”. I find it a really troubling choice because, as many noble Lords will know, I was involved in this Bill a number of years ago—there has been a certain turnover of Culture Secretaries in the last couple of years, and I was one of them. I find the Government’s choice troubling, but it has been made. As the noble Lord, Lord Knight, said, we are treating children differently from how we are treating adults. As drafted, there is a cliff edge at the age of 18. As a society, we should say that there are vulnerabilities among adults, as we do in many walks of life; and exactly as the noble Baroness, Lady Parminter, so powerfully said, there are times when we as a House, as a Parliament, as a society and as a state, should say we want to protect people. There is an offer here in both sets of amendments—I am not precious about which ones we choose—to have that protection.

I will of course withdraw the amendment today, because that is the convention of the House, but I ask my noble friend to reflect on the strength of feeling expressed by the House on this today; I think the Whip on the Bench will report as well. I am certain we will return to this on Report, probably with a unified set of amendments. In the algorithmic debate we will return to, the Government will have to explain, in words of one syllable, to those outside this House who worry about the vulnerable they work with or look after, about the choice that the Government have made in not offering protections when they could have done, in relation to these enormously powerful platforms and the insidious content they serve up repeatedly.

Online Safety Bill

Baroness Morgan of Cotes Excerpts
Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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My Lords, I draw attention to my interests as a trustee of the Loughborough Wellbeing Centre, director of Santander and the Financial Services Compensation Scheme, chair of the Association of British Insurers and board member at Grayling. In fact, I could draw attention to all my interests, because what we are debating today, with online search engines and online platforms, are organisations that reach into every corner of our lives now. I want to thank current Ministers for getting us to this stage. We have heard that this is long overdue regulation. I plead guilty to being one of the “cavalcade” of previous Secretaries of State mentioned by the noble Lord, Lord McNally, but I am pleased that I have played my part in keeping this Bill on the road.

When we have passed this legislation, the UK will be world leading. That needs to be recognised, but it also means that this legislation is new and not easy, as we have heard. Polling from More in Common has said that in a list of six comparative European countries, the British are most likely to say that the Government are not doing enough to regulate social media platforms. In the brief time available, I want to set out some key themes and amendments which I hope to raise in Committee.

I welcome the criminal offences relating to violence against women and girls added to the Bill, but the whole environment of these platforms, where such online violence has become normalised and misogyny allowed to flourish unchecked, needs to change. I am afraid that adding selected offences is insufficient, and I will be calling for a specific code of practice, to be drafted by Ofcom, that the platforms and search engines will need to follow to show that they are taking the proliferation of violence against women and girls seriously.

We will hear today many arguments about freedom of speech and expression, but what about the right to access and participation online without being abused and harassed? Online violence against women and girls curtails women’s freedom of expression. The advice to avoid social media—which I myself, as a Member of Parliament, received from the authorities and the police—respects no one’s freedoms. As we have heard, women and girls are 27 times more likely to experience harassment online.

We have also heard from Luke Pollard in the other place a mention of incels. While this is a complicated topic, unfortunately what is true is that data from the Center for Countering Digital Hate has found that visits to incel websites are only increasing every day, and the content on them is getting more extreme. Many small platforms hosting incels set their own terms and conditions, allowing for violent and misogynistic discussions. How the Bill tackles those issues will be of great importance and a subject of discussion in this House.

I was disappointed that the legal but harmful restrictions were dropped, but I understand why Ministers chose to do so. However, I agree that, as we have already heard, the user empowerment toggle should be set to “on” by default. Just because a user decides not to see abusive and harmful content does not mean that it is not there, either influencing others or, where it is unfortunately necessary, for the user to see so that they can provide evidence to the authorities, including the police. I include my own experience of having seen that abuse, gathering it and then sending it to the authorities. If we have the toggle set to “off”, in relation to violence against women and girls the onus will yet again be on women to protect themselves, rather than the abuser being compelled to cease their abuse. Related themes to explore in Committee will be the minimum standards needed for risk assessments, as well as minimum standards for platforms’ terms and conditions; the publication of risk assessments to create a culture of transparency on the part of service providers; and further detail on how the information gathered by Ofcom under Clause 68 is to be used.

We will hear discussion—we already have—about the welcome creation of the offence of sending communication which encourages serious self-harm. However, as we have heard, Samaritans has pointed out that all such content needs to be regulated across all platforms for all users. Turning 18 does not stop young people being vulnerable to suicide or self-harm content. I also support the calls by Vicky Ford and others to specifically include eating disorders within the self-harm clause.

It was my pleasure last year to chair this House’s special committee on the Fraud Act 2006 and digital fraud. Time is short, but there will be more to say on the issues of fraud, as well as independent researchers’ access to information. My noble friend the Minister has mentioned senior manager liability. We will wait to see what the clause introduced says, but it needs to be sufficiently tough to change the culture.

I will absolutely support the amendment proposed by the noble Baroness, Lady Kidron, and that proposed by my noble friend Lord Bethell, on age verification for online pornography.

I was recently at an event in this building with tech companies, including a major search engine, who complained that, via the Bill, the Government are experimenting on them. I put it to them then, and I say now, that these companies have experimented on us, particularly our children and vulnerable adults, for years without facing the consequences of the illegal and harmful material across their platforms and search engines. The Bill is long overdue. I look forward to the debates and amendments.

Suicide: Online Products

Baroness Morgan of Cotes Excerpts
Monday 27th June 2022

(1 year, 10 months ago)

Lords Chamber
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Asked by
Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes
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To ask Her Majesty’s Government what plans they have to address online retailers’ algorithmic recommendations for products that can be used for the purposes of suicide.

Lord Parkinson of Whitley Bay Portrait The Parliamentary Under-Secretary of State, Department for Digital, Culture, Media and Sport (Lord Parkinson of Whitley Bay) (Con)
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Her Majesty’s Government recognise the gravity of this issue and are investing in suicide prevention through the NHS long-term plan. The Advertising Standards Authority already regulates adverts containing references to suicide. The Government are considering how to tackle illegal and legal consumer harms associated with the contents, targeting and placement of online advertising through the online advertising programme. The consultation closed on 8 June and will help us determine how to tackle such harms.

Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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As my noble friend knows, I am a great supporter of the forthcoming Online Safety Bill but, as we have discussed, it will not regulate all harmful content online. When a particular well-known suicide manual is searched for on Amazon, the site’s algorithmic recommendations then specifically suggest material that can be used, or easily assembled, into a device intended to take one’s own life. If this is not to be regulated as harmful content under the Online Safety Bill, how can this sort of harm be regulated? It is broader than just advertising. Has my noble friend discussed this with Ministers in the Department of Health and Social Care?

Telecommunications (Security) Bill

Baroness Morgan of Cotes Excerpts
Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con)
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My Lords, it is a pleasure to speak in this debate. In the time available, I want to welcome the Bill, which, as we have already heard, delivers on promised made by the Government and Ministers in 2019 and 2020: that a comprehensive telecoms security framework would be put in place. As my noble friend the Minister said, this is a comprehensive security framework that will provide an opportunity to look beyond just one company or one country of concern. As we have heard from previous speakers, over the years there will of course be more threats and more areas and companies of concern that will arise.

I agree with the noble and gallant Lord, Lord Stirrup, that of course this is a first step. As we know, with security threats and with emerging technology, over the years a more comprehensive response will be needed, but I think the Government are to be congratulated that the midst of the disruption over the last 15 months, this telecoms security framework Bill has been brought forward as was promised. The other side to this, as we have already heard, is noble Lords’ desire to hear about the pace and rollout of the diversification strategy. My noble friend the Minister will, I hope, be taking this from the House and be able to address it in her comments.

As noble Lords will be aware, the use of 5G technologies, the importance of 5G to the delivery of the internet of things, the use of artificial intelligence and other technologies, are only going to grow. Just this morning, I was part of this House’s Covid-19 Committee listening to evidence about the increase, as we have seen, of course, of people working from home over the last year, running their businesses from home and, as some of us have seen more closely than others, home schooling—which we all hope there will be no need for again in future. Without secure, reliable and resilient broadband internet and 5G connectivity, we will put ourselves at a disadvantage as a country.

The need for that resilience—as well as having secure networks—means that if we are asking companies to take out the technology from a particular other supplier, or to not use technology from particular countries in future, for extremely understandable, wise and prescient security reasons, we will need to make sure that we build up a secure, long-lasting and sustainable supply chain strategy in this country. This may not relate only to domestic companies; we have allies around the world and will want to be able to work with other companies and countries around the world to make sure we have that diversity of the supply chain. The lack of diversity has been referred to as a market failure, and I think that was correct. The Government have now very much got on top of this and got ahead of this. I hope the Minister will, as the Bill goes through this House—I will have great pleasure in supporting it as it does—and in future, be able to keep the House updated about the delivery of that diversification of the supply chain, as was announced by my right honourable friend the Secretary of State in November last year. I wish the Bill every success as it proceeds.

Telecommunications Infrastructure (Leasehold Property) Bill

Baroness Morgan of Cotes Excerpts
Baroness Falkner of Margravine Portrait Baroness Falkner of Margravine (CB) [V]
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My Lords, last night at 8 pm, I lit my candle to commemorate Holocaust Memorial Day. Yesterday, Jewish leaders asked us to include later, less egregious events that have been committed against other groups—notably, and most recently, Chinese Uighurs. China is a superpower and we are a mid-sized state, but if the measure of a people is its moral standing, the United Kingdom has stood tall in the past and should continue to do so.

I note that the noble Lord, Lord Alton, is evaluating whether to press this amendment. I say to the House only that the amendment is modest. It seeks to prevent companies using UK telecommunications infrastructure to facilitate human rights abuses. The consumers of that infrastructure would not want infrastructure delivered to them on the back of human rights abuses. It would also give investors a steer, because they would know that the law is clearly set out, and they could make their choices accordingly. There is little that I would add, other than to say that the people of this country rightly hold their leaders to high standards, and this House should uphold those expectations.

Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con) [V]
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My Lords, I am pleased to speak at the Third Reading of this Bill. Like other noble Lords, I do not wish to detain the House for long, because it has taken some time to get to this stage.

I want to speak to Amendment 1, but it is worth reminding noble Lords that this Bill is, of course, intended to help the 10 million people in this country living in flats and apartments have the right to ask their landlord to help them get better broadband connectivity. This is a Bill to stop landlords failing to engage with telecoms operators. If we have learned nothing else in the past 10 months, although I am sure that we have learned plenty, broadband and better connectivity overall is now absolutely essential for people to be able to go about their daily lives in this country. As we have been hearing in the Covid-19 Select Committee of this House, the need for strong and reliable digital infrastructure will continue even after the pandemic has receded.

We have heard a very powerful speech by the noble Lord, Lord Alton. I remember him asking me the question this time last year. I will just say this to him: as he set out in his powerful speech, since the Bill was first debated last summer, events have indeed moved on. Although, as the Minister set out in her letter to all noble Lords, the amendment is not in scope, I am pleased to note that he and other noble Lords have recognised that the Minister has worked very hard to see if a way could be found to bring forward an amendment to the Bill that was in scope. I hope that the noble Lord, Lord Alton, will accept that the motivation behind his amendment and the passion and knowledge with which he speaks have been recognised and widely accepted, and are already influencing policy. He rightly pointed to the recent statement made by the Foreign Secretary as well as, of course, to the Telecommunications (Security) Bill which is being considered in the other place and will reach us.

I want also to pay tribute to the 5G Supply Chain Diversification Strategy which was published last month. When I was the Secretary of State with responsibility for digital, we made the decision last year about who would be able to work to roll out better connectivity. It was absolutely clear that we must not find ourselves in the situation again of being overly reliant on one supplier; we need to have more suppliers in the chain. I think that the new US Administration will help us through working together to achieve that.

The noble Lord, with his amendment, has compelled the Government to act. He has outlined the fact that there will be another opportunity, next week in the Trade Bill, for the House to consider the very important matters that he and other noble Lords have raised. For the reason that our fellow citizens need better connectivity, and that those who live in flats or apartments must be able to ask their landlords to engage in connectivity issues, this Bill is much needed now on the statute book.

Grassroots Sporting Fixtures and Facilities

Baroness Morgan of Cotes Excerpts
Monday 11th January 2021

(3 years, 4 months ago)

Lords Chamber
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Asked by
Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes
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To ask Her Majesty’s Government what steps they are taking to permit (1) the resumption of grassroots sporting fixtures, and (2) the re-opening of sports facilities.

Baroness Barran Portrait The Parliamentary Under-Secretary of State, Department for Digital, Culture, Media and Sport (Baroness Barran) (Con)
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My Lords, sports and physical activity are vital for our physical and mental health, and important weapons in our fight against coronavirus. However, we have now had to take decisive action to enter a national lockdown, to save lives and to protect the NHS. We will make the return of grassroots sports and the reopening of facilities an immediate priority as soon as it is safe to do so.

Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con) [V]
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I thank my noble friend for her Answer; we understand the public health crisis that is upon us. Research for Sport England demonstrates the many positives of community sport and a more active lifestyle. As my noble friend said, we need people to be able to build resilience to Covid, and to tackle longer-term challenges relating to obesity and mental health. Sport and an active lifestyle do that. Can the Minister say when, in England, sports such as golf and tennis, which enable social distancing, as well as outdoor activities for children under 12 —still allowed in Scotland—will be prioritised for reopening?

Baroness Barran Portrait Baroness Barran (Con)
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As my noble friend knows, I cannot give her an exact date on which those sports will reopen, but in recognition of the importance of physical activity, outdoor exercise within households, or with one other person from another household or your support bubble, is still permitted once a day in your local area. That obviously includes things such as walking, running, swimming and cycling.

Online Harms Consultation

Baroness Morgan of Cotes Excerpts
Wednesday 16th December 2020

(3 years, 4 months ago)

Lords Chamber
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Baroness Barran Portrait Baroness Barran (Con)
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In response to the noble Viscount’s second point, I will definitely take back to the department his suggestion about the retention of illegal content. He made a valid point about the duty of care, but companies will need to set out in their terms and conditions what the categories of content are and what acceptable behaviour is on their site. The regulator will expect them to take action against just the sort of people to whom the noble Viscount refers.

Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con) [V]
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My Lords, it was very welcome to see the Government’s response published yesterday, and I offer my congratulations to my noble friend and her fellow Ministers for doing so when so much else is going on. The misinformation about the Covid vaccine demonstrates just why these proposals need to be put into law as soon as possible. How soon will the Bill be ready to be published? Will we see it early in the new year? Will the draft secondary legislation be published alongside the draft Bill, and how long will both Houses and the public have for pre-legislative scrutiny?

Baroness Barran Portrait Baroness Barran (Con)
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The legislation will be ready next year. We will make final decisions on legislative timings nearer the time, but I think that my noble friend will have heard that the Secretary of State is minded to carry out pre-legislative scrutiny. I appreciate that some time has been taken on this. As my noble friend knows, we have taken a deliberately consultative approach on the Bill but are now working at pace to implement it.

Telecommunications Infrastructure (Leasehold Property) Bill

Baroness Morgan of Cotes Excerpts
Finally, I note that when the law we have referred to, which threatens to abrogate the fundamental human rights of Hong Kong, was submitted to the National People’s Congress on 28 May this year, it was agreed by a vote of 2,878 to one. That tells us all we need to know about the safeguards for the rule of law and improvements in human rights in China. It should make us extremely alarmed.
Baroness Morgan of Cotes Portrait Baroness Morgan of Cotes (Con) [V]
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My Lords, I thank your Lordships for the opportunity to speak in this important part of the debate. I agree with much of what the previous four speakers have said with great power and conviction, although I reach a different conclusion from theirs on this amendment.

This House and the other House are signalling to the Government that both this issue and broader ones—such as the UK’s relationship with China in the light of recent events, security considerations, telecoms considerations and the involvement of Chinese companies in the UK—need serious review by the Government. I would argue that that review is best led in a calm and sober way by the Foreign Office and senior Ministers, with them not necessarily spending too much time on it. It is impossible to do that important review justice in the context of this Bill; I hope to set out why that is the case in the few moments that are available to me.

In Committee, I said that the noble Lord, Lord Alton, raised an important issue. He has spoken about setting a human rights threshold; he is right to do so and to remind us that, in terms of our international relationships—including investment by foreign companies in the UK’s infrastructure—it is right to think about sustainable investment, as the noble Lord, Lord Adonis, just talked about, and that that has to include human rights considerations.

The noble Lord, Lord Alton, is also right to talk about transparent supply chains. There is no reason why the digital supply chain or the telecoms supply chain, which we are talking about today, should be different from other supply chains. That means that they should be considered as a whole, rather than sector by sector. The UK has led the way on modern slavery, particularly under the previous Prime Minister. Many people in both Houses, including the noble Lord, Lord Alton, have quite rightly campaigned on it for many years. Again, the UK should consider this area soberly and as a whole.

The noble Baroness, Lady Falkner, talked about data capture and mentioned one particular company, which I will come back to. There is a lot of concern about the data that is captured from everybody’s mobile infrastructure, computers and networks by big tech companies. Again, that is another area of debate that it would serve us all well to consider as a whole.

This is a particularly short and focused Bill. The noble Lord, Lord Alton, and others rightly anticipated the arguments that would be made about why this is neither the right time nor the right place for this amendment. Just because that has been anticipated does not mean that the arguments that I suspect the Minister will put in her response are not the correct ones. The Bill is about helping around 10 million people living in flats and apartments to have the right to ask their landlords to help them get better internet connectivity. In recent weeks, we have seen just how important better connectivity is and how things will continue like that. More people will work from home and more young people will probably end up doing more online schooling from home in the years to come. Obviously, we do not know for how long Virtual Proceedings or remote voting will continue in this House, but we need resilient and stable broadband connectivity to be able to participate. Those 10 million people are entitled to ask for that to be applied to them too.

The Bill was originally drafted to remove a specific barrier: that of landlords not engaging with telecoms operators. Other pieces of legislation will remove other specific barriers as well. The amendment talks about operators but, as noble Lords have talked about, the concerns that are outlined stem from one particular company and one particular country, neither of which is a telecoms operator. What is happening is that operators in the UK are seeking to use some Huawei equipment for 4G and 5G capability.

As the noble Lord, Lord Alton, said, the phrase “human rights” is extremely broad. Anybody who has ever dealt with the local planning process will know that, at some point, somebody comes along and says, “I’m going to object to this on the grounds of my human rights.” That is a very different set of human rights considerations from the human rights that, as noble Lords have set out, are being abused and where what is happening in China is seriously concerning.

As I said, this broad and important debate needs to happen but I would argue that making this amendment to the Bill will stop those who want to rely on better connectivity being able to do so. The noble Baroness, Lady Falkner, asked why those people could not perhaps have a short delay while other companies were found. The noble Lord, Lord Adonis, rightly pointed to other suppliers that may be able to replace Huawei in the buying of equipment. From looking at this very closely when I was the Digital Secretary, I can tell noble Lords that, while there is the possibility of other companies wanting to enter this market, none is yet in a position to do so. The Government have rightly committed to working with other suppliers to make sure that we are not in this position again in future, but it will take some time.

On delays, the amendment talks about these restrictions not coming in until 2023. So, some scope for delay was already built in and we are apparently saying that it is okay for operators to work with the companies under concern until 2023, but that cannot be right if the concerns outlined by noble Lords are absolutely valid and urgent, as they have suggested.

As I say, this debate is obviously about one company and one country. The concerns are all perfectly valid but they would be better placed in a broader debate. To those who have talked about our dependency on Huawei growing, I say this: that is absolutely not what the UK Government have committed to. The Government have made it very clear that dependency on Huawei is to be reduced. I absolutely understand this and think that we should push the Government to make sure that that commitment is followed up on; we should also see what the glide path down to zero involvement by Huawei is and how quickly that is going to be achieved.

As I say, our relationship with China needs a proper broader debate; this is a short and focused Bill that does not need any more barriers put in its way, when it is designed to remove a barrier in order to enable millions more people to have a chance to have better, faster broadband. I hope that discussions can continue between the proposers of the amendment and the Government. There may well be an opportunity to revisit this amendment, and certainly the broader debate, in future. However, if this amendment is put to a vote tonight, I will not support it.