North East Ambulance Service

Baroness Masham of Ilton Excerpts
Monday 23rd May 2022

(2 years, 6 months ago)

Lords Chamber
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Baroness Masham of Ilton Portrait Baroness Masham of Ilton (CB)
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My Lords, will the Government do their best to stop cover-ups, which there have been over this matter, so that this does not happen in future?

Lord Kamall Portrait Lord Kamall (Con)
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Absolutely. It is really important that we have a duty of candour and that people can be open. We saw this during the passage of the Health and Care Act, with HSSIB. Although there might be an initial reaction to find the culprit, or whatever the issue is, it is really important that we learn from mistakes made. It is a difficult balance, but we have to make sure that we have an open environment and culture so that people feel safe to come forward and explain what happened, and to make sure that these services learn from what went wrong. We have been absolutely clear that there is a cultural issue that has to be addressed, but also that NDAs have no place in the NHS.