Health and Social Care

Debate between Baroness Manzoor and Baroness Evans of Bowes Park

Thursday 9th September 2021 Lords Chamber

[Baroness Evans of Bowes Park (Con)]

Obviously the noble Lord will know that the vast majority of the workforce is employed privately. Local authorities, as part of the fair rate for social care, will be working with that sector to help improve conditions and pay rates as part of the overall involvement further in the system.

[Baroness Manzoor (Con)]

My Lords, I very much welcome this announcement. It is a very pragmatic way forward in the circumstances we find ourselves in, particularly when one looks at the past 18 months. Health inequalities have increased significantly and this will go some way to addressing that. However, it is imperative that one looks at the relationship between acute care and social care. Could my noble friend assure me that this will be looked at immediately, with a view to these budget allocations being ring-fenced accordingly?

[Baroness Evans of Bowes Park (Con)]

I thank my noble friend. As she will well know, the Health and Care Bill, which will come to your Lordships’ House shortly, lays the groundwork for that. We are certainly doing much more work on integration. As I said, a White Paper will be published this year. We will be looking at creating the right incentives for integration and prevention, as well as working with the NHS—both hospitals and primary care—social care providers and other partners to ensure that they are working to deliver effective care in people’s homes and communities.

Independent Complaints and Grievance Policy

Debate between Baroness Manzoor and Baroness Evans of Bowes Park

Thursday 21st December 2017 Lords Chamber

[Baroness Evans of Bowes Park]

Confidentiality is one of the key things we have been concerned about. Getting better processes and structures in place to make sure that when people have complaints they are treated confidentially—both the victim and the person being accused—has been at the centre of what we are thinking about. We want to make sure that this works for both parties to reach a good outcome.

On the new behaviour code, the noble Baroness is right about sanctions. That is why in the Statement I talked about whether we need to look at the functions of the parliamentary commissioner. Obviously that would need changes to the code, and they would be brought forward to the House. If it was decided that the ultimate sanction was needed, as the noble Baroness suggests, we would need to change our code of conduct et cetera to achieve that, but that would be for this House as well as the other place to decide.

[Baroness Manzoor (Con)]

My Lords, I, too, very much welcome the Statement and I am grateful for it. Does my noble friend agree that we must ensure that all complaints are dealt with speedily and that the turnaround time for any arbitration is quick, because justice delayed is justice denied? One of the problems I found as Legal Services Ombudsman was that complaints took far too long to deal with and redress needed to come a lot quicker.

[Baroness Evans of Bowes Park]

I thank my noble friend, and I entirely agree with her. That is something that has come through quite clearly in the evidence. We need to deal with these things absolutely fairly but speedily so that all parties can see that the end is in sight.

Brexit: Nursing Staff

Debate between Baroness Manzoor and Baroness Evans of Bowes Park

Tuesday 27th June 2017 Lords Chamber

[Baroness Manzoor (Con)]

My Lords—

[The Lord Privy Seal (Baroness Evans of Bowes Park) (Con)]

My Lords, it is the turn of the Conservative Benches.

[Baroness Manzoor]

My Lords, it is a fallacy to continue repeatedly to suggest that EU nurses and doctors are not welcome in this country. Quite frankly, I am fed up with it. I worked in the NHS for over 25 years, and this is damaging staff morale because people are almost being targeted to feel that way. EU nurses and doctors do tremendous good work, and they are respected, welcomed and valued, as are other nurses and doctors from across the world. We have a great opportunity to celebrate this. Does the Minister agree?

Welfare Reform and Work Bill

Debate between Baroness Manzoor and Baroness Evans of Bowes Park

Wednesday 9th December 2015 Lords Chamber

[Baroness Evans of Bowes Park]

I thank the noble Baroness for that comment. I will reflect on what she said and if there is any further information I can provide, I will do so.

Amendment 56, tabled by the noble Baronesses, Lady Grey-Thompson and Lady Meacher, proposes to unnecessarily prescribe the contents of the claimant commitment in the Welfare Reform Act. Work coaches are bound by public law duties to take into account all relevant matters when deciding on the specific requirements a claimant must meet. This will include any relevant points or objections raised by the claimant. They are also bound by the Equality Act 2010 to make adjustments to ensure that those with a disability are not placed at a disadvantage. The claimant commitment will record the requirements that have been identified through discussion to be reasonable in individuals’ circumstances. We support the principle that the requirements contained in the claimant commitment should reflect reasonable adjustments. Indeed, this is what work coaches are asked to do now. But reasonable adjustments are made and requirements are tailored for a broad range of circumstances, not just for matters relating to a disability.

Amendment 56A, tabled by the noble Lord, Lord Kirkwood, seeks to delay implementation until the free childcare offer is available to all those to whom this clause applies. As I have already said, the 30 hours’ free childcare is just one element of an extensive menu of government support. This clause applies to parents in England, Wales and Scotland, who have their own free childcare offer, and therefore we should not tie the implementation of the England-only offer to this clause.

Amendment 62A, tabled by the noble Baroness, Lady Manzoor, seeks to put into statute a review of the impact of the changes to conditionality for parents. We believe that this amendment is unnecessary as we keep the operation of the conditionality and sanctions framework under constant review. I will not go further than that because we will be coming to a further amendment on sanctions next week so I will be able to give more information then.

[Baroness Manzoor]

This is really important. Hearing the Minister speak, it sounds terribly complex. I thought that with universal credit we were moving towards things being much simpler. But anyone outside listening today, such as mothers with children who are two or three years old, will be thinking, “My gosh, what on earth am I going to have to go through just to prove that I cannot get a job because of my responsibilities to my children?”. But the review mechanism is very important. It comes back to this evidence-based decision-making. I hear what the Minister says about coming back to this but we are talking about it now in relation to this amendment so I would like a response just so that I understand it.

[Baroness Evans of Bowes Park]

It is not that it is becoming more complex; it is becoming more individualised, which also means that it will be more responsive to individuals’ circumstances. It is not that complexity is increasing. It is actually that individuality and responsiveness to individuals’ circumstances are increasing.

All these amendments move us away from the key universal credit principle that we treat people as individuals and tailor their requirements based on their personal circumstances. They also take no account of the existing safeguards within the Welfare Reform Act 2012 and the Universal Credit Regulations 2013. We firmly believe that we need to be doing more rather than less to encourage and support all parents with young children to prepare for and look for work, ultimately improving their children’s life chances.

--- Later in debate ---

[Baroness Evans of Bowes Park]

I am sorry, but I will have to get back to the noble Baroness. I urge noble Lords—and noble Baronesses—to withdraw or not press their amendments.

[Baroness Manzoor]

I thank the Minister for her comprehensive response. I also thank all noble Lords who have taken part in this debate. One thing I have heard very loud and clear is that not one of us can accept in totality what the noble Baroness is saying. I did not get that impression. We are certainly looking for some understanding and for the Minister to go back and think about some of the issues that have been raised because they are vital for mothers. They are particularly so for women, as I said, because it is mostly women who are carers. Having sat through the debates on day one of the Committee and today, I increasingly think the Bill will have a disproportionate effect on women. I think it was the noble Baroness, Lady Hollis, who said that we really did not have an impact on gender inequalities and the gender impact of the Bill. For me, that is increasingly a worry.

Knowing of so many young women who have young children, and having heard from so many who are single, there are people who are genuinely and seriously worried about what will happen without that support mechanism—and the sanctions are really aiding that fear. The Minister spoke passionately about it being unlikely that these sanctions would apply, but I genuinely cannot understand why they are then even there. I keep going back to the issue of hope and inspiring people who really want support. In fact, the Government seem to be using every opportunity not to support and care in the way that they say they will, because the actions are not delivering that. Despite all that, I thank everyone who has taken part in this debate and beg leave to withdraw the amendment.

Higher Education: Part-Time Students

Debate between Baroness Manzoor and Baroness Evans of Bowes Park

Wednesday 11th November 2015 Lords Chamber

[Baroness Evans of Bowes Park]

I am afraid that I do not have those exact figures to hand, but I am happy to write to the noble Lord.

[Baroness Manzoor (LD)]

Will the Minister join me in congratulating the record number of ethnic-minority students going into higher education, particularly from the Afro-Caribbean community? This was highlighted in the IFS report yesterday.