Online Abuse: Protection for Children

Baroness Manzoor Excerpts

Wednesday 11th June 2025 Lords Chamber

[Baroness Jones of Whitchurch (Lab)]

In this case, Ofcom can do only what legislators ask it to do or provide for it to do. It is limited in that. As noble Lords will know, Ofcom has a clear remit to implement the Online Safety Act. I know that we have discussed this several times before, but I think that as we roll out the illegal codes and the children’s safety code, they will make a profound difference to what children can see. I am confident that Ofcom has the resources and wherewithal to make that step change, which we all know is necessary.

[Baroness Manzoor (Con)]

My Lords, I declare an interest in that I am an ex-trustee of the NSPCC. One of the answers that the Minister gave regarded algorithms. What experience and expertise does Ofcom have to ensure that those algorithms capture the vast majority of harm that is put on the internet and on social media, because who develops the algorithms holds the key to this?

[Baroness Jones of Whitchurch (Lab)]

My Lords, the noble Baroness is absolutely right. Algorithms are a real challenge, and we know some of the damage that can be done by them if they do not operate effectively. When Ofcom published its child safety codes on 24 April, it set out 40 measures that companies are expected to take to comply with the child safety duties. Measures include age-assurance technology, changing algorithms to filter out harmful content and adopting mechanisms so that parents and children can easily report harmful content. It is part of the children’s code to address algorithms. Over time, Ofcom will be able to report on how successful it has been in expecting that of platforms.

Horizon: Compensation and Convictions

Baroness Manzoor Excerpts

Wednesday 10th January 2024 Lords Chamber

[Baroness Manzoor (Con)]

My Lords, I will ask the Minister a follow-up question to the question from the noble Lord, Lord Fox. What happened to the sub-postmasters and how long it has taken to deal with these issues is, of course, absolutely outrageous, but there are other scandals that we know about as well, such as infected blood, Hillsborough, Windrush and Grenfell. These too involve people who have been badly affected by what has happened to them and they have caused significant harm and distress to those individuals and also to their families. Can the Minister say what the Government are doing to ensure that, once we know a scandal has happened, we deal with it quickly and in a very timely fashion so that it does not take almost a generation?

[Lord Offord of Garvel (Con)]

I thank my noble friend for that question. We must recognise the common interest of people impacted by the Horizon scandal and those affected by, for example, the infected blood scandal and Hillsborough and other tragedies. It is important to recognise that each of those circumstances was different and unique and unprecedented; each case is a personal tragedy.

In the infected blood case, the Government have already made interim support payments of £100,000 to individuals and bereaved partners, and the cost of that will be £400 million in terms of interim compensation. That compares with a likely figure of £1 billion for the Horizon postal scandal. I cannot speak with any great authority on the wider picture, but it must surely be the case that, as the Government look at this case, there will need to be a wider conversation and look at the broader picture on all these issues.