Pensioners and Winter Fuel Payments

Debate between Baroness Hoey and Jackie Doyle-Price

Tuesday 22nd November 2011 Commons Chamber

[Jackie Doyle-Price]

My hon. Friend makes a constructive point, which goes to the heart of the point that the Minister made earlier about the lack of take-up, particularly of means-tested benefits. That happens for a host of reasons, including that they are too difficult to take up, that people are too proud, and the lack of awareness among pensioners about the support that they can get to improve the quality of their housing. That is because many of the schemes are nationally designed and rolled out, and the information is not readily available. We can do a lot to push people in the right direction so that they can find help, such as through the project that my hon. Friend mentioned. All Members can play a constructive, championing role, because we are all community leaders. We need to pay our part in pointing pensioners towards the sources of help that they can access to tackle this growing problem.

[Kate Hoey]

The hon. Lady is right that we all have a responsibility to make people aware of such things. However, if she were an 89-year-old lady living on her own on a tiny pension, would she really think it her priority to have the huge disruption of someone doing all that work in her house? What she would actually want would be the money that she had last year, so that she could increase her use of electricity over the coming winter.