Digital Markets, Competition and Consumers Bill

Baroness Hayman Excerpts

2nd reading
Tuesday 5th December 2023 Lords Chamber

[Baroness Hayman (CB)]

My Lords, I declare my interests as chair of Peers for the Planet and a director of the associated company.

The content of this Bill is not my area of expertise— I intend to contribute on a very narrow issue—and I was therefore particularly grateful for the clarity with which the Minister described the content of the Bill and for the parsing of its contents by the two Front-Bench speakers. I thought I would be making a speech perhaps at the end of a long list of speakers, when everything had been dealt with and raised, as a little coda, but I find myself speaking first from the Back Benches.

However, I can at least assure the noble Lord, Lord Fox, that I have something to add to the list of things we might need to deal with in this Bill. It is a narrow issue, to which I will speak in a moment, but I would like to raise one other thing. In the briefings that I have received since putting my name down on the list, important points were raised by a number of charities on the measures proposed around the auto-renewal of subscription contracts and the impacts they may have on the claiming of gift aid. That is an issue I hope the Minister responding to the debate might speak about.

I will focus my contribution on Part 4 of the Bill, which relates to the protection of consumer rights, and what I believe is a missed opportunity in relation to right-to-repair provisions. I am grateful for the work of organisations which have briefed on this issue, particularly the Design Council, which has a long-standing interest in this area. Strengthening our existing right-to-repair provisions and extending them in line with international norms would have multiple benefits. It would help us to shift to a more circular economy, reduce the waste from our throwaway culture and drive down emissions.

I am sure that there is no one in the Chamber who has not had some experience of planned obsolescence—where manufacturers have deliberately designed a product to limit its lifespan. For example, they have had to throw away a perfectly good kettle and buy a new one because the on/off switch has stopped working and it is not possible to replace that part, or they have had no choice but to buy a new mobile phone because the producer has stopped providing software updates even though the handset continues to work perfectly.

The apparent growth in terms of increased demand that comes with planned obsolescence is not sustainable growth. It does not add to people’s quality of life. In fact, it impoverishes consumers and wastes resources, depleting us of the critical minerals we will rely on and need more of in the future. It also creates huge problems of waste disposal.

Globally and nationally, we need to do more to protect both consumers and natural resources by extending product lifecycles. The most recent research from the UN-sponsored but industry-compiled Global E-waste Monitor showed that the UK produces 1.6 million tonnes of electronic and electrical waste each year. This is the second highest per capita amount of waste globally. The UK really needs to do better in terms of expanding our right to repair.

The measures that we have introduced to date have been very limited, focusing on manufacturers of certain larger electrical appliances being required to take very limited steps to make repairing the items easier for consumers. While the UK languishes at the bottom end of the league tables in respect of the quantities of electronic waste that we generate, other countries are racing ahead. The European Parliament just last month voted overwhelmingly in support of the consumer’s right to repair, which proposes banning built-in obsolescence. Three US states are now passing similar legislation.

The Government are aware of the problem. They said in their cross-departmental plan, Maximising Resources, Minimising Waste, that they are considering broadening the existing right to repair requirements under the 2010 ecodesign regulations and Schedule 7 to the Environment Act, to include a wider range of electrical products. Given that the Bill provides the ideal opportunity to do this and, at the same time, strengthen the existing provision to make them work better for consumers, why are there no provisions in the Bill on this area? There is widespread public support for what is proposed. A recent poll, carried out by YouGov, found that 85% of the public support expanding the UK’s right to repair regulations to cover all consumer groups.

I hope very much that the Minister might be able to meet and discuss before Committee how a right to repair could be best integrated into the legislation before us. It is an opportunity for the Government to follow through on their commitment to protect consumers and match or exceed the ambition shown elsewhere in the world. By doing so, they would kickstart a shift to a more circular economy, reduce waste and protect consumers from costly and unnecessary expenditure.