Police, Crime, Sentencing and Courts Bill

Baroness Garden of Frognal Excerpts

Lords Hansard - Part 2 & Lords Hansard - part two & Report stage
Wednesday 15th December 2021 Lords Chamber

[Lord Kennedy of Southwark (Lab Co-op)]

My Lords, I speak in support of the amendment. I thank the noble Baroness for bringing it forward. As she said, we met many years ago in her office upstairs, with representatives of the trade union USDAW to discuss these issues. We rightly pursued this point.

Many years ago, when I was about 14, I became a shop worker; I started working in a shop on the Walworth Road. It got me talking, and I have not stopped talking since. Meeting people gave me confidence. Equally, over the many years I worked there, there were often incidents when you were abused by customers. In those days, when someone paid by credit card you had to phone up if you were a bit suspicious. You had people legging it for the bus—there were all sorts of incidents. There were always issues. You would sometimes be abused by people who were seeking to do wrong: to shoplift or cause other problems. So I have first-hand experience of some of the problems that shop workers have experienced.

I was a member of USDAW. It is a fantastic trade union. It understands its members and the issues they have, and puts them forward persuasively to government and local authorities. It always did that. One of its long-running campaigns is called Freedom from Fear. You have the right to go to work, do your job, be paid for your work and not live in fear. Many shop workers have that issue; they are in fear of what will happen to them there. During the pandemic we have all seen some appalling stories of how shop workers have been treated. USDAW has been really good in standing up to that.

I pay tribute to John Hannett, the former general secretary of USDAW, to Paddy Lillis, the present general secretary, to the staff and to the many hundreds of thousands of USDAW members who have not let this issue rest. I also pay tribute to some really good employers, the supermarkets that understand the problems their staff have. The Co-op, Tesco and many others have stood up and backed the union and its members. This amendment has also been led by the work of Daniel Johnson MSP in Scotland. He got his Private Member’s Bill through last year.

What is really good about this amendment is how wide it is; it covers anybody delivering a service to the public. In some senses it is wider than my noble friend Lord Coaker’s amendment, which I think is great, and a better amendment. It is really good and we should do it.

I am really pleased. We all hear many stories about what goes on. My good friend Elaine Dean, the vice-president of the Central England Co-op, will tell you about some of the appalling incidents it has had with its members and with staff over the pandemic. I genuinely thank the Minister. She listened, understood and went back to the department and argued in support of the campaign, and we have come out with a good amendment. I thank her very much for that.

[The Deputy Speaker (Baroness Garden of Frognal) (LD)]

My Lords, I call the noble Baroness, Lady Harris of Richmond, who will speak remotely.

[Baroness Harris of Richmond (LD) [V]]

My Lords, I declare an interest in that my son works in retail. I have added my name to that of my noble friend Lord Dholakia on Amendment 114 in this group. This threshold needs removing from the Anti-social Behaviour Act, and here we have the perfect opportunity to do it.

Retailers keep UK plc going. They provide us with the goods we need to live our lives, no matter what. They are key workers, but they do not have the key support they need. It is shocking that retailers lose £770 million a year to retail crime. Between the 307,000 shops, this comes to an average of almost £2,500 per shop, per year. Noble Lords may say that this amount of money could easily be a sunk cost for our supermarkets —but not for our independent shops. Assuming an 8% margin, retailers such as those belonging to the British Independent Retailers Association would have to make sales of almost £32,000 for a small shop just to make back what they have lost to these criminals. This is while the level of retail crime is still increasing: by 19.1% between 2014 and 2018, compared with 4.96% between 2010 and 2014, before the Anti-social Behaviour, Crime and Policing Act was given Royal Assent.

As only one in 20 of all shoplifting offences are now prosecuted, it cannot be a shock that such odds are likely to give any wily criminal the feeling that their crime does not matter and that they can do what they want with little or no consequence. Is it any wonder that retailers feel that, while they are being punished, perpetrators of retail crime are not? This needs to change. Retailers need to feel that they have the Government’s support and that they are not the ones being punished when someone steals from their shop. I therefore support this amendment from my noble friend Lord Dholakia.