Government Policy: Plain English

Baroness Garden of Frognal Excerpts

Wednesday 19th December 2018 Lords Chamber

[Lord Young of Cookham]

I am grateful to my noble friend. There have been a number of discontinuities in my service as a Minister over the years. I share his alarm when one goes into the Printed Paper Office and picks up a huge tome, particularly if a Minister will have to answer a debate on it. When I was a civil servant, I was guided by Sir Ernest Gowers, whom many will remember. He wrote The Complete Plain Words and he had three principles: first, use no more words than are necessary; secondly, use words that are familiar; and, thirdly, avoid vague and abstract words and use words that are precise and concrete. I commend Sir Ernest Gowers to all Ministers and all civil servants when they produce White Papers, and I heartily endorse the exhortation from my noble friend.

[Baroness Garden of Frognal (LD)]

My Lords, I congratulate the noble Lord on the clarity of his response. The Plain English Campaign advises, as he has mentioned, “Keep your sentences short”, “Prefer active verbs” and “Avoid nominalisations”. I am sure we would all aspire to that. What training is given to civil servants and Ministers to ensure that they avoid gobbledegook in government documents?

[Lord Young of Cookham]

Like the noble Baroness, I too follow the progress of the Plain English Campaign. A winner this year was an NHS trust, the George Eliot Hospital, which was commended for its publications. So far as advice to government Ministers is concerned, the Government Digital Service runs workshops to help Ministers and civil servants to write clearly. It has had workshops with the DWP and Public Health England, and its content team maintains the content of the most trafficked content. It encourages everybody to avoid jargon but my brief tells me that content on websites should “be updated to improve the end-to-end user journey”.