Armed Forces (Service Complaints and Financial Assistance) Bill [HL]

Baroness Garden of Frognal Excerpts

Monday 23rd June 2014 Lords Chamber

[Baroness Garden of Frognal (LD)]

My Lords, I start by thanking my noble friends Lord Astor—the Minister—and Lady Jolly for the information and briefings on the Bill that they have made available to Members of the House.

Although this is a short Bill, its two parts could make a significant difference to the culture and well-being of members of the Armed Forces. As we have heard, the first three clauses—the ombudsman clauses—are in response to recommendations from the Service Complaints Commissioner, the Royal British Legion and others that not all complaints are appropriately addressed under the current system. I agree with others that, in scrutinising these clauses, it will be important to take into account the calls for increased powers for the ombudsman alongside the role of the military chain of command, which has traditionally been the main route for service complaints to be addressed. Legislation should not remove from commanding officers the responsibility and authority to deal with complaints at a local level. I welcome my noble friend the Minister’s assurances on that. However, the need for independent oversight has become apparent. The Bill looks to improve that function for service personnel and, by association, their families.

As my noble friend Lord Thomas alluded to, the Armed Forces are rare in that those serving in them often depend on their service for their jobs, homes and a range of public services. Not many other walks of life call for such a range of dependencies in personal lives, and carry such consequences if things go wrong.

Clause 4 interests me greatly. As my noble friend Lord Palmer of Childs Hill indicated, it extends the agreement under the Armed Forces covenant for the MoD to give financial assistance to the Armed Forces community. Those of us who have worked with service charities know at first hand the enormously valuable work they do in giving financial support to those in need, but also moral support, advice and friendship. In adding to the money that they raise, this ongoing financial assistance from the Secretary of State will be welcome. I hope that the Bill will give us the opportunity to clarify how these funds are managed, particularly in relation to service charities, and to seek reassurances that the applications, selection procedures and administrative costs are proportionate and do not duplicate those elsewhere. We hope to hear from those who will be involved in implementing these measures, including the service charities, to ensure that the best possible use is made of the Secretary of State’s fund—money which is much needed by the service community.

We look forward to further briefings as we go into Committee and to scrutinising all the provisions in the Bill as we proceed.