Electronic Passport Control Systems
Debate between Baroness Foster of Oxton and Lord Murray of Blidworth(1 year, 5 months ago)
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Lord Murray of Blidworth (Con)
The noble Lord raises a very important point. I will certainly look into that.
Baroness Foster of Oxton (Con)
My Lords, unfortunately we are going to experience, by all accounts, a summer of discontent which will come from the security staff at airports; notwithstanding that the airlines and airports—the entire industry—suffered terrible hardships throughout Covid, this is pretty bad news. It is therefore not acceptable that we then have a repetition of these technical failures at e-gates. It obviously concerns inbound passengers and some who are on transfer but, in large airports, the backlog causes damage to our reputation among tourists and people travelling into the UK. Will my noble friend please speak to the Home Office and give us some assurance that we can minimise any of these failures in the future?
Lord Murray of Blidworth (Con)
I thank my noble friend for that question. The Home Office is not responsible for security facilities at the airports beyond those provided by Border Force. I reassure her that Border Force takes seriously maintaining the operation of the e-gates during peak periods. As I have said, we have certainly learned lessons from what happened last week.