BBC World Service

Baroness D'Souza Excerpts

Thursday 1st December 2022 Lords Chamber

[Baroness D’Souza (CB)]

My Lords, I rise to congratulate the noble Lord on a heartfelt, informative and inspiring maiden speech. I am honoured to be able to say a few words, but I have to confess there is precious little information publicly available on our new colleague. We know his full name is John Humphrey Arnott Pakington, 7th Baron Hampton, that he is a photographer and that he was born under the sign of Capricorn. Beyond that, we know almost nothing. I was fortunate enough to have a brief meeting with him yesterday. His conversion from photography to teaching followed a visit to Venice with his wife, during which he saw the light. Seriously, his story is a wonderful one. He clearly loves his job as a teacher in design and technology and as head of department at an academy in east London. Even a short conversation with him revealed his real commitment to young people, and to the role of education and the creative sector in empowering them and driving our economy forward. We are truly fortunate to have him as a colleague on our Benches. I hope he will forgive me for concluding with a word of advice. If at any time he finds himself assailed with shouts of “Order! Order!”, all he has to do is just sit down. In fact, in this House, when in doubt it is always best to sit down.

I begin by stating the obvious again about the vital role that access to information plays. In its absence, Governments cannot be held to account and citizens are demeaned with false information. This in turn can promote hatred, damage people’s health and undermine democracy. Bad information thrives in an information vacuum. The opposite can also be demonstrated. Countries with an independent media thrive better and prove to be more resilient in the face of attacks on democracy and civil liberties. We live in a world where disinformation is flourishing through social media channels.

I would like to give one or two examples of this dilatory impact. The NGO Full Fact is a growing organisation that focuses on tracking down the origins and impact of false information. Recent studies have included the worldwide circulation of untruths about Covid-19. Working with sister organisations in Europe, Full Fact established that the false belief that Muslim communities were somehow receiving preferential treatment was common to all certain European countries. In Spain, there were widespread claims that users’ WhatsApp activity would be monitored or censored. In the UK, people attempted to burn 5G towers in the mistaken belief that the network was somehow involved in the spread of depleted immunity to Covid. On a more political level, we know that whole nations can be persuaded to adopt dangerous attitudes towards minorities and enemy nations, entirely without foundation. Currently, this is seen in Russia, and the exponential rise in Russian subscribers to BBC World Service is testament to the yearning for clear, fact-based, impartial journalism in the face of systemic propaganda. During the first five days of the Russian invasion of Ukraine, there were 77 million unique visitors to the BBC English online and almost 200 million views of the live page on Ukraine. Russian visitors to BBC.com increased by 252% in early March. The BBC World Service output was and is perhaps the most effective bulwark against the Kremlin’s disinformation, and may yet prove to be a factor in bringing the war to an end.

This is really at the heart of our debate today. The UK boasts a service of incomparable journalistic standards and reach. It is the jewel in the crown of overseas influence, knowledge and trust. As we know, the UK has suffered a crisis of political trust in recent times, which thankfully did not extend to BBC World Service. It is sobering to note that the BBC has a global weekly outreach of 492 million individuals. If ever a nation sought to increase its soft power role, it could do worse than attempt to create a broadcast service along the lines of the BBC, and yet in the past few years the Government have gradually limited the resources needed to maintain this service in its broadest spread and highest standards. The reliance on the licence fee, frozen until 2024 and in the midst of rising costs, created a serious emergency. The recent agreement of additional funds to meet the demands of the Ukrainian war, although hugely welcome, does not begin to restore services in some local languages, such as Chinese, Hindi, Farsi and Arabic.

It has taken many decades for the BBC to build the trust of its listenership, yet one or two relatively minor government actions can undermine that trust in minutes. Given the extraordinary influence of the BBC, this should be at the front of the Government’s mind when undertaking the difficult task of balancing a budget in times of deep scarcity. A final point has been made by William Moy, the chief executive of Full Fact, that the data show that where information sources are growing, there is different content for different consumers. Where information sources are shrinking, the opposite is true, resulting in the fragmentation of societies in terms of the information received. Since democracy relies to a very large extent on a shared reality, the Government, in their deliberations on further cuts, should note this trend.