Asked by: Baroness Clark of Kilwinning (Labour - Life peer)
Question to the HM Treasury:
To ask Mr Chancellor of the Exchequer, what the cost to the public purse was of the Building Our Future workshops held for all HM Revenue and Customs staff.
Answered by David Gauke
'Building our Future' is HM Revenue and Customs (HMRC's) vision for how it will serve its customers in the future, which it is currently presenting and discussing with its entire workforce. HMRC wants its employees to influence how the department is transforming to be a more effective, efficient and customer-focused organisation. The events started in May and will run until August 2014 and aim to bring together employees from different teams from across the department.
The final costs will be published on-line as part of the Government's commitment to transparency
Asked by: Baroness Clark of Kilwinning (Labour - Life peer)
Question to the HM Treasury:
To ask Mr Chancellor of the Exchequer, if he will estimate the tax yield generated by compliance officers working in Irvine tax office in 2013-14.
Answered by David Gauke
The information requested is not available.
Asked by: Baroness Clark of Kilwinning (Labour - Life peer)
Question to the HM Treasury:
To ask Mr Chancellor of the Exchequer, what the (a) total operating cost and (b) staffing cost other than for staff not engaged in compliance work of Irvine tax office was in 2013-14.
Answered by David Gauke
The information requested is not available.
Asked by: Baroness Clark of Kilwinning (Labour - Life peer)
Question to the HM Treasury:
To ask Mr Chancellor of the Exchequer, what estimate he has made of the cost of flexible resourcing within HM Revenue and Customs in terms of lost yield from staff being moved away from their normal duties to assist with call handling during the tax credit peak.
Answered by David Gauke
Call handling supports compliance at the first point of contact by helping customers to get it right first time.
HMRC has committed to delivering £24.5bn of compliance yield in 2014/15 – that commitment remains unchanged.
Asked by: Baroness Clark of Kilwinning (Labour - Life peer)
Question to the HM Treasury:
To ask Mr Chancellor of the Exchequer, what the reasons are for the proposed closure of Irvine Tax Office.
Answered by David Gauke
The Spending review means HM Revenue & Customs (HMRC) will reduce in size to 52,000 Full Time Equivalent (FTE) posts by 2016. Reduced staffing levels mean a reduced need for accommodation and HMRC has to consider where and how work will be done in the future.
Irvine is one of 14 offices which do not feature in the longer term plans of any of HMRC's lines of business and in November staff based at these locations were invited to apply for voluntary exits if they wished to leave the department now. Those who accepted exits left on 30 April.
On 5 June HMRC opened consultation on the possible closure date for 12 of these 14 offices. The proposed closure date for Irvine is December 2015. Consultation will last until 5 August and HMRC's decision will be announced in September.
HMRC's longer term strategy will look to bring people together in larger sites, enabling the department to work more flexibly and with improved cost effectiveness.
Asked by: Baroness Clark of Kilwinning (Labour - Life peer)
Question to the HM Treasury:
To ask Mr Chancellor of the Exchequer, how many 19 year olds had applications for child benefit rejected because of a break in their education in (a) 2009-10, (b) 2010-11, (c) 2011-12 and (d) 2012-13.
Answered by Baroness Morgan of Cotes
The information is not available.
Asked by: Baroness Clark of Kilwinning (Labour - Life peer)
Question to the HM Treasury:
To ask Mr Chancellor of the Exchequer, how many 19 year olds have been refused child tax credits because of a break in their education in each year since 2009-10.
Answered by Baroness Morgan of Cotes
The information is not available.