Water Bills

Baroness Bakewell of Hardington Mandeville Excerpts

Thursday 21st November 2024 Lords Chamber

[Baroness Hayman of Ullock (Lab)]

As I just said, when money for investment is not spent, it is important that customers are refunded. The department is having ongoing discussions with Ofwat, and I will certainly take back the noble Baroness’s question for the next discussions.

[Baroness Bakewell of Hardington Mandeville (LD)]

My Lords, water is an essential element in many businesses and industries, not least the farming and horticulture sectors. With ELMS not delivering in the way originally intended, farmers and growers are finding their incomes shrinking and costs rising. Can the Minister ensure that at least their water bills are not escalating?

[Baroness Hayman of Ullock (Lab)]

As I said, we are working very closely with water companies to ensure that bills do not increase unnecessarily. There are many challenges in the farming industry, and the Farming Minister is working across the piece to try to support farmers. For example, the farming budget was not reduced in the Budget this year.

On ability to pay bills, we know that all water companies have measures in place for people who struggle to pay for their water and waste services, and we encourage water companies to work with customers to apply for those whenever it is appropriate.