(5 years, 10 months ago)
Commons ChamberI am happy to look at the individual case that the hon. Lady raises, but I would point out that £2.4 billion was unclaimed under the legacy benefit system, and that is changing under universal credit.
I would like to put on the record my thanks to the Secretary of State for listening and changing her approach to managed migration. I think we will see a step change in how vulnerable claimants feel about their security under universal credit. I have given her a list of other areas of UC that need improving. I urge her to look at one area that will completely revolutionise how people feel about the system—the five-week wait has got to go. If we make the advance payment the first payment rather than a loan, we will see food bank usage and the whole system transformed immeasurably.