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Written Question
Carer's Allowance: Overpayments
Thursday 16th May 2024

Asked by: Stephen Timms (Labour - East Ham)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many people are in debt to the Department through overpayments of Carers Allowance; and how much do they owe in total.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

As of 14th May 2024, the volume of people who have an outstanding Carers Allowance debt is 134,800 with a total value of £251m. This figure represents the total stock and as such the total monetary amount may have been accrued over multiple years. Those who have an outstanding Carers Allowance debt may no longer be in receipt of the benefit.

Women make up the majority of Carer’s Allowance claims, and this is reflected in the proportion of those with an outstanding Carer’s Allowance debt. As of 14th May 2024, there were 42,800 (32%) males, 91,900 (68%) females and 100 (less than 1%) not identified, with an outstanding Carers Allowance debt.

As of November 2023, there were over 991,000 people in receipt of Carers Allowance. That figure is made up of over 271,000 (27%) males and 720,000 (73%) females.

The data contained in our response has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics. It should therefore be treated with caution.

All figures provided have been rounded.


Written Question
Carer's Allowance: Overpayments
Thursday 16th May 2024

Asked by: Stephen Timms (Labour - East Ham)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many (a) men and (b) women are in debt to his Department through overpayments of Carers Allowance.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

As of 14th May 2024, the volume of people who have an outstanding Carers Allowance debt is 134,800 with a total value of £251m. This figure represents the total stock and as such the total monetary amount may have been accrued over multiple years. Those who have an outstanding Carers Allowance debt may no longer be in receipt of the benefit.

Women make up the majority of Carer’s Allowance claims, and this is reflected in the proportion of those with an outstanding Carer’s Allowance debt. As of 14th May 2024, there were 42,800 (32%) males, 91,900 (68%) females and 100 (less than 1%) not identified, with an outstanding Carers Allowance debt.

As of November 2023, there were over 991,000 people in receipt of Carers Allowance. That figure is made up of over 271,000 (27%) males and 720,000 (73%) females.

The data contained in our response has been sourced from internal DWP management information, which is intended only to help the Department to manage its business. It is not intended for publication and has not been subject to the same quality assurance checks applied to our published official statistics. It should therefore be treated with caution.

All figures provided have been rounded.


Written Question
Personal Independence Payment: Hearing Impairment
Thursday 16th May 2024

Asked by: Liz Twist (Labour - Blaydon)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if he will take steps to ensure that all people with hearing loss have access to (a) Relay UK, (b) video calls with captions, (c) a video relay service and (d) in-person transcriptions services when applying for Personal Independence Payment.

Answered by Mims Davies - Minister of State (Department for Work and Pensions)

When applying for Personal Independence Payment (PIP) there are two different types of service offer available to claimants who are deaf or hearing impaired.

We offer Video Relay Service, a third-party sign and talk solution which allows sign language to be used to aid communication between a claimant and DWP, via a third party. There is no transcript of the conversation, but calls are recorded.

Information is provided on Gov.UK:

British Sign Language (BSL) video relay service

If you’re on a computer - find out how to use the service on mobile or tablet

We also offer a service known as Relay UK. This is a text relay service for people who cannot hear or speak on the telephone and includes captions. The full conversation is transcribed in real time as it happens.

Information is available on Gov.UK:

Relay UK (if you cannot hear or speak on the phone): 18001 then 0800 917 2222


Written Question
Disability: Finance
Thursday 16th May 2024

Asked by: John McDonnell (Labour - Hayes and Harlington)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment he has made of the potential impact of his Department's report entitled Shaping Future Support: The Health and Disability Green Paper, published on 20 July 2021 on the finances of people with complex disabilities.

Answered by Mims Davies - Minister of State (Department for Work and Pensions)

In Shaping Future Support: The Health and Disability Green Paper, we explored how the benefits system can better meet the needs of claimants now and in the future, by improving claimant experience of our services, enabling independent living, and improving employment outcomes.

We received over 4,500 written responses to the Green Paper, and held consultation events with disabled people and people with health conditions and their representatives. These included both virtual and face-to-face events, with events in Scotland, Wales and every region of England.

We carefully considered the feedback we received to our consultation in developing the next steps set out in the Transforming Support: The Health and Disability White Paper, published in March 2023. As stated in the White Paper, we are continuing to develop and refine our policy proposals.


Written Question
Carer's Allowance: Overpayments
Thursday 16th May 2024

Asked by: Stephen Timms (Labour - East Ham)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many Carer’s Allowance overpayment cases are being investigated by his Department; and if he will publish the level of overpayments being pursued, broken down into £1,000 ranges in the financial year 2023-24.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

There are currently 750 live cases where Carers Allowance is shown as the “primary” benefit under investigation.

We do not hold information on the size of any individual overpayment whilst the investigation process is taking place – this is not determined until the investigation is completed.


Written Question
Universal Credit
Thursday 16th May 2024

Asked by: Catherine West (Labour - Hornsey and Wood Green)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if he will make it his policy to collect data on the reasons people do not claim Universal Credit when required to do so by the managed migration process.

Answered by Jo Churchill - Minister of State (Department for Work and Pensions)

A survey commenced in April this year where we contacted people who have not claimed Universal Credit following receipt of the migration notice. Findings from this survey will be published in due course.

We published research on Tax Credit only claimants on 29 February 2024 Move to Universal Credit – insight on Tax Credit migrations and initial Discovery activity for wider benefit cohorts - GOV.UK (www.gov.uk).


Written Question
Vacancies: Portsmouth
Thursday 16th May 2024

Asked by: Stephen Morgan (Labour - Portsmouth South)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps he is taking to help fill job vacancies in Portsmouth.

Answered by Jo Churchill - Minister of State (Department for Work and Pensions)

The Jobcentre team are supporting residents into work and helping those in work to progress to higher paid jobs. We are working with local and national employers to help fill vacancies quickly, delivering Sector-Based Work Academy Programmes (SWAPs), recruitment days, Job Fairs, and work trials.

Our Youth Team works with the Prince’s Trust to provide additional support and courses to prepare young people who are not in education and training, including those without parental support, to attain training and employment.

The Jobcentre works closely with the National Careers Service who, after a successful trial, will deliver ongoing bespoke Group Information Sessions to customers who require a CV or need their current CV enhancing to apply for jobs.

The Jobcentre is hosting a bespoke Armed Forces recruitment event that will follow up on the UK’s national Armed Forces Day. This is in partnership with the Royal Navy, British Army, Royal Air Force and the Royal Fleet Auxiliary.

Additionally, the team in Portsmouth are working closely with local employers including Nature’s Way, Solent Sky Services and Thatched House (Greene King) to fill their job vacancies as well as working closely with partners such as the local Chamber of Commerce to offer regular Job Fairs focussed on specific sectors and customer groups.


Written Question
Universal Credit: Employment
Thursday 16th May 2024

Asked by: Stephen Morgan (Labour - Portsmouth South)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if he will make an estimate of the number of in-work Universal Credit claimants that have had payments stopped due to errors made by his Department in the last 12 months.

Answered by Jo Churchill - Minister of State (Department for Work and Pensions)

No estimate has been made. Customers can request a mandatory reconsideration if they do not agree with the decision to stop their Universal Credit.


Written Question
Jobcentres: Southport
Thursday 16th May 2024

Asked by: Damien Moore (Conservative - Southport)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to expand support available through Jobcentres in Southport constituency.

Answered by Jo Churchill - Minister of State (Department for Work and Pensions)

The local Jobcentre team are collaborating with a range of partners to support people into work and help employers fill vacancies. In addition to hosting job fairs, delivering Sector-Based Work Academy Programmes (SWAPs), and hosting employer Group Information Sessions, Southport Jobcentre is working with Sefton Council, local colleges, care & childcare providers, manufacturing, retail, education, agriculture, and hospitality companies, to provide an employment and skills offer to help meet the recruitment needs of local employers.

Southport Jobcentre has been working closely with employers such as Sainsbury’s and McDonald’s to hosts SWAP’s for Southport residents to have direct access to live vacancies. The Jobcentre has also collaborated with Southport College to hosts job fairs to bring together national and local employers for job opportunities as well as providers to support customers with breaking down barriers to work. Additionally, the Jobcentre looks forward to supporting Southport’s future regeneration and exciting projects which includes the Southport Enterprise Arcade, the Garrick Theatre development and the Marine Lake Events Centre.

Disability Employment Advisers (DEA’s) offer advice and expertise on how to help disabled people and people with health conditions into work, alongside close working with Merseycare, The Peer Mentoring Service, Life Rooms, and Sefton Council. Southport Jobcentre colleagues also attend local events to highlight the support available, including Access to Work, Disability Confident and the Working Health Pioneer programme.


Written Question
Universal Credit
Thursday 16th May 2024

Asked by: Catherine West (Labour - Hornsey and Wood Green)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, pursuant to the Answer of 18 March 2024 to Question 902040 on Universal Credit, when he will publish constituency level data setting out how many Universal Credit Migration Notice letters he plans to send.

Answered by Jo Churchill - Minister of State (Department for Work and Pensions)

The Department publishes regular Move to Universal Credit statistics, which can be found at: Move to Universal Credit statistics - GOV.UK (www.gov.uk). The next release, on Tuesday 14 May 2024, will include statistics, including Migration Notices sent, by Parliamentary Constituency level. Forecasts at constituency level are not readily available.