Service Complaints Ombudsman: Annual Report 2022

Wednesday 3rd May 2023 Written Statements

[The Minister for Defence People, Veterans and Service Families (Dr Andrew Murrison)]

I am pleased to lay before Parliament today the Service Complaints Ombudsman’s annual report for 2022 on the fairness, effectiveness and efficiency of the service complaints system.



This report is published by Mariette Hughes and covers the operation of the service complaints system and the work of her office in her second year as Service Complaints Ombudsman for the armed forces.



The findings of the report and the recommendations made will now be considered fully by the Ministry of Defence, and a formal response to the ombudsman will follow once that work is complete.

[HCWS759]