The Parliamentary Under-Secretary of State for Justice (Mr Crispin Blunt)
I am extremely grateful to my hon. Friend the Member for Harlow (Robert Halfon) for the way in which he has helped me and my officials prepare for the debate, so that I can give him as constructive an answer and advice as possible. I understand the restrictions that apply to my dealing with an individual case, but his constituents are extremely well served by the way in which he has raised their case. They have an extremely doughty champion acting on their behalf.
My hon. Friend raised a number of issues, including criminal evidence, the handling of witness statements made for the purposes of criminal proceedings and the protection of witnesses from intimidation and harassment. I will respond to those points in my capacity as the Minister responsible for criminal justice issues. He also mentioned the process followed by the Department for Work and Pensions in relation to the investigation of benefit fraud and expressed concern about the processes adopted by the Information Commissioner in dealing with allegations of the mishandling of data. I will deal with those two points later.
It is not appropriate for me, as a Minister, to comment on any particular case, but I wish to make it absolutely clear that I wholly share my hon. Friend’s concern that those who perform a public duty by informing on people who commit benefit fraud or any offence should not be subjected to harassment. Society depends on courageous people who witness crime coming forward, reporting it and giving evidence. Witnesses are vital to our criminal justice system, and it is crucial that they receive appropriate support when they give evidence in criminal proceedings to ensure that justice is done.
However, justice also requires us to ensure that the defendant has a fair trial. When someone gives evidence about an alleged offence, they may be asked to make a signed witness statement, which will contain their name and address. Once the statement has been made, what happens to it depends on whether anyone is charged with an offence and prosecuted in the courts. I understand that when taking a witness statement, DWP investigators explain to those giving it that they may be asked or required to give evidence in court. The signed statement includes wording to that effect.
If no charge is brought, the matter will go no further, but if someone is charged, the prosecutor may wish to use the witness’s evidence as part of the case against the accused. In those circumstances, the prosecutor must give copies of all the prosecution evidence to the defence in advance of the trial. Any witness statements will have the address of the witness removed, but not their name. That reflects the general long-standing principle of English common law that defendants have the right to know the identity of their accusers and to challenge the evidence against them.
The Government take the issue of witness intimidation very seriously. It is a criminal offence under section 51 of the Criminal Justice and Public Order Act 1994, punishable on conviction in the Crown court with a maximum penalty of five years’ imprisonment, or a fine, or both. On conviction in a magistrates court, the maximum penalty is six months’ imprisonment, or a fine, or both.
It is also an offence under the Protection from Harassment Act 1997 for someone to pursue a course of conduct that amounts to harassment of another, and which he knows, or ought to know, amounts to that. The offence is punishable on conviction by a maximum of six months’ imprisonment or a fine not exceeding level 5 on the standard scale. There is also a separate, more serious offence that is committed when the offender pursues a course of conduct that he knows, or ought to know, will cause the victim to fear violence. That carries a maximum penalty of five years’ imprisonment, or a fine, or both. A court sentencing someone convicted of either offence may also impose a restraining order prohibiting specified forms of behaviour such as deliberate communication with the victim, and breach of a restraining order is a criminal offence also punishable by up to five years’ imprisonment.
However, a civil remedy, which enables a victim of harassment to seek an injunction against the person harassing them, is also available under the Act. That can be obtained without securing a conviction for harassment. Investigation of allegations of intimidation or harassment is, of course, a matter for the police. Any decision to prosecute is the responsibility of the Crown Prosecution Service.
When witnesses fear intimidation and harassment, they can be supported in several other ways before and during the trial. Before the trial, intimidation should be reported to the police, who can provide appropriate advice and support. Police forces can arrange for a witness and their family to relocate temporarily or permanently to a different neighbourhood in the area through the local housing authority. When witnesses remain in their homes, several target-hardening measures are available to improve home and personal security. They include additional locks, alarms, sensors, fire-proof letter boxes, panic alarms, CCTV cameras and mobile phones.
In addition to the criminal offences that I have mentioned, bail conditions can be imposed to prevent the accused from approaching any witness. In appropriate cases, police forces can apply to the court to grant an injunction or an antisocial behaviour order against anyone intimidating a witness.
We have invested in a programme of training that is available to all officers, and the victim’s code and the witness charter require all agencies to identify vulnerable and intimidated witnesses, and to work together to provide them with an enhanced service. If the witness is asked to give evidence orally in court, and he or she considers that he or she needs assistance when giving oral evidence because they are in fear of testifying or in distress, the prosecutor may apply to the court before the trial for special measures to enable them to give their best evidence.
Special measures include giving evidence by live link from outside the courtroom or giving evidence with a screen round the witness box. Both measures prevent the witness from viewing the defendant. In cases of intimidation, an application may also be made for the public gallery to be cleared so that witnesses can give evidence in private. Decisions on special measures are a matter for the court, after taking the witness’s views into account.
When a witness fears that they will be harassed and intimidated in the court building, if the court is notified in advance of the particular needs of the victim or witness, it will endeavour to meet those needs wherever physically possible—for example, by arranging for them to enter the court by a different entrance from the public, and providing separate seating inside and outside the courtroom.
If certain criteria set out in the Coroners and Justice Act 2009 are met, the court may permit a witness to give oral evidence anonymously. The defendant retains the right to cross-examine the witness to test their evidence, but the identity of the witness is concealed. The legislation imposes three strict conditions before a witness anonymity order may be made. They are: that the measures are necessary to protect the safety of the witness or another person; to prevent serious damage to property or real harm to the public interest; and that they are consistent with a fair trial, and an interests of justice test.
Additionally, before making an order, the court is required to take into consideration the general right of a defendant to know the identity of a witness. Although the legislation does not stipulate that witness anonymity is an “exceptional measure”, in practice it is considered to be so. The Court of Appeal in the case of R v. Mayers explicitly refers to
“the exceptional circumstances permitted by the Act.”
I hope that my hon. Friend can see that the Ministry of Justice takes witness protection very seriously. I appreciate that the measures that I have described did not come into play, because the case that he described did not proceed to trial. However, I hope that it gives his constituents some reassurance to know that witness intimidation and witness protection is taken seriously and that we have significant powers to try to provide that protection.
Robert Halfon
I thank my hon. Friend for his remarks so far. However, will he confirm on the record that he agrees that it was wrong that the details of my constituents, who had reported what was going on, were subsequently handed to the accused?
Mr Blunt
That is a probing intervention, so let me deal with issues that are related to that. The Department for Work and Pensions operates a scheme whereby members of the public can report benefit fraud anonymously. That can be done online or by telephoning the national benefit fraud hotline.
The Department for Work and Pensions does not disclose the details of people who report fraud but make it clear that they wish to remain anonymous. They are treated as informants and their identities will be revealed only if the court orders disclosure. I appreciate my hon. Friend’s concern for his constituents. They feel that they have suffered as a consequence of their willingness to perform a public duty. I am very sorry if they feel that they have experienced profound difficulties and understand their concerns about the way in which they believe that the Department for Work and Pensions has dealt with their case. Of course, this disappointment will be redoubled by the fact that Mrs Horton was a former employee.
If anyone is not satisfied with how Jobcentre Plus has dealt with their case, it is open to them to contact the independent case examiner for a review of the case. The independent case examiner acts as an independent referee for people who feel that a number of Government agencies or businesses have not treated them fairly or dealt with complaints in a satisfactory manner. These agencies or businesses include Jobcentre Plus. If the independent case examiner accepts the complaint for action, and if it cannot be addressed without full examination, an investigation undertakes a review of the paper evidence provided by the agency or the business concerned. The officer then considers whether the complaint can be settled through mediation. If mediation is not appropriate, a report is submitted to the independent case examiner, who will consider whether there is any evidence of maladministration. If there is evidence of maladministration and the agency or business concerned did not offer redress before the referral to the examiner, the complaint will be upheld.
Complainants must approach the independent case examiner within six months of receiving a final reply to their complaint from the agency or business they consider to be unsatisfactory. In the case of my hon. Friend’s constituents, I understand that the final letter was sent by the chief executive of Jobcentre Plus on 31 August last year. This letter explained that the independent case examiner offers a free, impartial resolution service and gave details of how it may be contacted. Therefore, his constituents have until the end of the month to initiate the complaints procedure, should they wish to do so. If a complaint is made, and should the examiner find that there was maladministration by Jobcentre Plus that caused them hardship or suffering, I understand that the agency can consider making an ex gratia payment.
My hon. Friend also complained about how the Information Commissioner’s Office responded to allegations of breaches of data protection legislation and about how information about his constituents was handled by Jobcentre Plus. The Government take the protection of personal data and the effectiveness of public bodies, such as the ICO, very seriously. However, the ICO is an independent public body set up to uphold information rights in the public interest. Because of its independence, it would be inappropriate for me, on behalf of the Government, to comment on the ICO’s handling of any particular case.
If having exhausted the ICO case review and his own service complaints procedure, however, a member of the public remains dissatisfied with the ICO’s handling of a case, the parliamentary and health service ombudsman has responsibility for undertaking independent investigations into complaints about Government Departments and a range of public bodies that include the ICO. It is open to my hon. Friend and his constituents, therefore, to pursue his concerns about the ICO with the ombudsman. Complaints procedures may appear formal, but they provide a way for members of the public to have their complaints against the actions of public organisations and agencies reviewed by public bodies.
I hope that my hon. Friend’s constituents will feel that they are still able to pursue their complaints through those routes, and that those opportunities will be of some comfort and use to them. I understand from the difficulties that his constituents have faced; the heart of anyone hearing those stories will obviously go out to them. However, they are fortunate enough to enjoy the good advice of my hon. Friend, and I am quite sure that, whatever course of action he and they deem appropriate, he will pursue the matter with his customary vigour and skill.
Question put and agreed to.