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Written Question
Train Operating Companies: Standards
Tuesday 17th January 2023

Asked by: Navendu Mishra (Labour - Stockport)

Question to the Department for Transport:

To ask the Secretary of State for Transport, which companies conducted the contract scorecard evaluations for (a) Great Western Railway, (b) Chiltern, (c) CrossCountry, (d) East Midlands, (e) Greater Anglia, (f) c2c, (g) South Western Railway, (h) GTR, (i) TransPennine Express, (j) Avanti, (k) West Midlands Trains, (l) Southeastern.

Answered by Huw Merriman - Minister of State (Department for Transport)

Performance-Based Fee Scorecard evaluations for Emergency Measures Agreements, Emergency Recovery Measures Agreements and National Rail Contracts for all private train operators have used independent evaluators sourced through Arup, Atkins and Jacobs.


Written Question
Train Operating Companies: Standards
Thursday 8th December 2022

Asked by: Tulip Siddiq (Labour - Hampstead and Kilburn)

Question to the Department for Transport:

To ask the Secretary of State for Transport, whether his Department has had recent discussions with (a) Great Western Railway, (b) Cross Country Trains, (c) Greater Anglia, (d) LNER, (e) East Midlands Railway, (f) c2c, (g) Chiltern Railways, (h) GTR, (i) Northern Trains, (j) South Eastern, (k) South Western Railway, (l) TransPennine Express, (m) Avanti West Coast and (n) West Midlands Trains on the (i) quality and (ii) frequency of their train services; and whether he will take steps to mandate for those companies to negotiate the wages of railway staff.

Answered by Huw Merriman - Minister of State (Department for Transport)

The Department is in regular discussion with all 14 train operating companies about the quality and frequency of train services to ensure that operators are held to account for delivering services that meet new passenger travel patterns, are fit for the future, and carefully balance cost, capacity and performance.

The Rail Delivery Group are negotiating with Trade Unions on proposed pay offers at a national level on behalf of Train Operating Companies (the employers). Ministers’ role is to facilitate and support the ongoing discussions between the rail industry and Trade Unions regarding workforce reform and pay.


Written Question
Railways: Tickets
Tuesday 11th October 2022

Asked by: Ian Mearns (Labour - Gateshead)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what recent notifications she has received that (a) Chiltern Railways, (b) Cross Country Trains, (c) Greater Anglia, (d) LNER, (e) East Midlands Railway, (f) c2c, (g) Great Western Railway, (h) GTR, (i) Northern Trains, (j) South Eastern, (k) South Western Railway, (l) TransPennine Express, (m) Avanti West Coast and (n) West Midlands Trains plan to submit applications to close ticket offices regulated by Schedule 17 of the Ticketing and Settlement Agreement.

Answered by Kevin Foster

We want to move staff from behind the ticket office screens to more visible and accessible roles around stations which better support customers and train operating companies have set out early proposals for station retail reform. Any decisions which are taken will be made in accordance with the TSA and the relevant guidance.


Written Question
Rolling Stock
Thursday 7th July 2022

Asked by: Virendra Sharma (Labour - Ealing, Southall)

Question to the Department for Transport:

To ask the Secretary of State for Transport, how many trains ran on the rail network in each of the last six months, for which data is available, with fewer carriages than timetabled for each Train Operating Company.

Answered by Wendy Morton

The number of services operated by each operator with less capacity than contractually required, for those operators for which data is available, is shown below:

Train Operator

Rail Period

12/12/21 - 8/1/22

9/1/22 - 5/2/22

6/2/22 - 5/3/22

6/3/22 - 31/3/22

1/4/22 - 30/4 22

1/5/22 - 28/5/22

Abellio Greater Anglia (Peak)

5

0

18

7

10

N/A

c2c (Peak)

83

51

10

11

4

16

Chiltern Railway (All Day, Sun - Sat)

81

61

92

29

43

47

CrossCountry (All Day, Mon - Fri)

97

98

89

74

93

85

First TransPennine Express (All Day, Sun - Sat)

110

74

94

107

115

99

Govia Thameslink Railway (Peak)

121

199

225

87

78

62

LNER (All Day, Sun - Sat)

7

3

6

1

1

3

Northern Trains (Peak)

41

37

47

55

101

131

Southeastern (Peak)

14

18

14

5

8

7

South Western Railway (All Day, Sun - Sat)

404

73

66

27

68

41

West Midlands Trains (All Day, Sun - Sat)

127

71

93

68

161

81


Written Question
Railway Stations: Boscombe
Wednesday 22nd June 2022

Asked by: Tobias Ellwood (Conservative - Bournemouth East)

Question to the Department for Transport:

To ask the Secretary of State for Transport, whether he has taken steps to progress the upgrade to Boscombe Railway Station.

Answered by Wendy Morton

The Department for Transport is working closely with South Western Railway, Network Rail and Bournemouth, Christchurch and Poole Council to pursue improvements for passengers at Pokesdown for Boscombe station. The Department will provide an update at the conclusion of the ongoing feasibility work.


Written Question
Railways: Industrial Disputes
Friday 20th May 2022

Asked by: Grahame Morris (Labour - Easington)

Question to the Department for Transport:

To ask the Secretary of State for Transport, whether the contracts for (a) Chiltern Railways, (b) Cross Country Trains, (c) Greater Anglia, (d) East Midlands Railway, (e) c2c, (f) Great Western Railway, (g) South Western Railway, (h) GTR, (i) Transpennine Express, (j) Avanti West Coast and (k) West Midlands Trains permit the operators to receive indemnification from his Department in respect of revenue losses incurred as a result of industrial action.

Answered by Wendy Morton

The 11 train operating companies referred to are under a mixture of National Rail Contracts and Emergency Recovery Measures Agreements to deliver passenger services. Where the train operating company complies with its contractual obligations, including on industrial action, revenue risks are borne by Her Majesty’s Government.


Written Question
Railways: Fees and Charges
Wednesday 18th May 2022

Asked by: Gavin Newlands (Scottish National Party - Paisley and Renfrewshire North)

Question to the Department for Transport:

To ask the Secretary of State for Transport, how much has been levied in fixed track access charges for (a) all train operators and (b) each train operator for each financial year from 2016-17 to 2021-22.

Answered by Wendy Morton

The below table shows the amount levied in fixed track access charges for (a) all train operators and (b) each train operator for each financial year from 2016-17 to 2021-22.

£m, cash prices

Franchised operator

16/17

17/18

18/19

19/20

20/21

21/22 (1)

Arriva Trains Wales

15.3

18.6

24.0

Transport for Wales

4.5

32.9

Keolis Amey Wales

15.0

33.6

24.8

c2c

4.1

4.9

9.8

15.5

16.7

16.0

Chiltern

22.1

22.0

37.6

33.2

33.5

35.1

Cross Country

16.5

22.4

46.2

49.7

45.9

45.5

Virgin East Coast

22.4

27.2

18.1

London North Eastern Railway

40.6

50.4

45.7

55.6

East Midlands

12.2

15.0

33.5

18.2

East Midlands Railway

29.1

42.5

39.7

Govia Thameslink Railway

31.9

39.2

85.4

149.0

155.0

136.7

First Great Western

24.7

31.7

67.0

83.2

78.3

77.6

Greater Anglia

9.8

Abelio East Anglia

8.4

22.2

47.2

45.3

55.8

52.2

London Midland

14.2

10.9

West Midlands Trains

4.9

33.6

46.9

46.6

52.8

London Overground

2.6

Arriva Rail London

1.6

5.2

11.0

19.6

21.7

22.3

Merseyrail

2.6

3.1

6.6

17.7

16.2

17.6

MTR Crossrail

2.0

2.4

31.1

69.9

79.9

79.6

Arriva Rail North

20.2

25.8

56.1

73.8

Northern Trains

13.4

83.2

85.1

Scotrail

89.2

149.7

243.5

263.1

276.2

287.7

Serco Sleeper

4.2

7.0

11.0

4.0

4.2

4.5

London & South Eastern Railway

19.1

23.7

49.1

69.4

41.3

Southeastern

35.4

70.5

South West Trains

20.9

9.4

South Western Railway

15.5

53.9

72.3

78.6

84.4

Transpennine

10.4

12.7

27.4

35.5

32.1

29.1

Virgin West Coast

35.8

43.0

91.1

42.1

Avanti West Coast

18.7

61.1

68.0

Total

390.2

516.5

1,038.8

1,253.6

1,279.3

1,293.0

Accounting adjustments (2)

1.8

2.5

(0.8)

0.4

(0.3)

(0.0)

Total disclosed in Regulatory Financial Statements

392.0

519.0

1,038.0

1,254.0

1,279.0

1,293.0

Notes

(1) 21/22 figures have yet to be published and are subject to year end assurance and audit

(2) Accounting adjustments relate to some centrally managed items not attributable to an individual operator

Changes in franchises

During 2018/19 responsibility for the London North East rail franchise transferred from Virgin East Coast to London North Eastern Railway.

During 2018/19, London North Eastern Railway was created to operate the London North East rail franchise whilst the government assessed franchising options for this route. Therefore, income is recognised for the first time against this operator in that year

Abelio East Anglia replaced Greater Anglia as the franchise operator during 2016/17 which accounts for the movements between 2015/16 and 2016/17 for these two operators.

In 2016/17, Arriva Rail London assumed responsibility for the London overground concession previously run by London Overground Rail Operations. Therefore, there is a significant decrease in the revenue reported from London Overground in 2016/17 compared to 2015/16 with a corresponding increase in Arriva Rail London

In 2017/18, West Midlands Trains replaced London Midland as the franchise operator on the London North West route. This also resulted in a decrease in London Midland income in 2017/18 compared to the previous year.

In 2017/18, South Western Railway replaced South West Trains as the principle operator in the Wessex route. Consequently, the income earned by the latter was shown for the first time in 2017/18, whilst the former has a noticeable year-on-year decrease in their turnover in the above table in those years

Arriva Trains Wales – this franchise ended in October 2018. Responsibility for operations in this area moved to Keolis Amey Wales, which means that Arriva Trains Wales has a reduction in income in 2018/19 compared to 2017/18

Keolis Amey Wales – this franchise commenced in October 2018, so reported income for the first time in 2018/19

During 2019/20 Avanti West Coast replaced Virgin West Coast as the franchisee for the West Coast Main Line. As a result, Virgin West Coast income decreases in 2019/20 and Avanti West Coast reports income for the first time

During 2019/20 East Midlands Railway replaced East Midlands as the franchisee for the east midlands line. As a result, East Midlands income decreases in 2019/20 and East Midlands Railway reports income for the first time

During 2020/21 Transport for Wales replaced Keolis Amey Wales as the franchisee for Wales. As a result, Keolis Amey Wales income decreases in 2020/21 and Transport for Wales reports income for the first time

During 2019/2020 Northern Trains replaced Arriva Rail North as the franchisee for Northern. As a result, Arriva Rail North income decreases in 2019/20 and Northern Trains reports income for the first time

During 2020/21 Southeastern replaced London & South East Railway as the franchisee for South East. As a result, London & South East Railways income decreases in 2020/21 and Southeastern reports income for the first time


Written Question
South Western Railway
Tuesday 17th May 2022

Asked by: Munira Wilson (Liberal Democrat - Twickenham)

Question to the Department for Transport:

To ask the Secretary of State for Transport, what discussions his Department has had with South Western Railway regarding the proposed timetable changes from December 2022.

Answered by Wendy Morton

Department officials have been in regular communication with South Western Railway and are being kept informed of timetable developments and the latest passenger demand across their network.


Written Question
South Western Railway
Monday 16th May 2022

Asked by: Munira Wilson (Liberal Democrat - Twickenham)

Question to the Department for Transport:

To ask the Secretary of State for Transport, when he expects South Western Railway to announce the timetable changes scheduled for December 2022.

Answered by Wendy Morton

The Department has been working closely with South Western Railway (SWR) as it develops future timetable plans. The industry standard is to publish details of timetable changes 12 weeks before they come into effect and the Department expects the operator to keep its stakeholders updated.


Written Question
Railways: Portsmouth
Wednesday 20th April 2022

Asked by: Earl Attlee (Conservative - Excepted Hereditary)

Question to the Department for Transport:

To ask Her Majesty's Government what discussions they have had with South Western Railway about reverting to providing two fast train services per hour each way between Waterloo and Portsmouth Harbour; and when they expect this will happen.

Answered by Baroness Vere of Norbiton - Parliamentary Secretary (HM Treasury)

There are currently no plans to reintroduce the second fast service between Portsmouth Harbour and London Waterloo as current demand does not warrant a return of that service. The Department and South West Railway (SWR) will continue to monitor capacity and demand levels on this line and across the network.