Asked by: Margaret Greenwood (Labour - Wirral West)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, what estimate her Department has made of the average time from first contact with the NHS specialist mental health services to the commencement of regular talking therapy treatment for someone with a mental health condition receiving treatment through talking therapy.
Answered by Maria Caulfield - Parliamentary Under Secretary of State (Department for Business and Trade) (Minister for Women)
In England, for the reporting period of 2022/23, there were 1,215,329 referrals to the NHS Talking Therapies programme, where treatment was started within the same period. The average waiting time from a referral being received to first treatment was 19.8 days. For the reporting period of February 2024, there were 109,260 referrals that started treatment within the same period, with an average 17.1 day wait from referral to first treatment. A referral has accessed services when the patient has attended their first treatment appointment, or an Internet Enabled Therapy log has been recorded for them.
Asked by: Caroline Lucas (Green Party - Brighton, Pavilion)
Question to the Department of Health and Social Care:
To ask the Secretary of State for Health and Social Care, if she will hold discussions with (a) Healthwatch England and (b) other relevant stakeholders on the potential impact of the change to the requirement for practices to update the NHS website on whether they are accepting NHS patients to include the phrase when availability allows on the accuracy of reporting of NHS dental access; and what proportion of dental practices are updating their websites in line with that requirement.
Answered by Andrea Leadsom - Parliamentary Under-Secretary (Department of Health and Social Care)
National Health Service dentists are required to update their NHS website profiles at least every 90 days, to ensure patients have access to up-to-date information on where they can access care. Integrated care boards (ICBs) can review which practices in their areas have not updated their profiles in a 90-day period, and work with practices to ensure they comply.
Appointment availability can fluctuate daily, for example with patients cancelling and rescheduling appointments. We have updated the wording on the NHS website profiles to when availability allows, to portray a status which is more reflective of the way that most contractors are already working. This wording was added to the NHS.UK website on 2 April 2024.
Since March 2024 the number of practices reporting that they are taking on new patients via their NHS website profile has increased. Nearly 500 more dental practices on the NHS Find a Dentist website were showing themselves as open to new adult patients as of 8 April 2024, compared to the end of January 2024.
Asked by: Diana Johnson (Labour - Kingston upon Hull North)
Question to the Home Office:
To ask the Secretary of State for the Home Department, pursuant to the Answer of 29 April 2024 to Question 23443 on Prostitution: Internet, whether his Department has received legal advice on the legality of the operations of adult services websites.
Answered by Laura Farris - Parliamentary Under Secretary of State (Ministry of Justice) (jointly with Home Office)
The acts of buying and selling sex are not in themselves illegal in England and Wales. Adult Service Websites are online advertising directories that provide a platform on which legitimate sex workers and escorts can advertise their services and are legal under current prostitution legislation.
Ministers responsible for the Safeguarding portfolio have met the National Police Chiefs’ Council (NPCC) lead for sex work five times since 2017; at least two of those meetings were conducted virtually. The Home Office works closely with the police to cut crime and protect vulnerable people. Officials regularly meet representatives of NPCC portfolios as part of their routine engagement with the police.
Asked by: Anthony Mangnall (Conservative - Totnes)
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, pursuant to the Answer of 22 April 2024 to Question 21381 on Telemedicine: Older People, whether her Department undertook an economic impact assessment of Public Switched Telephone Network migration.
Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)
Ofcom and DSIT have not conducted an economic impact assessment for the transition to digital landline services. The decision to make this transition was made by telecoms companies, not the Government.
The UK’s telecoms regulator released its positioning statement in 2019 which reviewed various regulatory considerations. Ofcom is responsible for the monitoring process of the Public Switched Telephone Network (PSTN) migration. Ofcom in its statement captured issues related to consumer impact, downstream service providers, and the wider impact on the future of fixed telephone services. Ofcom and DSIT recognise the necessity in upgrading the PSTN. The network is increasingly unreliable and prone to failure; therefore, it is imperative for the PSTN to undergo the necessary upgrades to keep pace with modern-use of telecommunications services.
While this is an industry-led process, Ofcom and Government are working together to monitor how Communication Providers approach the migration, with the protection of vulnerable customers being the top priority.
Asked by: Mark Hendrick (Labour (Co-op) - Preston)
Question to the Cabinet Office:
To ask the Minister for the Cabinet Office, what plans his Department has to help ensure that public services are available to (a) individuals and (b) households without internet access.
Answered by Alex Burghart - Parliamentary Secretary (Cabinet Office)
The Government is committed to ensuring that everyone has affordable access to public services, whether online or offline.
All new public services therefore must adhere to the Government Service Standards, which require Departments to provide a service that meets the needs of all users, across a range of channels. These channels include phone, paper, and face-to-face as options for both individuals or households that do not have access to the internet, or lack the confidence to use it.
Service teams are required to provide evidence that their service meets these standards, as part of which they undertake rigorous user testing for both online and offline services.
Asked by: Chris Bryant (Labour - Rhondda)
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, pursuant to the Answer of 1 May 2024 to Question 23701 on Voice over Internet Protocol: Local Government, which local authorities her Department has had discussions with; and on what dates those discussions took place.
Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)
The Department has previously engaged with Local Authorities on this issue via the Local Government Association. This engagement is ongoing and is in addition to frequent meetings with other relevant stakeholders, including industry and the signatories of the Charter.
Asked by: Mark Hendrick (Labour (Co-op) - Preston)
Question to the Department for Science, Innovation & Technology:
To ask the Secretary of State for Science, Innovation and Technology, what steps her Department is taking to help tackle inequalities in access to digital technologies in (a) the North West, (b) Lancashire and (c) Preston; and what estimate she has made of the number of households without internet access in (i) the North West, (ii) Lancashire and (iii) Preston.
Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)
The Government has been clear that no one should be left behind in the digital age. We will take steps to ensure support for the most urgent priorities. For example, we are investing £5 billion through Project Gigabit to bring gigabit-capable broadband to hard-to-reach communities.
According to thinkbroadband.com, only 0.5% of premises in the North-West, 0.6% in Lancashire, and less than 0.1% in Preston are unable to access a decent broadband connection of 10Mbps download, 1Mbps upload. These premises may be able to request an improved connection through the Broadband Universal Service Obligation (USO) if their current connection falls below these speeds.
Asked by: Lord Alton of Liverpool (Crossbench - Life peer)
Question to the Home Office:
To ask His Majesty's Government what assessment they have made of reports that online sales representatives, working for illicit Chinese pharmaceutical and chemical companies, are producing and smuggling illegal drugs into the UK, what action they are taking to combat the sale and advertisement of such drugs on the internet, and what response they have received from any representations they have made to the government of China in this regard.
Answered by Lord Sharpe of Epsom - Parliamentary Under-Secretary (Home Office)
Illicit production of synthetic drugs is a growing global concern, and we assess that criminal groups involved in illicit production are present in numerous countries around the world, including China. UK law enforcement agencies regularly engage with counterparts in countries where websites supplying and advertising illicit drugs are hosted. We have provided additional resources to the National Crime Agency (NCA) and Home Office international networks in key source and transit countries to work with other governments to identify and disrupt criminal groups who seek to exploit the UK. We are also working closely with partners to monitor developments in source countries, to assess how changes are likely to affect the drugs threat to the UK.
With regards to action being taken to combat the sale of illicit drugs on the internet, our Online Safety Act will introduce measures requiring platforms to remove content relating to the sale of illegal drugs online and prevent users from being exposed to it. If they fail to comply, they risk stiff financial penalties or in the most serious cases, having their sites blocked by the independent regulator, Ofcom.
Additionally, the NCA, along with policing colleagues across the UK target key offenders operating online and work to ensure they have the resources and powers they need to keep our country safe. For example, proposals are being taken forward in the Criminal Justice Bill to create a new power enabling law enforcement to suspend IP addresses and/or domain names being used for criminal purpose, including the sale of illicit drugs. This new power will allow agencies to obtain a court order to formally request action by organisations both domestically and outside of the UK.
Asked by: Lord Shipley (Liberal Democrat - Life peer)
Question to the Department of Health and Social Care:
To ask His Majesty's Government what assessment they have made of the triage system used by some GP practices which requires all contact by patients seeking a GP appointment to be conducted online.
Answered by Lord Markham - Parliamentary Under-Secretary (Department of Health and Social Care)
We published our Delivery Plan for Recovering Access to Primary Care in May 2023, which sets out how we are moving toward a Modern General Practice (GP) model. This plan is backed by £240 million of retargeted funding, going to providing digital services, with the goal of increasing access. The plan sets out how, by improving digital access to GPs, we will free up capacity for those patients who want to contact their practice by telephone or in-person. We are also clear that online tools must always be provided in addition to, rather than as a replacement for, other channels for accessing GPs.
The sole method for GPs to procure these digital services is via NHS England’s procurement frameworks, which list pre-approved suppliers for digital and IT services. This is to ensure consistency in service provisions, as each supplier must meet a set of requirements to be entered into a framework.
As of March 2024, 93% of GPs now have digital telephony systems. This has enabled GP teams to manage multiple calls, helping to end the 8:00am rush for appointments. Trials show that this has increased patients’ ability to get through to their practice by almost a third.
Asked by: Wendy Chamberlain (Liberal Democrat - North East Fife)
Question to the HM Treasury:
To ask the Chancellor of the Exchequer, what recent estimate he has made of when the online system for (a) checking the completeness of National Insurance records and (b) paying top ups will be launched.
Answered by Nigel Huddleston - Financial Secretary (HM Treasury)
After a period of internal testing, we launched the service in private beta on 22nd April 24 to a small number of users. Over the period 22nd April 24 until the 29th April 24 we have gradually increased number of users in private beta. We made the service available to everyone in a public beta on 29th April 2024.