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Written Question
Pension Credit and Television Licences
Thursday 11th July 2019

Asked by: Baroness Jolly (Liberal Democrat - Life peer)

Question to the Department for Work and Pensions:

To ask Her Majesty's Government what steps they are taking to ensure that those who are entitled to claim (1) pension credit, and (2) a TV licence from June 2020, but currently do not, take up those benefits.

Answered by Baroness Buscombe

In the 2015 funding settlement, the Government agreed with the BBC that responsibility for the concession would transfer to the BBC. The implementation of the licence fee and the concession from June 2020 is a matter for the BBC and TV Licensing, which are independent of Government.

However, we expect the BBC to put in place robust plans to support those who might be affected. The BBC has said it will write to all over 75 TV licence holders advising them of how the new policy will work and when they need to act.

Irrespective of this, the Government is committed to ensuring that older people receive the support they are entitled to and the DWP targets activity on engaging with people who may be eligible to benefits at pivotal stages, such as when they claim State Pension or report a change in their circumstances. The DWP uses a wide range of channels to communicate information about benefits to potential claimants; including information on gov.uk, in leaflets and by telephone. DWP staff in Pension Centres and Jobcentres including visiting officers are able to provide help and advice about entitlement to benefits, as are staff in Local Authorities who administer Housing Benefit.

Potential claimants can use the Pension Credit calculator to check if they are likely to be eligible and get an estimate of what they may receive. People wishing to claim Pension Credit can do so by calling 0800 99 1234.

One of the best ways to reach eligible claimants is through trusted stakeholder working in the community and we have developed the Pension Credit toolkit, as an on-line tool for agencies and welfare rights organisations to use in order to encourage Pension Credit take-up.

The toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. The toolkit also provides links to information about disability and carers benefits.

Most recently we have provided to relevant stakeholders a fact sheet about Pension Credit and the changes introduced on 15 May for mixed age couples to ensure that accurate information is available in the places where people are most likely to seek information.


Written Question
Older People: Finance
Tuesday 9th July 2019

Asked by: Paul Farrelly (Labour - Newcastle-under-Lyme)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent steps she has taken to ensure that older people receive the financial support they are entitled to.

Answered by Guy Opperman - Parliamentary Under-Secretary (Department for Transport)

The Government is committed to ensuring that older people receive the support they are entitled to and the DWP targets activity on engaging with people who may be eligible to benefits at pivotal stages, such as when they make a claim for State Pension or report a change in their circumstances.

The DWP uses a wide range of channels including information on https://gov.uk/, in leaflets and by telephone to communicate information to potential customers about benefits, such as Pension Credit. Anyone wishing to claim Pension Credit can do so by calling 0800 99 1234 and DWP staff in Pension Centres and Jobcentres including visiting officers are able to provide help and advice about entitlement to benefits, as are staff in Local Authorities who administer Housing Benefit.

Pension Credit is an important benefit specifically intended to help the poorest pensioners and there are over 1.6m pensioners already claiming over £5billion but we want to ensure that everyone eligible can claim what they are entitled to. One of the best ways to reach eligible customers is through trusted stakeholder working in the community and we have developed the Pension Credit toolkit, as an on-line tool for agencies and welfare rights organisations to use in order to encourage Pension Credit take-up. It can be found at: https://www.gov.uk/government/publications/pension-credit-toolkit

The toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. The toolkit also provides links to information about disability and carers benefits.

Most recently we have provided to relevant organisations a fact sheet about Pension Credit and forthcoming changes for couples to ensure that accurate information is available in the places where people are most likely to seek it.

Finally, the Government’s commitment to the triple lock has meant that the full basic State Pension is now worth around £1600 a year more (in cash terms) than it was in 2010 and significantly, the majority of people of pension age in receipt of a State Pension or another social security benefit receive their annual winter fuel payment automatically without the need to make a claim.


Written Question
Pension Credit
Wednesday 3rd July 2019

Asked by: Angela Crawley (Scottish National Party - Lanark and Hamilton East)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure that everyone who is entitled to pension credit receives it.

Answered by Guy Opperman - Parliamentary Under-Secretary (Department for Transport)

The Government is committed to ensuring that older people receive the support they are entitled to and the DWP targets activity on engaging with people who may be eligible to benefits at pivotal stages, such as when they claim State Pension or report a change in their circumstances. The DWP uses a wide range of channels to communicate information about benefits to potential customers; including information on https://gov.uk/, in leaflets and by telephone. DWP staff in Pension Centres and Jobcentres including visiting officers are able to provide help and advice about entitlement to benefits, as are staff in Local Authorities who administer Housing Benefit.

Potential customers can use the Pension Credit https://www.gov.uk/pension-credit-calculator to check if they are likely to be eligible and get an estimate of what they may receive. People wishing to claim Pension Credit can do so by calling 0800 99 1234.

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One of the best ways to reach eligible customers is through trusted stakeholder working in the community and we have developed the Pension Credit toolkit, as an on-line tool for agencies and welfare rights organisations to use in order to encourage Pension Credit take-up. It can be found at: https://www.gov.uk/government/publications/pension-credit-toolkit

The toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. The toolkit also provides links to information about disability and carers benefits.

Most recently we have provided to relevant stakeholders a fact sheet about Pension Credit and the changes introduced on 15 May for mixed age couples to ensure that accurate information is available in the places where people are most likely to seek information.


Written Question
Pension Credit
Wednesday 3rd July 2019

Asked by: Stephen Morgan (Labour - Portsmouth South)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how much funding the Government allocated to charities that work with older people to support them in promoting the take-up of pension credit in (a) 2015-16, (b) 2016-17 and (c) 2017-18.

Answered by Guy Opperman - Parliamentary Under-Secretary (Department for Transport)

The Government is committed to ensuring that older people receive the support they are entitled to. We work with a wide range of stakeholders, including charities to ensure that accurate information about benefits including Pension Credit is available in the places where people are most likely to go to seek information.

The DWP knows that one of the best ways to reach eligible customers is through trusted stakeholder organisations working in the community and that is why we have developed and resourced the Pension Credit toolkit, as an on-line tool for agencies and welfare rights organisations to use in order to encourage Pension Credit take-up. It can be found at:

https://www.gov.uk/government/publications/pension-credit-toolkit

The toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. The toolkit also provides links to information about disability and carers benefits.

Stakeholders and potential customers alike can use the Pension Credit calculator at https://www.gov.uk/pension-credit-calculator to check if they are likely to be eligible and get an estimate of what they may receive.

Most recently we have provided to relevant stakeholders a fact sheet about Pension Credit and the changes introduced on 15 May for mixed age couples to ensure they are able to communicate the most up-to-date information to potential claimants.

DWP staff in Pension Centres and Jobcentres including visiting officers are able to provide help and advice about entitlement to benefits, as are staff in Local Authorities who administer Housing Benefit.


Written Question
Pension Credit
Wednesday 3rd July 2019

Asked by: Baroness Blackstone (Labour - Life peer)

Question to the Department for Work and Pensions:

To ask Her Majesty's Government what action they are taking to increase the take-up of Pension Credit.

Answered by Baroness Buscombe

Latest National Statistics estimate that 60 per cent of those eligible for Pension Credit are in receipt of it.

The Government is committed to ensuring that older people receive the support they are entitled to and the DWP targets activity on engaging with people who may be eligible to benefits at pivotal stages, such as when they claim State Pension or report a change in their circumstances. The DWP uses a wide range of channels to communicate information about benefits to potential customers; including information on GOV.UK, in leaflets and by telephone. DWP staff in Pension Centres and Jobcentres including visiting officers are able to provide help and advice about entitlement to benefits, as are staff in Local Authorities who administer Housing Benefit.

Potential claimants can use the Pension Credit toolkit to check if they are likely to be eligible and get an estimate of what they may receive. People wishing to claim Pension Credit can do so by calling 0800 99 1234.

One of the best ways to reach eligible customers is through trusted stakeholder working in the community and we have developed the Pension Credit toolkit, as an on-line tool for agencies and welfare rights organisations to use in order to encourage Pension Credit take-up. It can be found on Gov.UK

The toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. The toolkit also provides links to information about disability and carers benefits.

Most recently we have provided to relevant organisations a fact sheet about Pension Credit and the recent changes for mixed age couples to ensure that accurate information is available in the places where people are most likely to seek information.


Written Question
Pension Credit
Wednesday 3rd July 2019

Asked by: Baroness Blackstone (Labour - Life peer)

Question to the Department for Work and Pensions:

To ask Her Majesty's Government what percentage of those eligible for Pension Credit are taking up that benefit.

Answered by Baroness Buscombe

Latest National Statistics estimate that 60 per cent of those eligible for Pension Credit are in receipt of it.

The Government is committed to ensuring that older people receive the support they are entitled to and the DWP targets activity on engaging with people who may be eligible to benefits at pivotal stages, such as when they claim State Pension or report a change in their circumstances. The DWP uses a wide range of channels to communicate information about benefits to potential customers; including information on GOV.UK, in leaflets and by telephone. DWP staff in Pension Centres and Jobcentres including visiting officers are able to provide help and advice about entitlement to benefits, as are staff in Local Authorities who administer Housing Benefit.

Potential claimants can use the Pension Credit toolkit to check if they are likely to be eligible and get an estimate of what they may receive. People wishing to claim Pension Credit can do so by calling 0800 99 1234.

One of the best ways to reach eligible customers is through trusted stakeholder working in the community and we have developed the Pension Credit toolkit, as an on-line tool for agencies and welfare rights organisations to use in order to encourage Pension Credit take-up. It can be found on Gov.UK

The toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. The toolkit also provides links to information about disability and carers benefits.

Most recently we have provided to relevant organisations a fact sheet about Pension Credit and the recent changes for mixed age couples to ensure that accurate information is available in the places where people are most likely to seek information.


Written Question
Pension Credit: Easington
Tuesday 2nd July 2019

Asked by: Grahame Morris (Labour - Easington)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps she is taking to increase the uptake of pension credit in Easington constituency.

Answered by Guy Opperman - Parliamentary Under-Secretary (Department for Transport)

The Government wants to ensure that all pensioners eligible can claim the Pension Credit to which they are rightly entitled. We welcome and encourage initiatives to promote take up of Pension Credit by local organisations who may often be best placed to understand the local circumstances and needs in the community.

On a national basis, the DWP targets activity on engaging with people who may be eligible to benefits at pivotal stages, such as when they claim State Pension or report a change in their circumstances. The DWP uses a wide range of channels to communicate information about benefits to potential customers; including information on https://gov.uk/, in leaflets and by telephone. DWP staff in Pension Centres and Jobcentres including visiting officers are able to provide help and advice about entitlement to benefits, as are staff in Local Authorities who administer Housing Benefit.

Potential customers can use the Pension Credit https://www.gov.uk/pension-credit-calculator to check if they are likely to be eligible and get an estimate of what they may receive. People wishing to claim Pension Credit can do so by calling 0800 99 1234.

One of the best ways to reach eligible customers is through trusted stakeholder working in the community and we have developed the Pension Credit toolkit, as an on-line tool for agencies and welfare rights organisations to use in order to encourage Pension Credit take-up. It can be found at: https://www.gov.uk/government/publications/pension-credit-toolkit

The toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. The toolkit also provides links to information about disability and carers benefits.

Most recently we have provided to relevant stakeholders a fact sheet about Pension Credit and the changes introduced on 15 May for mixed age couples to ensure that accurate information is available in the places where people are most likely to seek information. In Easington there are just over 3000 pensioners already claiming Pension Credit.


Written Question
Pension Credit
Monday 1st July 2019

Asked by: Jim Cunningham (Labour - Coventry South)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to ensure that all pensioners claim all of the pension credit they are entitled to.

Answered by Guy Opperman - Parliamentary Under-Secretary (Department for Transport)

The Government is committed to ensuring that older people receive the support they are entitled to and the DWP targets activity on engaging with people who may be eligible to benefits at pivotal stages, such as when they claim State Pension or report a change in their circumstances. The DWP uses a wide range of channels to communicate information about benefits to potential customers; including information on https://gov.uk/, in leaflets and by telephone. DWP staff in Pension Centres and Jobcentres including visiting officers are able to provide help and advice about entitlement to benefits, as are staff in Local Authorities who administer Housing Benefit.

Potential customers can use the Pension Credit https://www.gov.uk/pension-credit-calculator to check if they are likely to be eligible and get an estimate of what they may receive. People wishing to claim Pension Credit can do so by calling 0800 99 1234.

One of the best ways to reach eligible customers is through trusted stakeholder working in the community and we have developed the Pension Credit toolkit, as an on-line tool for agencies and welfare rights organisations to use in order to encourage Pension Credit take-up. It can be found at: https://www.gov.uk/government/publications/pension-credit-toolkit

The toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. The toolkit also provides links to information about disability and carers benefits.

Most recently we have provided to relevant stakeholders a fact sheet about Pension Credit and the changes introduced on 15 May for mixed age couples to ensure that accurate information is available in the places where people are most likely to seek information.


Written Question
Pension Credit
Tuesday 25th June 2019

Asked by: Kevin Brennan (Labour - Cardiff West)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent estimate she has made of the number of additional claims that will be made for pension credit following the limiting of free TV licences to people aged over 75 claiming that benefit.

Answered by Guy Opperman - Parliamentary Under-Secretary (Department for Transport)

The BBC made its announcement about future eligibility of free TV licences on Monday 10 June. It is too early for an assessment of the potential impact on additional Pension Credit claims to be made. Official statistics on the take-up of income related benefits, including pension credit at general Great Britain level can be found in the ‘Income-related benefits: estimates of take-up in 2016 to 2017’ publication. https://www.gov.uk/government/statistics/income-related-benefits-estimates-of-take-up-financial-year-2016-to-2017

The Government is committed to ensuring that older people receive the support they are entitled to and the DWP targets activity on engaging with people who may be eligible to benefits at pivotal stages, such as when they claim State Pension or report a change in their circumstances. The DWP uses a wide range of channels to communicate information about benefits to potential customers; including information on https://gov.uk/ , in leaflets and by telephone. DWP staff in Pension Centres and Jobcentres including visiting officers are able to provide help and advice about entitlement to benefits, as are staff in Local Authorities who administer Housing Benefit.

Potential customers can use the Pension Credit https://www.gov.uk/pension-credit-calculator to check if they are likely to be eligible and get an estimate of what they may receive. People wishing to claim Pension Credit can do so by calling 0800 99 1234.

One of the best ways to reach eligible customers is through trusted stakeholder working in the community and we have developed the Pension Credit toolkit, as an on-line tool for agencies and welfare rights organisations to use in order to encourage Pension Credit take-up. It can be found at: https://www.gov.uk/government/publications/pension-credit-toolkit

The toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. The toolkit also provides links to information about disability and carers benefits.

Most recently we have provided to relevant organisations a fact sheet about Pension Credit and the recent changes for mixed age couples to ensure that accurate information is available in the places where people are most likely to seek information.


Written Question
Pension Credit
Monday 24th June 2019

Asked by: Shabana Mahmood (Labour - Birmingham, Ladywood)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what recent steps she has taken to increase the uptake of pension credit.

Answered by Guy Opperman - Parliamentary Under-Secretary (Department for Transport)

The Government is committed to ensuring that older people receive the support they are entitled to and the DWP targets activity on engaging with people who may be eligible to benefits at pivotal stages, such as when they claim State Pension or report a change in their circumstances. The DWP uses a wide range of channels to communicate information about benefits to potential customers; including information on https://gov.uk/, in leaflets and by telephone. DWP staff in Pension Centres and Jobcentres including visiting officers are able to provide help and advice about entitlement to benefits, as are staff in Local Authorities who administer Housing Benefit.

Potential customers can use the Pension Credit https://www.gov.uk/pension-credit-calculator to check if they are likely to be eligible and get an estimate of what they may receive. People wishing to claim Pension Credit can do so by calling 0800 99 1234.

One of the best ways to reach eligible customers is through trusted stakeholder working in the community and we have developed the Pension Credit toolkit, as an on-line tool for agencies and welfare rights organisations to use in order to encourage Pension Credit take-up. It can be found at: https://www.gov.uk/government/publications/pension-credit-toolkit

The toolkit contains resources for anyone working with pensioners and includes guides to Pension Credit. It also contains publicity material and guidance designed to help older people understand how they could get Pension Credit and help organisations support someone applying for Pension Credit as well as ideas for encouraging take-up. The toolkit also provides links to information about disability and carers benefits.

Most recently we have provided to relevant organisations a fact sheet about Pension Credit and the recent changes for mixed age couples to ensure that accurate information is available in the places where people are most likely to seek information.