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Written Question
Amazon Web Services: Contracts
Thursday 18th November 2021

Asked by: Chi Onwurah (Labour - Newcastle upon Tyne Central)

Question to the Cabinet Office:

To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, if he will publish the total value of Government cloud computing contracts (a) awarded to Amazon Web Services and (b) awarded to that company by direct award for each financial year since 2014.

Answered by Michael Ellis

Details of Government contracts above £10,000 are published on Contracts Finder: https://www.contractsfinder.service.gov.uk/Search.

Publicly available spend data provided by the Crown Commercial Service reports that spend associated with these contracts totals at £371m through G-Cloud Framework Agreements since its 7th iteration up until the present time.


Written Question
Asylum: Finance
Monday 14th June 2021

Asked by: Helen Hayes (Labour - Dulwich and West Norwood)

Question to the Home Office:

To ask the Secretary of State for the Home Department, what support she is making available to asylum seekers who have experienced hardship as a result of the rollout of new Aspen cards.

Answered by Kevin Foster

Service Users were notified of the transition to the new Aspen cards well in advance of the transition and a significant majority of service users have now successfully received and activated their new card. For those who are not in receipt of an activated card and for any service user who required an emergency cash payment, funds were issued to cover the period until a new card arrives and / or it is successfully activated.

Additionally, accommodation providers are conducting welfare checks in which they will ensure those eligible for asylum support payments have received their new card and they understand how to activate it. We will continue to share data with our providers to ensure they prioritise the appropriate welfare/safeguarding checks.

Prepaid Financial Services (PFS) continue to support the Home Office in rolling out new ASPEN cards to asylum accommodation addresses. They have recently amended processes to ensure service users have increased opportunities to activate cards or avoid card cancellations. They have also agreed to facilitate bulk issue of cards to accommodation blocks to ensure activation for particular user groups.

Prepaid Financial Services (PFS) were awarded the contract for a new prepaid card service following an open and competitive tendering process which included due diligence checks. The Home Office utilised a Crown Commercial Services (CCS) Framework with 4 suppliers to conduct the tendering exercise and in total, three suppliers on the Framework (including Prepaid Financial Services) made a bid for the Support Payments Card (SPC) contract.

The Prepaid Financial Services (PFS) solution is a well-established Mastercard pre-paid card used by organisations across the UK as well as abroad in schemes involving refugees and vulnerable persons. The Home Office systems underwent 5 months of rigorous testing to integrate with Home Office systems incorporating technical and operational scenarios.

The programme utilised a number of data sources and the operation is managing implementation through internal databases therefore we do not currently have the people we support broken down by a particular category. Whilst, we are satisfied the majority have activated cards, we continue to provide direct access to the Home Office for local authorities via Strategic Migration Partnerships and third sector partners to ensure payments to those with vulnerabilities are prioritised.


Written Question
Asylum: Finance
Monday 14th June 2021

Asked by: Helen Hayes (Labour - Dulwich and West Norwood)

Question to the Home Office:

To ask the Secretary of State for the Home Department, what discussions she is having with Prepaid Financial Services on the difficulties asylum seekers have experienced in using the new Aspen card; and what steps are being taken to improve those services.

Answered by Kevin Foster

Service Users were notified of the transition to the new Aspen cards well in advance of the transition and a significant majority of service users have now successfully received and activated their new card. For those who are not in receipt of an activated card and for any service user who required an emergency cash payment, funds were issued to cover the period until a new card arrives and / or it is successfully activated.

Additionally, accommodation providers are conducting welfare checks in which they will ensure those eligible for asylum support payments have received their new card and they understand how to activate it. We will continue to share data with our providers to ensure they prioritise the appropriate welfare/safeguarding checks.

Prepaid Financial Services (PFS) continue to support the Home Office in rolling out new ASPEN cards to asylum accommodation addresses. They have recently amended processes to ensure service users have increased opportunities to activate cards or avoid card cancellations. They have also agreed to facilitate bulk issue of cards to accommodation blocks to ensure activation for particular user groups.

Prepaid Financial Services (PFS) were awarded the contract for a new prepaid card service following an open and competitive tendering process which included due diligence checks. The Home Office utilised a Crown Commercial Services (CCS) Framework with 4 suppliers to conduct the tendering exercise and in total, three suppliers on the Framework (including Prepaid Financial Services) made a bid for the Support Payments Card (SPC) contract.

The Prepaid Financial Services (PFS) solution is a well-established Mastercard pre-paid card used by organisations across the UK as well as abroad in schemes involving refugees and vulnerable persons. The Home Office systems underwent 5 months of rigorous testing to integrate with Home Office systems incorporating technical and operational scenarios.

The programme utilised a number of data sources and the operation is managing implementation through internal databases therefore we do not currently have the people we support broken down by a particular category. Whilst, we are satisfied the majority have activated cards, we continue to provide direct access to the Home Office for local authorities via Strategic Migration Partnerships and third sector partners to ensure payments to those with vulnerabilities are prioritised.


Written Question
Asylum: Finance
Monday 14th June 2021

Asked by: Helen Hayes (Labour - Dulwich and West Norwood)

Question to the Home Office:

To ask the Secretary of State for the Home Department, what due diligence checks her Department carried out on Prepaid Financial Services prior to the award of the Aspen card contract; and how many other applicants there were for that contract.

Answered by Kevin Foster

Service Users were notified of the transition to the new Aspen cards well in advance of the transition and a significant majority of service users have now successfully received and activated their new card. For those who are not in receipt of an activated card and for any service user who required an emergency cash payment, funds were issued to cover the period until a new card arrives and / or it is successfully activated.

Additionally, accommodation providers are conducting welfare checks in which they will ensure those eligible for asylum support payments have received their new card and they understand how to activate it. We will continue to share data with our providers to ensure they prioritise the appropriate welfare/safeguarding checks.

Prepaid Financial Services (PFS) continue to support the Home Office in rolling out new ASPEN cards to asylum accommodation addresses. They have recently amended processes to ensure service users have increased opportunities to activate cards or avoid card cancellations. They have also agreed to facilitate bulk issue of cards to accommodation blocks to ensure activation for particular user groups.

Prepaid Financial Services (PFS) were awarded the contract for a new prepaid card service following an open and competitive tendering process which included due diligence checks. The Home Office utilised a Crown Commercial Services (CCS) Framework with 4 suppliers to conduct the tendering exercise and in total, three suppliers on the Framework (including Prepaid Financial Services) made a bid for the Support Payments Card (SPC) contract.

The Prepaid Financial Services (PFS) solution is a well-established Mastercard pre-paid card used by organisations across the UK as well as abroad in schemes involving refugees and vulnerable persons. The Home Office systems underwent 5 months of rigorous testing to integrate with Home Office systems incorporating technical and operational scenarios.

The programme utilised a number of data sources and the operation is managing implementation through internal databases therefore we do not currently have the people we support broken down by a particular category. Whilst, we are satisfied the majority have activated cards, we continue to provide direct access to the Home Office for local authorities via Strategic Migration Partnerships and third sector partners to ensure payments to those with vulnerabilities are prioritised.


Written Question
Asylum: Finance
Monday 14th June 2021

Asked by: Helen Hayes (Labour - Dulwich and West Norwood)

Question to the Home Office:

To ask the Secretary of State for the Home Department, what piloting or testing of the new Aspen Card her Department undertook prior to its roll out on 24 May 2021.

Answered by Kevin Foster

Service Users were notified of the transition to the new Aspen cards well in advance of the transition and a significant majority of service users have now successfully received and activated their new card. For those who are not in receipt of an activated card and for any service user who required an emergency cash payment, funds were issued to cover the period until a new card arrives and / or it is successfully activated.

Additionally, accommodation providers are conducting welfare checks in which they will ensure those eligible for asylum support payments have received their new card and they understand how to activate it. We will continue to share data with our providers to ensure they prioritise the appropriate welfare/safeguarding checks.

Prepaid Financial Services (PFS) continue to support the Home Office in rolling out new ASPEN cards to asylum accommodation addresses. They have recently amended processes to ensure service users have increased opportunities to activate cards or avoid card cancellations. They have also agreed to facilitate bulk issue of cards to accommodation blocks to ensure activation for particular user groups.

Prepaid Financial Services (PFS) were awarded the contract for a new prepaid card service following an open and competitive tendering process which included due diligence checks. The Home Office utilised a Crown Commercial Services (CCS) Framework with 4 suppliers to conduct the tendering exercise and in total, three suppliers on the Framework (including Prepaid Financial Services) made a bid for the Support Payments Card (SPC) contract.

The Prepaid Financial Services (PFS) solution is a well-established Mastercard pre-paid card used by organisations across the UK as well as abroad in schemes involving refugees and vulnerable persons. The Home Office systems underwent 5 months of rigorous testing to integrate with Home Office systems incorporating technical and operational scenarios.

The programme utilised a number of data sources and the operation is managing implementation through internal databases therefore we do not currently have the people we support broken down by a particular category. Whilst, we are satisfied the majority have activated cards, we continue to provide direct access to the Home Office for local authorities via Strategic Migration Partnerships and third sector partners to ensure payments to those with vulnerabilities are prioritised.


Written Question
Asylum: Finance
Monday 14th June 2021

Asked by: Helen Hayes (Labour - Dulwich and West Norwood)

Question to the Home Office:

To ask the Secretary of State for the Home Department, what estimate her Department has made of the number of asylum seekers who have (a) not received new Aspen cards and (b) experienced problems activating or using the new Aspen cards; and how many of those affected were (i) pregnant, (ii) children and (iii) disabled.

Answered by Kevin Foster

Service Users were notified of the transition to the new Aspen cards well in advance of the transition and a significant majority of service users have now successfully received and activated their new card. For those who are not in receipt of an activated card and for any service user who required an emergency cash payment, funds were issued to cover the period until a new card arrives and / or it is successfully activated.

Additionally, accommodation providers are conducting welfare checks in which they will ensure those eligible for asylum support payments have received their new card and they understand how to activate it. We will continue to share data with our providers to ensure they prioritise the appropriate welfare/safeguarding checks.

Prepaid Financial Services (PFS) continue to support the Home Office in rolling out new ASPEN cards to asylum accommodation addresses. They have recently amended processes to ensure service users have increased opportunities to activate cards or avoid card cancellations. They have also agreed to facilitate bulk issue of cards to accommodation blocks to ensure activation for particular user groups.

Prepaid Financial Services (PFS) were awarded the contract for a new prepaid card service following an open and competitive tendering process which included due diligence checks. The Home Office utilised a Crown Commercial Services (CCS) Framework with 4 suppliers to conduct the tendering exercise and in total, three suppliers on the Framework (including Prepaid Financial Services) made a bid for the Support Payments Card (SPC) contract.

The Prepaid Financial Services (PFS) solution is a well-established Mastercard pre-paid card used by organisations across the UK as well as abroad in schemes involving refugees and vulnerable persons. The Home Office systems underwent 5 months of rigorous testing to integrate with Home Office systems incorporating technical and operational scenarios.

The programme utilised a number of data sources and the operation is managing implementation through internal databases therefore we do not currently have the people we support broken down by a particular category. Whilst, we are satisfied the majority have activated cards, we continue to provide direct access to the Home Office for local authorities via Strategic Migration Partnerships and third sector partners to ensure payments to those with vulnerabilities are prioritised.


Written Question
Crown Commercial Service: Financial Services
Monday 7th June 2021

Asked by: Chris Stephens (Scottish National Party - Glasgow South West)

Question to the Cabinet Office:

To ask the Chancellor of the Duchy of Lancaster and Minister for the Cabinet Office, whether the Crown Commercial Service will assess in future, as part of its due diligence checks on companies wishing to join the Facilities Management Marketplace, whether they have financial links with supply chain financing providers.

Answered by Julia Lopez - Minister of State (Department for Science, Innovation and Technology)

The Crown Commercial Service (CCS) did not ask companies that are part of its Facilities Management Marketplace whether they have had financial links with (a) Greensill Capital and (b) other supply chain financing providers.

The financial assessment of suppliers who are part of the Facilities Management Marketplace is undertaken using Dun and Bradstreet (D&B) checks, amongst other internal checks. The Facilities Management Marketplace framework has three lots (lots 1a - c) of which each has their own D&B risk threshold that suppliers are required to meet. This is monitored by CCS framework management and commercial finance teams. Where suppliers fall below the minimum D&B credit rating threshold, further investigation is undertaken which may result in a Financial Distress event as per the terms and conditions of the framework.

There is no intention in the future to assess, as part of its due diligence checks on companies wishing to join the Facilities Management Marketplace, whether suppliers have financial links with supply chain financing providers.


Written Question
Crown Commercial Service: Financial Services
Monday 26th April 2021

Asked by: Lord Holmes of Richmond (Conservative - Life peer)

Question to the Cabinet Office:

To ask Her Majesty's Government what steps they are taking to ensure financial technology solutions are considered as part of the Debt Resolution Services supplier roster being created by the Crown Commercial Service.

Answered by Lord True - Leader of the House of Lords and Lord Privy Seal

The Debt Resolution Services Framework will include specific lots for data and affordability solutions. These will be supplied by organisations that provide a range of technology and digital solutions including but not exclusive to; conversational artificial intelligence, open-banking, credit reference agency data, and automated standard financial statements.

Public Sector organisations can utilise these solutions and services to better understand customer financial circumstances and ensure affordable outcomes while providing increased access and choice in the way that customers interact with the services.

It is anticipated that the contract notice for the Debt Resolution Services Framework will be published in June 2021.


Written Question
Government Efficiency Review
Tuesday 26th March 2019

Asked by: Lord Myners (Crossbench - Life peer)

Question to the Cabinet Office:

To ask Her Majesty's Government what plans they have, if any, to assess the financial benefits to UK taxpayers that have resulted from the Green Review of public sector procurement, published in October 2010.

Answered by Lord Young of Cookham

Responding to the findings of the Green Review, HMG took steps to increase efficiency across Government. This included work to enable the UK public sector to get better value from its procurement of common goods and services which is now being taken forward by the Crown Commercial Service.

The Government has published details of savings made through efficiency and reform each year since 2010. The most up-to-date figures are contained in the Crown Commercial Service 2017-18 Annual Report which details £354 million in commercial benefits including savings for central government and £247 million for the wider public sector in that financial year.


Written Question
Interserve
Monday 3rd December 2018

Asked by: Jon Trickett (Labour - Hemsworth)

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, whether the Crown Commercial Service has plans to issue guidance to public sector bodies on the financial risks associated with contracting with Interserve.

Answered by Oliver Dowden - Chancellor of the Duchy of Lancaster

It is the responsibility of contracting authorities to carry out appropriate due diligence

checks on potential suppliers and financial monitoring on existing suppliers when they are contracting out, to ensure that those suppliers are able to deliver the public services for which they are contracted.

The Strategic Supplier Risk Management Policy is not of itself relevant to the conduct of procurement activities. If contracting authorities approach Cabinet Office to request advice on their procurements, however, Cabinet Office provides assistance where requested and available.