Asked by: Lord Taylor of Warwick (Non-affiliated - Life peer)
Question to the Department for Environment, Food and Rural Affairs:
To ask His Majesty's Government, following reports that water companies plan to raise customer bills by up to 70 per cent over the next five years, what assessment they have made of the impact of those rises on (1) household budgets, (2) consumer spending, and (3) overall economic stability; and what steps they are taking to mitigate any such challenges.
Answered by Lord Douglas-Miller - Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)
The public have made it clear clean and plentiful water supply and environmental protection is a priority. New infrastructure will need to be paid for, and while water companies can attract private investment, this will also need to come from customer bills. There is a balance to be struck in terms of priorities – ensuring there is prioritised spending on infrastructure to reduce environmental harm and secure supplies for the future without unduly hitting billpayers with a big rise.
All water companies submitted their proposed business plans for Price Review 2024 to Ofwat in October 2023, which set out planned investment and proposed bill increases for 2025-2030. These are now undergoing scrutiny by the independent regulator Ofwat to ensure they meet the targets for environmental improvements and other obligations, whilst also offering value for money for consumers. As such, current reports of increases to bills over the next five years are not yet confirmed. Increases will be confirmed after Ofwat’s final determinations are published later this year, and new price controls will then come into force from 1st April 2025.
We are committed to a water sector that delivers for customers, the environment and wider society, and recognise that some households may struggle to pay their water bill in full. All water companies offer reduced bills for eligible customers via the WaterSure scheme and social tariffs as well as a range of other financial support measures. We are continuing to work with industry to explore options to improve existing social tariff arrangements.
Asked by: Cat Smith (Labour - Lancaster and Fleetwood)
Question to the Department for Levelling Up, Housing & Communities:
To ask the Secretary of State for Levelling Up, Housing and Communities, whether he has made an assessment of the impact of the potentially misleading marketing of homes on holiday parks as residential properties on consumers.
Answered by Lee Rowley - Minister of State (Minister for Housing)
We expect that the marketing of all properties accords with the Consumer Protection from Unfair Trading Regulations 2008, which prohibits misleading omissions of key information about the property.
Estate agents’ compliance with the law is overseen by the National Trading Standards Estate and Letting Agent Team, who can issue warning or banning orders to agents who fail to comply.
Consumers should make sure they are clear about any restrictions on the property before purchasing, informed by checks on the property title carried out by their conveyancing solicitor before contracts are exchanged.
Asked by: Wendy Chamberlain (Liberal Democrat - North East Fife)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, if he will make an estimate of the cost of uprating pensions payable through the Financial Assistance Scheme to the same level as those payable through the Pension Protection Fund.
Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)
The indexation rules for the Pension Protection Fund and the Financial Assistance Scheme are the same. Payments based on benefits accrued after April 1997 are increased in line with the Consumer Price Index, capped at 2.5 per cent. There is no award of increases on payments based on benefits accrued before April 1997.
Asked by: Fabian Hamilton (Labour - Leeds North East)
Question to the Department for Business and Trade:
To ask the Secretary of State for Business and Trade, what steps she is taking to implement third-party certification to ensure e-bikes, e-scooters and their batteries are approved by an independent body before being available for sale.
Answered by Kevin Hollinrake - Minister of State (Department for Business and Trade)
The Government takes consumer protection very seriously and is concerned about the frequency of fires linked to lithium-ion batteries found in e-bikes and e-scooters. Products must be safe before being placed on the UK market.
Working across Government we are taking action against unsafe products and have issued guidance on the safe use of these products. We are also seeking to better understand the root causes of these incidents and have commissioned research from the Warwick Manufacturing Group (part of Warwick University).
This research will help inform the position moving forward including the interaction between batteries and chargers, and the suitability of third-party conformity assessment to tackle this complex issue.
Asked by: Jim Shannon (Democratic Unionist Party - Strangford)
Question to the Department for Business and Trade:
To ask the Secretary of State for Business and Trade, whether she has had discussions with delivery companies on ensuring that courier services are accessible for all.
Answered by Kevin Hollinrake - Minister of State (Department for Business and Trade)
Ofcom is the independent regulator for the postal sector and publishes an Annual Monitoring Update setting out key data and trends in the postal sector and feedback on users’ experiences of UK postal services.
Under its 2022 Review of Regulation, Ofcom introduced a new consumer protection regulation on parcel companies to ensure all customers of delivery services, including those who may need extra support, are as smooth as possible and their needs are met.
Asked by: Beth Winter (Labour - Cynon Valley)
Question to the Department for Levelling Up, Housing & Communities:
To ask the Secretary of State for Levelling Up, Housing and Communities, whether he has made an assessment of the potential merits of monitoring the (a) accessibility and (b) effectiveness of the appeals process for fines issued by private parking providers.
Answered by Jacob Young - Parliamentary Under Secretary of State (Department for Levelling Up, Housing and Communities)
The Government is taking action to improve the regulation of the private parking industry and is committed to working with both consumer and industry groups to ensure the code comes into effect as quickly as possible. The Government has no plans to back date the code to 7 February 2022.
The Code will ensure the best possible protection for motorists and parking companies alike, for this reason it will require a need for a grace period to be in place at the end of a permitted parking period.
The Government is aware of the concerns being raised regarding the existing appeals services. Alongside the introduction of the new Private Parking Code of Practice, the Government will be establishing a new, second stage appeals service which is straightforward to use and accessible to all. We will monitor the effectiveness of the new service and take action to make improvements where necessary.
Additionally, operator staff will be required to undergo relevant training.
Asked by: Beth Winter (Labour - Cynon Valley)
Question to the Department for Levelling Up, Housing & Communities:
To ask the Secretary of State for Levelling Up, Housing and Communities, whether he has made an assessment of the potential merits of requiring private parking providers to take (a) drivers' and (b) passengers' disabilities into account when (i) levying parking charge notices and (ii) considering appeals for parking charge notices.
Answered by Jacob Young - Parliamentary Under Secretary of State (Department for Levelling Up, Housing and Communities)
The Government is taking action to improve the regulation of the private parking industry and is committed to working with both consumer and industry groups to ensure the code comes into effect as quickly as possible. The Government has no plans to back date the code to 7 February 2022.
The Code will ensure the best possible protection for motorists and parking companies alike, for this reason it will require a need for a grace period to be in place at the end of a permitted parking period.
The Government is aware of the concerns being raised regarding the existing appeals services. Alongside the introduction of the new Private Parking Code of Practice, the Government will be establishing a new, second stage appeals service which is straightforward to use and accessible to all. We will monitor the effectiveness of the new service and take action to make improvements where necessary.
Additionally, operator staff will be required to undergo relevant training.
Asked by: Beth Winter (Labour - Cynon Valley)
Question to the Department for Levelling Up, Housing & Communities:
To ask the Secretary of State for Levelling Up, Housing and Communities, if he will make an assessment of the potential merits of the Private Parking Code of Practice establishing grace periods during which a parking charge notice may not be levied.
Answered by Jacob Young - Parliamentary Under Secretary of State (Department for Levelling Up, Housing and Communities)
The Government is taking action to improve the regulation of the private parking industry and is committed to working with both consumer and industry groups to ensure the code comes into effect as quickly as possible. The Government has no plans to back date the code to 7 February 2022.
The Code will ensure the best possible protection for motorists and parking companies alike, for this reason it will require a need for a grace period to be in place at the end of a permitted parking period.
The Government is aware of the concerns being raised regarding the existing appeals services. Alongside the introduction of the new Private Parking Code of Practice, the Government will be establishing a new, second stage appeals service which is straightforward to use and accessible to all. We will monitor the effectiveness of the new service and take action to make improvements where necessary.
Additionally, operator staff will be required to undergo relevant training.
Asked by: Beth Winter (Labour - Cynon Valley)
Question to the Department for Levelling Up, Housing & Communities:
To ask the Secretary of State for Levelling Up, Housing and Communities, whether he has made an assessment of the potential merits of backdating the new private parking code of practice to 7 February 2022.
Answered by Jacob Young - Parliamentary Under Secretary of State (Department for Levelling Up, Housing and Communities)
The Government is taking action to improve the regulation of the private parking industry and is committed to working with both consumer and industry groups to ensure the code comes into effect as quickly as possible. The Government has no plans to back date the code to 7 February 2022.
The Code will ensure the best possible protection for motorists and parking companies alike, for this reason it will require a need for a grace period to be in place at the end of a permitted parking period.
The Government is aware of the concerns being raised regarding the existing appeals services. Alongside the introduction of the new Private Parking Code of Practice, the Government will be establishing a new, second stage appeals service which is straightforward to use and accessible to all. We will monitor the effectiveness of the new service and take action to make improvements where necessary.
Additionally, operator staff will be required to undergo relevant training.
Asked by: Beth Winter (Labour - Cynon Valley)
Question to the Department for Levelling Up, Housing & Communities:
To ask the Secretary of State for Levelling Up, Housing and Communities, what his planned timetable is for publishing a new private parking code of practice.
Answered by Jacob Young - Parliamentary Under Secretary of State (Department for Levelling Up, Housing and Communities)
The Government is taking action to improve the regulation of the private parking industry and is committed to working with both consumer and industry groups to ensure the code comes into effect as quickly as possible. The Government has no plans to back date the code to 7 February 2022.
The Code will ensure the best possible protection for motorists and parking companies alike, for this reason it will require a need for a grace period to be in place at the end of a permitted parking period.
The Government is aware of the concerns being raised regarding the existing appeals services. Alongside the introduction of the new Private Parking Code of Practice, the Government will be establishing a new, second stage appeals service which is straightforward to use and accessible to all. We will monitor the effectiveness of the new service and take action to make improvements where necessary.
Additionally, operator staff will be required to undergo relevant training.