Asked by: Wendy Morton (Conservative - Aldridge-Brownhills)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what plans he has to help improve work incentives within the benefits system and reduce long-term economic inactivity.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
At the heart of our reforms is the principle that those who can work should work, but if you need help into work the government should support you, and those who can’t work should be supported to live with dignity.
We’ve recently published draft regulations on our Right to Try guarantee, which will give disabled people the confidence to try work and, in July, the Universal Credit Act provided for the first ever, sustained rise in the standard allowance of Universal Credit, benefitting millions of those on the lowest incomes. We have also introduced reforms through the Universal Credit Act 2025, to rebalance support within UC, to address perverse incentives and better encourage those who can work to enter or return to employment. We have also put in place the equivalent of over 1000 full-time Pathways to Work advisers, offering tailored support to support people into work across Britain and we have begun testing our new support conversation.
In the Pathways to Work Green Paper, we consulted on introducing a new contributory benefit in Great Britain, provisionally called ‘Unemployment Insurance’ (UI). The introduction of UI would simplify the contributory system by removing the distinction between jobseekers and those considered unable to work
Introducing UI would also improve the income protection available to people who lose their job to give people the time and space to find the right job, while time-limiting that entitlement to create a strong incentive to return to the labour market.
Asked by: Matt Vickers (Conservative - Stockton West)
Question to the Department for Business and Trade:
To ask the Secretary of State for Business and Trade, what steps he is taking to support jobs in the hospitality sector.
Answered by Gareth Thomas
We recognise the vital role hospitality businesses play in driving economic growth and strengthening community cohesion across the country.
We also increased the Employment Allowance to £10,500, meaning 865,000 employers will pay no National Insurance Contributions (NICs) next year. This allows businesses to employ up to four full-time staff on the National Living Wage and pay no employer NICs and we’re committed to introducing permanently lower business rates for Retail, Hospitality and Leisure businesses with rateable values of less than £500,000.
We have recently launched Sector-based Work Academy Programmes (SWAPs), which help jobseekers move quickly into hospitality roles through flexible training and support. In addition the Hospitality Fund is backing projects that will include addressing skills gaps in the sector and boosting productivity.
Asked by: Charlie Dewhirst (Conservative - Bridlington and The Wolds)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what the average response time is for CMS dispute appeals where a non-resident parent challenges the assessment on the basis of (a) false information and (b) undeclared shared care.
Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)
Information specifically in relation to false information or undeclared share care is not available. Child Maintenance Service appeals, together with Jobseekers Allowance, Housing Benefit, Council Tax Relief and Employment and Support Allowance (with no medical element), are heard by a judge.
In the last quarter for which data is available, January to March 2025, the average time to clear Social Security and Child Support Tribunal appeals which were heard by a Judge only, was 33 weeks.
To reduce the time taken to resolve CMS disputes that have reached Appeal stage, the disputes service has taken the following actions:
Asked by: Nick Timothy (Conservative - West Suffolk)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many benefits claimant households received (a) Universal Credit, (b) New Style Jobseekers’ Allowance, (c) New Style Employment and Support Allowance, (d) Personal Independence Payment and (e) legacy benefits in each year since 2010, broken down by local authority.
Answered by Stephen Timms - Minister of State (Department for Work and Pensions)
Monthly statistics for the number of households on Universal Credit and Housing Benefit in Great Britain by local authority are published quarterly on Stat-Xplore.
Universal Credit statistics are available from August 2015 to November 2024 in the Households on Universal Credit dataset.
Housing Benefit statistics are available from November 2008 to March 2018 in the Housing Benefit – Data to March 2018 dataset and from April 2018 to November 2024 in the Housing Benefit - Data from April 2018 dataset.
Users can log in or access Stat-Xplore as a guest and, if needed, can access guidance on how to extract the information required. There is also a Universal Credit Official Statistics: Stat-Xplore user guide
The information requested for households receiving the other benefits is not readily available and to provide it would incur disproportionate cost.
Asked by: Jim Shannon (Democratic Unionist Party - Strangford)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what steps she is taking to support people claiming (a) Jobseekers Allowance, (b) Employment and Support Allowance and (c) Universal Credit to find employment.
Answered by Alison McGovern - Minister of State (Housing, Communities and Local Government)
This Government is committed to achieving an 80% employment rate by implementing a locally led system of work, skills and health support for all who are economically inactive by bringing together existing locally delivered employment support into a single, coherent offer that is part of local growth plans.
Backed by £240m funding, the Get Britain Working White Paper focuses on building a thriving labour market, reducing economic inactivity, and increasing the number of people in work. Key proposals include:
Asked by: James Wild (Conservative - North West Norfolk)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, how many people in North West Norfolk constituency (a) received winter fuel payments and (b) were eligible for (i) pension credit and (ii) other means tested benefits in 2023-4.
Answered by Emma Reynolds - Secretary of State for Environment, Food and Rural Affairs
Annual statistics on the number of Winter Fuel Payment recipients and households by local authority and by Westminster parliamentary constituency are made publicly available via GOV.UK. The latest release contains data on individual and household level statistics for winter 2022 to 2023. For Winter 2022 to 2023, 24,157 people received a Winter Fuel Payment in North West Norfolk constituency.
Information relating to Pension Credit eligibility is only available via take-up statistics. The latest available Pension Credit take-up statistics for Great Britain cover the financial year 2021 to 2022 and are available at: Income-related benefits: estimates of take-up: financial year ending 2022 - GOV.UK (www.gov.uk). However, these statistics are only available at Great Britain level and cannot be broken down to smaller geographical areas.
Other means-tested benefits available to pensioners to enable them to receive a Winter Fuel Payment are: Income Support, Jobseekers’ Allowance (income-based), Employment and Support Allowance (income-related), and Universal Credit. Take-up statistics for Universal Credit are not available. Since the introduction of Universal Credit, it is no longer possible to make a new claim to other legacy means-tested benefits. We are therefore unable to estimate the number of pensioners who are eligible to claim other means-tested benefits.
Asked by: Alex Cunningham (Labour - Stockton North)
Question to the Home Office:
To ask the Secretary of State for the Home Department, if his Department will make an assessment of the potential impact of No Recourse to Public Funds on people who are (a) destitute and (b) facing destitution.
Answered by Tom Pursglove
The Home Office is committed to the continuous review of the NRPF policy and are engaging with public and private sector organisations on a regular basis to understand the impacts of the NRPF condition.
The Government published an overarching Equality Impact Assessment on the Compliant Environment measures, of which No Recourse to Public Funds (NRPF) is part; Compliant environment: overarching equality impact assessment (accessible) - GOV.UK (www.gov.uk).
In general, temporary migrants are expected to support themselves and any accompanying family members in the UK without recourse to public funds. This is a well-established principle that protects taxpayer-funded public services from becoming overburdened.
Nonetheless, there are important safeguards in place for those in genuine need. Migrants with permission under the Family or Private Life routes, or the Hong Kong British National (Overseas) routes, can apply, for free, to have their NRPF condition lifted by making a ‘Change of Conditions’ application. An individual on these routes can apply to have their NRPF condition lifted if they are destitute or at risk of imminent destitution, if there are reasons relating to the welfare of a relevant child, or where they are facing exceptional circumstances affecting their income or expenditure.
For all other immigration routes (other than Family or Private Life, or the Hong Kong BN(O) routes), the general expectation is that they will return to their home country should they become unable to meet their essential living needs in the UK. If there are particularly compelling circumstances why leaving the UK is not possible, discretion can be used to consider if the circumstances justify access to public funds.
Local authorities may also provide basic safety net support, regardless of immigration status, if it is established either that there is a risk to the wellbeing of a child or there is a genuine care need that does not arise solely from destitution: for example, where a person has community care needs or serious health problems. Support provided to a child by local authorities is not dependent on the immigration status of the child or their parent(s).
Migrants with NRPF who have paid the necessary National Insurance contributions or have relevant periods of employment or self-employment, can claim contributory benefits and statutory payments such as New Style Jobseekers Allowance, Statutory Sick Pay, and the State Pension.
Asked by: Angela Eagle (Labour - Wallasey)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what percentage of new Jobseeker’s Allowance claims have been completed within the planned processing timescales by (a) nation and (b) region in each year since 2010.
Answered by Paul Maynard
Table 1 - Percentage of new claims that have been completed within the planned processing timescales by benefit.
| 2016-17 | 2017-18 | 2018-19 | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 |
Jobseekers Allowance | 88.6% | 86.8% | 80.6% | 53.1% | 82.5% | 87.1% | 67.8% | 58.7% |
Employment and Support Allowance | 84.6% | 85.3% | 73.3% | 96.1% | 70.9% | 42.5% | 47.4% | 39.5% |
State Pension | 87.9% | 73.7% | 86.8% | 86.7% | 76.2% | 45.6% | 72.0% | 96.2% |
Pension Credit | 71.0% | 55.2% | 53.4% | 44.8% | 88.2% | 74.3% | 45.7% | 77.7% |
Disability Living Allowance (child) | 96.8% | 96.5% | 96.2% | 91.3% | 92.1% | 35.6% | 4.6% | 3.5% |
Personal Independence Payment | 85.1% | 77.2% | 72.3% | 40.4% | 23.0% | 6.8% | 38.4% | 51.7% |
Child Maintenance Service | 82.8% | 87.4% | 88.3% | 91.6% | 84.3% | 84.3% | 79.4% | 79.6% |
Universal Credit |
|
| 80.4% | 85.2% | 90.9% | 85.7% | 84.4% | TBC |
Comments to note:
Service Performance Context:
Jobseekers Allowance
Employment and Support Allowance
State Pension
Pension Credit
Disability Living Allowance (Child)
Personal Independence Payment
Child Maintenance Service
Universal Credit
Table 2: Planned Timescales for new claims (current methodology)
Jobseekers Allowance | Within 10 working days |
Employment and Support Allowance | Within 10 working days |
State Pension | Within 20 working days of State Pension entitlement date or 20 working days of Initial date of claim if claiming after entitlement has started. |
Pension Credit | Within 50 working days |
Disability Living Allowance (Child) | Within 40 working days |
Personal Independence Payment | Within 75 working days |
Child Maintenance Service | Payment within 12 weeks |
Universal Credit | % Full Payment 1st Assessment Period |
Notes: The planned timescales detailed above relate to those used for the 23/24 financial year. The timescales and methodologies to calculate them have changed over time to reflect new processes, technology and demands on our services.
Asked by: Angela Eagle (Labour - Wallasey)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what percentage of new Disability Living Allowance claims have been completed within the planned processing timescales by (a) nation and (b) region in each year since 2010.
Answered by Paul Maynard
Table 1 - Percentage of new claims that have been completed within the planned processing timescales by benefit.
| 2016-17 | 2017-18 | 2018-19 | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 |
Jobseekers Allowance | 88.6% | 86.8% | 80.6% | 53.1% | 82.5% | 87.1% | 67.8% | 58.7% |
Employment and Support Allowance | 84.6% | 85.3% | 73.3% | 96.1% | 70.9% | 42.5% | 47.4% | 39.5% |
State Pension | 87.9% | 73.7% | 86.8% | 86.7% | 76.2% | 45.6% | 72.0% | 96.2% |
Pension Credit | 71.0% | 55.2% | 53.4% | 44.8% | 88.2% | 74.3% | 45.7% | 77.7% |
Disability Living Allowance (child) | 96.8% | 96.5% | 96.2% | 91.3% | 92.1% | 35.6% | 4.6% | 3.5% |
Personal Independence Payment | 85.1% | 77.2% | 72.3% | 40.4% | 23.0% | 6.8% | 38.4% | 51.7% |
Child Maintenance Service | 82.8% | 87.4% | 88.3% | 91.6% | 84.3% | 84.3% | 79.4% | 79.6% |
Universal Credit |
|
| 80.4% | 85.2% | 90.9% | 85.7% | 84.4% | TBC |
Comments to note:
Service Performance Context:
Jobseekers Allowance
Employment and Support Allowance
State Pension
Pension Credit
Disability Living Allowance (Child)
Personal Independence Payment
Child Maintenance Service
Universal Credit
Table 2: Planned Timescales for new claims (current methodology)
Jobseekers Allowance | Within 10 working days |
Employment and Support Allowance | Within 10 working days |
State Pension | Within 20 working days of State Pension entitlement date or 20 working days of Initial date of claim if claiming after entitlement has started. |
Pension Credit | Within 50 working days |
Disability Living Allowance (Child) | Within 40 working days |
Personal Independence Payment | Within 75 working days |
Child Maintenance Service | Payment within 12 weeks |
Universal Credit | % Full Payment 1st Assessment Period |
Notes: The planned timescales detailed above relate to those used for the 23/24 financial year. The timescales and methodologies to calculate them have changed over time to reflect new processes, technology and demands on our services.
Asked by: Angela Eagle (Labour - Wallasey)
Question to the Department for Work and Pensions:
To ask the Secretary of State for Work and Pensions, what percentage of new Employment and Support Allowance claims have been completed within the planned processing timescales by (a) nation and (b) region in each year since 2010.
Answered by Paul Maynard
Table 1 - Percentage of new claims that have been completed within the planned processing timescales by benefit.
| 2016-17 | 2017-18 | 2018-19 | 2019-20 | 2020-21 | 2021-22 | 2022-23 | 2023-24 |
Jobseekers Allowance | 88.6% | 86.8% | 80.6% | 53.1% | 82.5% | 87.1% | 67.8% | 58.7% |
Employment and Support Allowance | 84.6% | 85.3% | 73.3% | 96.1% | 70.9% | 42.5% | 47.4% | 39.5% |
State Pension | 87.9% | 73.7% | 86.8% | 86.7% | 76.2% | 45.6% | 72.0% | 96.2% |
Pension Credit | 71.0% | 55.2% | 53.4% | 44.8% | 88.2% | 74.3% | 45.7% | 77.7% |
Disability Living Allowance (child) | 96.8% | 96.5% | 96.2% | 91.3% | 92.1% | 35.6% | 4.6% | 3.5% |
Personal Independence Payment | 85.1% | 77.2% | 72.3% | 40.4% | 23.0% | 6.8% | 38.4% | 51.7% |
Child Maintenance Service | 82.8% | 87.4% | 88.3% | 91.6% | 84.3% | 84.3% | 79.4% | 79.6% |
Universal Credit |
|
| 80.4% | 85.2% | 90.9% | 85.7% | 84.4% | TBC |
Comments to note:
Service Performance Context:
Jobseekers Allowance
Employment and Support Allowance
State Pension
Pension Credit
Disability Living Allowance (Child)
Personal Independence Payment
Child Maintenance Service
Universal Credit
Table 2: Planned Timescales for new claims (current methodology)
Jobseekers Allowance | Within 10 working days |
Employment and Support Allowance | Within 10 working days |
State Pension | Within 20 working days of State Pension entitlement date or 20 working days of Initial date of claim if claiming after entitlement has started. |
Pension Credit | Within 50 working days |
Disability Living Allowance (Child) | Within 40 working days |
Personal Independence Payment | Within 75 working days |
Child Maintenance Service | Payment within 12 weeks |
Universal Credit | % Full Payment 1st Assessment Period |
Notes: The planned timescales detailed above relate to those used for the 23/24 financial year. The timescales and methodologies to calculate them have changed over time to reflect new processes, technology and demands on our services.