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Written Question
Winter Fuel Payments: Terminal Illnesses
Tuesday 4th February 2025

Asked by: Sojan Joseph (Labour - Ashford)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if she will make an assessment of the potential merits of extending the criteria for the eligibility of the Winter Fuel allowance to include pensioners who have received a terminal diagnosis.

Answered by Torsten Bell - Parliamentary Secretary (HM Treasury)

Linking Winter Fuel eligibility to Pension Credit and other means tested benefits for pensioners, ensures the least well-off pensioners still receive the help they need; this includes people with a terminal illness who are eligible. There are no plans to change the eligibility criteria.

The Department supports people nearing the end of life through the Special Rules for End of Life. These enable people who are nearing the end of their lives to get faster, easier access to certain benefits, without needing to attend a medical assessment or serve waiting periods. In most cases they receive the highest rate of benefit. For many years, the Special Rules have applied to people who have six months or less to live and have now been changed so they apply to people who have 12 months or less to live.


Written Question
Winter Fuel Payment: Terminal Illnesses
Thursday 28th November 2024

Asked by: Richard Foord (Liberal Democrat - Honiton and Sidmouth)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, if she will make an assessment of the potential merits of making people with less than 12 months to live to automatically eligible for the Winter Fuel Payment.

Answered by Emma Reynolds - Secretary of State for Environment, Food and Rural Affairs

This Government remains completely committed to supporting pensioners and giving them the dignity and security they deserve in retirement.

Linking Winter Fuel eligibility to Pension Credit and other means tested benefits for pensioners, ensures the least well-off pensioners still receive the help they need; this includes people with a terminal illness who are eligible. There are no plans to change the eligibility criteria.

To ensure that Winter Fuel Payments are received by those on the lowest incomes, the Government is determined to do everything it can to maximise take-up of Pension Credit which provides a safety net for the pensioners on the lowest incomes and opens the door to other benefits including the Winter Fuel Payment.

For disabled pensioners or those with long-term health conditions, the “extra costs” disability benefits, including those provided for by the Scottish Government, provide a tax free, non-income-related contribution towards the extra costs people with a long-term health condition can face, such as additional heating costs. They are paid in addition to any other benefits received.

The Department supports people nearing the end of life through the Special Rules for End of Life (SREL). These enable people who are nearing the end of their lives to get faster, easier access to certain benefits, without needing to attend a medical assessment and without serving waiting periods – and, in most cases, they receive the highest rate of benefit. For many years, the Special Rules have applied to people who have 6 months or less to live and have now been changed so they apply to people who have 12 months or less to live.


Written Question
Winter Fuel Payment: Terminal Illnesses
Tuesday 29th October 2024

Asked by: Carla Lockhart (Democratic Unionist Party - Upper Bann)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what assessment his Department has made of the impact of the change to the Winter Fuel Allowance entitlement on terminally ill patients.

Answered by Emma Reynolds - Secretary of State for Environment, Food and Rural Affairs

Pensioners with a terminal illness who meet the Winter Fuel Payment eligibility criteria will receive a payment in winter 2024/25. Winter Fuel Payments are payable to pensioner households entitled to Pension Credit, or the other qualifying benefits: Universal Credit, income-related Employment and Support Allowance, income-based Jobseeker’s Allowance, Income Support, Child Tax Credit and Working Tax Credit.

This means that the Winter Fuel Payment will be better targeted to low-income pensioners. The Government wants those eligible for Pension Credit but not currently claiming it to receive the benefits they are entitled to, including their Winter Fuel Payment.  As part of this, we have started a new drive to increase take-up of Pension Credit. We know there are low-income pensioners who are not claiming Pension Credit, and we urge those people to apply.

Pensioners with a long-term or terminal health condition may be eligible for Attendance Allowance. It provides a tax free, non-income-related contribution towards the extra costs a long-term health condition can face. It is paid in addition to any other benefits received.

Attendance Allowance also gives rise to a disability addition in Pension Credit, meaning that disabled pensioners are more likely to be entitled to Pension Credit, and at a higher amount, than those without disabilities.


Written Question
Palliative Care: Standards
Friday 25th October 2024

Asked by: Rachael Maskell (Labour (Co-op) - York Central)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, if he will (a) make an assessment of the adequacy of access to (i) counselling and (ii) psychological support for patients who receive a diagnosis of terminal illness and (b) take steps to ensure that such patients have immediate access to such support.

Answered by Stephen Kinnock - Minister of State (Department of Health and Social Care)

We want a society where every person receives high-quality, compassionate care from diagnosis through to the end of life, including counselling and psychological support if they need it.

NHS Talking Therapies Long Term Conditions services provide evidence-based psychological therapies for people with depression and anxiety disorders, who also have a long-term physical health condition, including those with a terminal diagnosis. All integrated care boards are expected to expand services locally by commissioning NHS Talking Therapies services, which are integrated into physical healthcare pathways.

As part of our mission to build a National Health Service that is fit for the future and that is there when people need it, the Government will recruit an additional 8,500 mental health workers to reduce delays and provide faster treatment.


Written Question
Department for Work and Pensions: Telephone Services
Monday 9th September 2024

Asked by: Graham Leadbitter (Scottish National Party - Moray West, Nairn and Strathspey)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps her Department is taking to (a) tackle wait times experienced by (i) vulnerable people who require urgent assistance and (ii) other callers to her Department's helpline, (b) improve the (A) efficiency and (B) accessibility of its customer service and (c) ensure that vulnerable individuals receive timely support.

Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)

DWP reviews forecasted telephony demand and plans resourcing accordingly to keep wait times down. Wait time performance is frequently reviewed and where DWP’s telephony is delivered by an outsourced provider we use the Key Performance Indicator of percentage of calls answered. All DWP customer telephone lines are Freephone numbers.

The Department is investing in a new capability that aims to better route customers to the right offer at the right time. This will help to reduce waiting times by supporting customers to utilise digital alternatives where appropriate, which enables telephony agents to speak to our customers that really need to speak to someone. If a customer indicates they may be at risk of physical or mental harm e.g. suicide, terminal illness, homelessness, and clinical mental health, they will be routed to a telephony agent in as short a journey as possible.

The Department offers a wide range of reasonable adjustments for customers, including production of communications in a range of alternative formats. We are currently testing further digital solutions for British Sign Language interpreter connectivity within our jobcentre environment.


Written Question
Individual Savings Accounts
Thursday 5th September 2024

Asked by: Sarah Green (Liberal Democrat - Chesham and Amersham)

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, if she will make an assessment of the potential merits of increasing the lifetime ISA property value limit.

Answered by James Murray - Chief Secretary to the Treasury

The Lifetime ISA (LISA) was set up to help people build up savings for buying their first home, or for their later life. LISA funds, including any Government bonus, can be withdrawn for the purchase of a first home under £450,000, in the case of terminal illness, or from the age of 60.

Any unauthorised withdrawals are subject to a 25% withdrawal charge. This recoups the Government bonus, any interest or growth arising from it, and a proportion of the individual’s initial savings. Reducing the withdrawal charge would encourage the use of LISAs in ways for which they were not intended.

The Lifetime ISA is set at an appropriate level to support most first-time buyers across the UK while targeting households that may find it most difficult to get onto the property ladder. Data from the latest UK House Price Index demonstrates that the average price paid by first-time buyers remains below the LISA property price cap in all regions of the UK.

The Government keeps all aspects of savings tax policy under review, and considers all representations made carefully, with any changes made as part of the Budget process.


Written Question
Individual Savings Accounts
Thursday 5th September 2024

Asked by: Sarah Green (Liberal Democrat - Chesham and Amersham)

Question to the HM Treasury:

To ask the Chancellor of the Exchequer, if she will make an assessment of the potential merits of reducing early access penalty for lifetime ISAs from 25% to 20%.

Answered by James Murray - Chief Secretary to the Treasury

The Lifetime ISA (LISA) was set up to help people build up savings for buying their first home, or for their later life. LISA funds, including any Government bonus, can be withdrawn for the purchase of a first home under £450,000, in the case of terminal illness, or from the age of 60.

Any unauthorised withdrawals are subject to a 25% withdrawal charge. This recoups the Government bonus, any interest or growth arising from it, and a proportion of the individual’s initial savings. Reducing the withdrawal charge would encourage the use of LISAs in ways for which they were not intended.

The Lifetime ISA is set at an appropriate level to support most first-time buyers across the UK while targeting households that may find it most difficult to get onto the property ladder. Data from the latest UK House Price Index demonstrates that the average price paid by first-time buyers remains below the LISA property price cap in all regions of the UK.

The Government keeps all aspects of savings tax policy under review, and considers all representations made carefully, with any changes made as part of the Budget process.


Written Question
Personal Independence Payment
Wednesday 15th May 2024

Asked by: Vicky Foxcroft (Labour - Lewisham North)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many people were waiting for a decision on their PIP application on 1 March 2024.

Answered by Mims Davies - Shadow Minister (Women)

The number of outstanding PIP cases on the 1 of January 2024 was 263,000. Claims are considered outstanding when the claim has been registered but a decision has not yet been made by a Case Manager on whether to award PIP.

Data on Personal Independence Payment (PIP) decisions after January 2024 cannot be shared as the information is intended for publication at a future date. In line with National Statistics protocols, the department does not make any indication of the statistics public ahead of release.

Notes:

- Source: PIP Atomic Data Store;

- Figures are rounded to the nearest 1,000;

- Figures are for England and Wales only;

- These figures include claims made under normal rules and special rules for terminal illness and include both new claims and Disability Living Allowance (DLA) to PIP reassessment claims.


Written Question
Personal Independence Payment
Wednesday 15th May 2024

Asked by: Vicky Foxcroft (Labour - Lewisham North)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many people were waiting for a decision on their PIP application on 1 April 2024.

Answered by Mims Davies - Shadow Minister (Women)

The number of outstanding PIP cases on the 1 of January 2024 was 263,000. Claims are considered outstanding when the claim has been registered but a decision has not yet been made by a Case Manager on whether to award PIP.

Data on Personal Independence Payment (PIP) decisions after January 2024 cannot be shared as the information is intended for publication at a future date. In line with National Statistics protocols, the department does not make any indication of the statistics public ahead of release.

Notes:

- Source: PIP Atomic Data Store;

- Figures are rounded to the nearest 1,000;

- Figures are for England and Wales only;

- These figures include claims made under normal rules and special rules for terminal illness and include both new claims and Disability Living Allowance (DLA) to PIP reassessment claims.


Written Question
Personal Independence Payment
Wednesday 15th May 2024

Asked by: Vicky Foxcroft (Labour - Lewisham North)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many people were waiting for a decision on their PIP application on 1 January 2024.

Answered by Mims Davies - Shadow Minister (Women)

The number of outstanding PIP cases on the 1 of January 2024 was 263,000. Claims are considered outstanding when the claim has been registered but a decision has not yet been made by a Case Manager on whether to award PIP.

Data on Personal Independence Payment (PIP) decisions after January 2024 cannot be shared as the information is intended for publication at a future date. In line with National Statistics protocols, the department does not make any indication of the statistics public ahead of release.

Notes:

- Source: PIP Atomic Data Store;

- Figures are rounded to the nearest 1,000;

- Figures are for England and Wales only;

- These figures include claims made under normal rules and special rules for terminal illness and include both new claims and Disability Living Allowance (DLA) to PIP reassessment claims.