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Written Question
Social Security Benefits: Fraud and Maladministration
Tuesday 9th December 2025

Asked by: Neil Duncan-Jordan (Labour - Poole)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, with reference to the Budget 2025, what measures his Department will take to reduce error and fraud in the welfare system by £4.6 billion by 2030-31.

Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)

Since Autumn Budget 2024, including the new announcements at Autumn Budget 2025, the Government has committed to gross savings of £14.6bn up to the end of 2030/31 from fraud, error and debt activity in GB. These activities include:

  • introducing regular requests for Universal Credit claimants to confirm whether any of their circumstances have changed, £1.2bn
  • improvements to the verification of self-employment income and expenses and of capital in claimants’ bank accounts to prevent fraud and error entering the Universal Credit benefit system, £0.9bn
  • investment to deploy up to 3,000 additional staff and strengthen our data, analytics and investigative capability, £3.0bn
  • continuing Targeted Case Reviews to check accuracy of Universal Credit claims at risk of being incorrect, £6.6bn including £1.2bn in Autumn Budget 25. Since its inception, TCR has committed to delivering £17.3 billion AME savings by March 2031.
  • providing additional resource to action data alerts to detect and correct under- and over-payments, £0.2bn
  • introducing legislation to require banks and other financial institutions to share data with DWP to help identify any potential overpayments, £1.2bn
  • introducing legislation to allow DWP to recover debts from those no longer on benefit or in PAYE employment, £0.9bn (PSNCR - Public Sector Net Cash Requirement)
  • introducing reviews of Pension Credit claims that are at risk of being incorrect, starting from 2026 and ending in 2029, £0.5bn.

Figures may not sum due to rounding.


Written Question
Department for Work and Pensions: Mental Health
Thursday 4th December 2025

Asked by: Rupert Lowe (Independent - Great Yarmouth)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, how many staff in their Department have been on mental health leave for six months or more; and for what reason.

Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)

Information on sickness absence, including mental ill-health, is available in the Civil Service Sickness Absence Reports, which provide statistics by organisation and sickness reason. These reports can be accessed at: https://www.gov.uk/government/collections/sickness-absence. The Cabinet Office collates Sickness Absence data from DWP on a quarterly basis. On an annual basis this management information is published.

The next release of these statistics is expected to be around 18 December.


Written Question
Access to Work Programme
Thursday 4th December 2025

Asked by: Peter Bedford (Conservative - Mid Leicestershire)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to reduce waiting times for Access to Work applications; and if he will make an assessment of the potential impact of the time taken for those applications on applicants whose ability to work is dependent on timely support, such as community-based NHS staff.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

We recognise the importance of clearing the backlog, which is why last year we increased the number of staff working in this area by 27% and we have continued to streamline delivery practices. To protect employment opportunities, case managers prioritise Access to Work applications where the customer is due to start a job within four weeks, or cases that are up for renewal.

In the Pathways to Work Green Paper, we consulted on the future of Access to Work and how to improve the scheme so that it helps more disabled people in work. We are considering all aspects of the scheme as we develop plans for reform following the conclusion of the consultation.


Written Question
Access to Work Programme
Wednesday 3rd December 2025

Asked by: Chris Law (Scottish National Party - Dundee Central)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to reduce the backlog of cases in the Access to Work scheme.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

We recognise the importance of clearing the backlog, which is why last year we increased the number of staff working in this area by 27% and we have continued to streamline delivery practises. We remain committed to reducing waiting times for claims, prioritising customers starting a job within the next four weeks.

In the Pathways to Work Green Paper, we consulted on the future of Access to Work and how to improve the scheme so that it helps more disabled people in work. We are reviewing all aspects of Access to Work as we develop plans for reform following the conclusion of the consultation.


Written Question
Access to Work Programme
Tuesday 2nd December 2025

Asked by: Freddie van Mierlo (Liberal Democrat - Henley and Thame)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to reduce (a) delays and (a) improve communication in the processing of Access to Work applications for (i) disabled people requiring essential equipment to remain in employment and (ii) other applicants; and if will undertake a review of current service standards to ensure timely support for applicants.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

We recognise the importance of clearing the backlog, which is why last year we increased the number of staff working in this area by 27% and we have continued to streamline delivery practises. We remain committed to reducing waiting times for claims, prioritising customers starting a job within the next four weeks.


In the Pathways to Work Green Paper, we consulted on the future of Access to Work and how to improve the scheme so that it helps more disabled people in work. We are considering all aspects of the scheme as we develop plans for reform following the conclusion of the consultation.


Written Question
Disability: Discrimination
Tuesday 2nd December 2025

Asked by: Luke Akehurst (Labour - North Durham)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps he is taking to help prevent retaliatory actions against staff who have made internal disclosures about disability discrimination.

Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)

As an accredited Disability Confident Leader, the Department for Work and Pensions take seriously its responsibility to support all staff, including those with a disability, who make disclosures about discrimination and preventing any retaliation.

The department has a number of mechanisms, including dedicated harassment, grievance, and HR policies and processes; regular promotion of Speak Up Safely Line and Ambassadors for Fair Treatment providing confidential, and if required anonymous support and guidance. We also provide wellbeing support (including mental health first aiders), as well as promoting a transparent and supportive approach to workplace adjustments, ensuring staff feel safe when disclosing disabilities.


Written Question
Sick Leave
Tuesday 2nd December 2025

Asked by: Gregory Stafford (Conservative - Farnham and Bordon)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether his Department has assessed the effectiveness of the Bradford Score Chart as a tool for monitoring short-term staff absences.

Answered by Andrew Western - Parliamentary Under-Secretary (Department for Work and Pensions)

DWP is aware of the Bradford Score relating to the management of short-term sickness absence.

We do not use the Bradford Score but we have a separate system for monitoring and managing sick leave.


Written Question
Access to Work Programme
Tuesday 2nd December 2025

Asked by: Louise Haigh (Labour - Sheffield Heeley)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, whether his Department has made an assessment of the potential impact of the time taken for Access to Work on disabled people unable to (a) start and (b) sustain employment.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

We are committed to reducing waiting times for Access to Work. We have increased the number of staff processing Access to Work claims by 27% and applications from customers who are about to start a job or who are renewing are prioritised.

The Green Paper launched a consultation on the future of Access to Work which has now concluded. We are considering responses to the consultation and will set out our plans in due course.


Written Question
Access to Work Programme
Tuesday 2nd December 2025

Asked by: Louise Haigh (Labour - Sheffield Heeley)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps his Department is taking to ensure Access to Work applications are processed within a reasonable timeframe.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

We are committed to reducing waiting times for Access to Work. We have increased the number of staff processing Access to Work claims by 27% and applications from customers who are about to start a job or who are renewing are prioritised.

The Green Paper launched a consultation which has now concluded. We are considering responses to the consultation and will set out our plans in due course.


Written Question
Hearing Impairment: Training
Monday 1st December 2025

Asked by: Gill Furniss (Labour - Sheffield Brightside and Hillsborough)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what steps the Disability Unit is taking to embed deaf awareness across Government services.

Answered by Stephen Timms - Minister of State (Department for Work and Pensions)

The Disability Unit within Cabinet Office has responsibility for the British Sign Language (BSL) Act 2022, which has created a greater recognition and understanding of BSL and deaf awareness.

The Act requires the government to report on what departments listed in the Act have done to promote or facilitate the use of British Sign Language in their communications with the public, and the third BSL report was published in July 2025.

In addition to overall reporting, each ministerial department has produced a 5 year BSL Plan, published alongside the third BSL report. Within these plans, many government departments have committed to including deaf awareness training for their staff and affiliated public bodies. The Cabinet Office has also committed to raise awareness of BSL and the BSL Act 2022 across the Civil Service to support other departments to deliver their BSL commitments.

Following the passage of the BSL Act, the BSL Advisory board was created to advise the Government on key issues impacting the Deaf community in their everyday life. The Board will continue to work with the BSL Advisory Board, Deaf people and their representative organisations, and with Ministers across government, including the Lead Ministers for Disability.