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Written Question
Children: Maintenance
Wednesday 1st May 2024

Asked by: Angela Eagle (Labour - Wallasey)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what proportion of new Child Maintenance claims have been completed within the planned processing timescales by (a) nation and (b) region in each year since 2012.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

Table 1 - Percentage of new claims that have been completed within the planned processing timescales by benefit.

2016-17

2017-18

2018-19

2019-20

2020-21

2021-22

2022-23

2023-24

Jobseekers Allowance

88.6%

86.8%

80.6%

53.1%

82.5%

87.1%

67.8%

58.7%

Employment and Support Allowance

84.6%

85.3%

73.3%

96.1%

70.9%

42.5%

47.4%

39.5%

State Pension

87.9%

73.7%

86.8%

86.7%

76.2%

45.6%

72.0%

96.2%

Pension Credit

71.0%

55.2%

53.4%

44.8%

88.2%

74.3%

45.7%

77.7%

Disability Living Allowance (child)

96.8%

96.5%

96.2%

91.3%

92.1%

35.6%

4.6%

3.5%

Personal Independence Payment

85.1%

77.2%

72.3%

40.4%

23.0%

6.8%

38.4%

51.7%

Child Maintenance Service

82.8%

87.4%

88.3%

91.6%

84.3%

84.3%

79.4%

79.6%

Universal Credit

80.4%

85.2%

90.9%

85.7%

84.4%

TBC

Comments to note:

  • Data has been provided for the years 2016-17 to 2023-24 (UC 2018-19 to 2023-24). Previous years requested are not retained centrally and the breakdown by nation and region for services except UC would only be available at a disproportionate cost.

  • In the spirit of answering the question we have provided table 1 above.

Service Performance Context:

Jobseekers Allowance

  • From the start of the pandemic until April 2021, JSA claims were subject to easements that meant face-to-face appointment was removed. In April 2021, Claimant Commitments and regular face to face engagement requirements were reintroduced.

Employment and Support Allowance

  • ESA 2019-20 to 2023-24, the new claim process for New Style Employment and Support Allowance (NSESA) changed. In April 2020 a digital claim was introduced during Covid. Prior to this, as part of the new claim process, a period up to 10 days at beginning was never measured. With the re-designed process all time is included, so it is not possible to make a like-for-like comparison with the new claim process before April 2020.

State Pension

  • Performance was severely impacted due to the need to repivot resource to other areas, such as Universal Credit, during the global pandemic. In 2021/22, resource was re-deployed to work through the backlogs. Investment in digital services in this area has also aided recovery leading to significant performance improvements in 2023/24.

Pension Credit

  • 2019/20 was impacted by substantial spikes in claims following the BBC decision to remove free TV licences. Uptake in Pension Credit has been encouraged through campaigns and again led to unprecedented claims being received when entitlement was linked to additional Cost of Living payments. This created backlogs and impacted payment timeliness as these were recovered.

Disability Living Allowance (Child)

  • Disability Living Allowance ceased in 2013 and is no longer an active benefit, it was replaced by Personal Independence Payment. Disability Living Allowance for Children continues to accept new claims and as such we have responded in respect of this benefit.
  • Demand for Child DLA has increased in recent years and is significantly higher than pre-pandemic volumes.
  • During 2020-21 we deferred case renewal activity to focus on processing new claims. Since then the service has had to service both high new claims volumes and the deferred renewal work which has led to longer processing times.
  • We have increased the numbers of staff working on Child DLA to respond to increase new claims volumes, and clear cases in date order to ensure fair customer service.

Personal Independence Payment

  • PIP performance represents a significant recovery compared to prior periods and the lowest average journey time recorded since 2018 (see published statistics)
  • PIP New Claims demand is significantly higher than pre-Covid levels, despite the devolution of Scottish claims during this period.

Child Maintenance Service

  • Child Maintenance Service application volumes have been sharply increasing with CMS receiving more than 50% more in 2023/24 than in 2021/22. This dip in performance over this time can largely be explained by this. More recently, the removal of the Application fee has also resulted in higher volumes.

Universal Credit

  • Data has been provided for the years 2018-19 to 2023-24. Detailed data by local areas is available via Stat Xplore within the Universal Credit Published Statistics (Universal Credit statistics - GOV.UK (www.gov.uk)). Previous years requested are not retained centrally or published and the breakdown by nation and region would only be available at a disproportionate cost.

  • The 2023-24 figures for UC are not available until May as per the Statistics Release schedule.

  • Planned timescales for all benefits are listed in table 2 below.

Table 2: Planned Timescales for new claims (current methodology)

Jobseekers Allowance

Within 10 working days

Employment and Support Allowance

Within 10 working days

State Pension

Within 20 working days of State Pension entitlement date or 20 working days of Initial date of claim if claiming after entitlement has started.

Pension Credit

Within 50 working days

Disability Living Allowance (Child)

Within 40 working days

Personal Independence Payment

Within 75 working days

Child Maintenance Service

Payment within 12 weeks

Universal Credit

% Full Payment 1st Assessment Period

Notes: The planned timescales detailed above relate to those used for the 23/24 financial year. The timescales and methodologies to calculate them have changed over time to reflect new processes, technology and demands on our services.


Written Question
Universal Credit
Wednesday 1st May 2024

Asked by: Angela Eagle (Labour - Wallasey)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what percentage of new Universal Credit claims have been completed within the planned processing timescales by (a) nation and (b) region in each year since 2012.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

Table 1 - Percentage of new claims that have been completed within the planned processing timescales by benefit.

2016-17

2017-18

2018-19

2019-20

2020-21

2021-22

2022-23

2023-24

Jobseekers Allowance

88.6%

86.8%

80.6%

53.1%

82.5%

87.1%

67.8%

58.7%

Employment and Support Allowance

84.6%

85.3%

73.3%

96.1%

70.9%

42.5%

47.4%

39.5%

State Pension

87.9%

73.7%

86.8%

86.7%

76.2%

45.6%

72.0%

96.2%

Pension Credit

71.0%

55.2%

53.4%

44.8%

88.2%

74.3%

45.7%

77.7%

Disability Living Allowance (child)

96.8%

96.5%

96.2%

91.3%

92.1%

35.6%

4.6%

3.5%

Personal Independence Payment

85.1%

77.2%

72.3%

40.4%

23.0%

6.8%

38.4%

51.7%

Child Maintenance Service

82.8%

87.4%

88.3%

91.6%

84.3%

84.3%

79.4%

79.6%

Universal Credit

80.4%

85.2%

90.9%

85.7%

84.4%

TBC

Comments to note:

  • Data has been provided for the years 2016-17 to 2023-24 (UC 2018-19 to 2023-24). Previous years requested are not retained centrally and the breakdown by nation and region for services except UC would only be available at a disproportionate cost.

  • In the spirit of answering the question we have provided table 1 above.

Service Performance Context:

Jobseekers Allowance

  • From the start of the pandemic until April 2021, JSA claims were subject to easements that meant face-to-face appointment was removed. In April 2021, Claimant Commitments and regular face to face engagement requirements were reintroduced.

Employment and Support Allowance

  • ESA 2019-20 to 2023-24, the new claim process for New Style Employment and Support Allowance (NSESA) changed. In April 2020 a digital claim was introduced during Covid. Prior to this, as part of the new claim process, a period up to 10 days at beginning was never measured. With the re-designed process all time is included, so it is not possible to make a like-for-like comparison with the new claim process before April 2020.

State Pension

  • Performance was severely impacted due to the need to repivot resource to other areas, such as Universal Credit, during the global pandemic. In 2021/22, resource was re-deployed to work through the backlogs. Investment in digital services in this area has also aided recovery leading to significant performance improvements in 2023/24.

Pension Credit

  • 2019/20 was impacted by substantial spikes in claims following the BBC decision to remove free TV licences. Uptake in Pension Credit has been encouraged through campaigns and again led to unprecedented claims being received when entitlement was linked to additional Cost of Living payments. This created backlogs and impacted payment timeliness as these were recovered.

Disability Living Allowance (Child)

  • Disability Living Allowance ceased in 2013 and is no longer an active benefit, it was replaced by Personal Independence Payment. Disability Living Allowance for Children continues to accept new claims and as such we have responded in respect of this benefit.
  • Demand for Child DLA has increased in recent years and is significantly higher than pre-pandemic volumes.
  • During 2020-21 we deferred case renewal activity to focus on processing new claims. Since then the service has had to service both high new claims volumes and the deferred renewal work which has led to longer processing times.
  • We have increased the numbers of staff working on Child DLA to respond to increase new claims volumes, and clear cases in date order to ensure fair customer service.

Personal Independence Payment

  • PIP performance represents a significant recovery compared to prior periods and the lowest average journey time recorded since 2018 (see published statistics)
  • PIP New Claims demand is significantly higher than pre-Covid levels, despite the devolution of Scottish claims during this period.

Child Maintenance Service

  • Child Maintenance Service application volumes have been sharply increasing with CMS receiving more than 50% more in 2023/24 than in 2021/22. This dip in performance over this time can largely be explained by this. More recently, the removal of the Application fee has also resulted in higher volumes.

Universal Credit

  • Data has been provided for the years 2018-19 to 2023-24. Detailed data by local areas is available via Stat Xplore within the Universal Credit Published Statistics (Universal Credit statistics - GOV.UK (www.gov.uk)). Previous years requested are not retained centrally or published and the breakdown by nation and region would only be available at a disproportionate cost.

  • The 2023-24 figures for UC are not available until May as per the Statistics Release schedule.

  • Planned timescales for all benefits are listed in table 2 below.

Table 2: Planned Timescales for new claims (current methodology)

Jobseekers Allowance

Within 10 working days

Employment and Support Allowance

Within 10 working days

State Pension

Within 20 working days of State Pension entitlement date or 20 working days of Initial date of claim if claiming after entitlement has started.

Pension Credit

Within 50 working days

Disability Living Allowance (Child)

Within 40 working days

Personal Independence Payment

Within 75 working days

Child Maintenance Service

Payment within 12 weeks

Universal Credit

% Full Payment 1st Assessment Period

Notes: The planned timescales detailed above relate to those used for the 23/24 financial year. The timescales and methodologies to calculate them have changed over time to reflect new processes, technology and demands on our services.


Written Question
Local Government: Trade Union Officials
Wednesday 1st May 2024

Asked by: Mary Kelly Foy (Labour - City of Durham)

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, with reference to the news story entitled Cabinet Office Minister writes to councils over spending on Trade Union facility time, published by his Department on 10 April 2024, how many hours of civil servants' time were used on the formulation of the (a) research, (b) letter and (c) associated press release.

Answered by John Glen - Paymaster General and Minister for the Cabinet Office

The Cabinet Office wrote to 21 local authorities that, according to their self-reported facility time data, spent over 0.2% of their paybill on facility time. This information is available on gov.uk.

The Cabinet Office already publishes the information on facility time spend each year as part of the legislative requirements within the Trade Union (Facility Time Publication Requirements) Regulations 2017. This means that other than the issuing of the relevant letters, the time taken for which was negligible, there was very little other time spent on this particular exercise.


Written Question
Local Government: Trade Union Officials
Wednesday 1st May 2024

Asked by: Mary Kelly Foy (Labour - City of Durham)

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, with reference to the news story entitled Cabinet Office Minister writes to councils over spending on Trade Union facility time, published by his Department on 10 April 2024, which local authorities were sent the letter.

Answered by John Glen - Paymaster General and Minister for the Cabinet Office

The Cabinet Office wrote to 21 local authorities that, according to their self-reported facility time data, spent over 0.2% of their paybill on facility time. This information is available on gov.uk.

The Cabinet Office already publishes the information on facility time spend each year as part of the legislative requirements within the Trade Union (Facility Time Publication Requirements) Regulations 2017. This means that other than the issuing of the relevant letters, the time taken for which was negligible, there was very little other time spent on this particular exercise.


Written Question
Veterans: Social Rented Housing
Wednesday 1st May 2024

Asked by: Steve McCabe (Labour - Birmingham, Selly Oak)

Question to the Cabinet Office:

To ask the Minister for the Cabinet Office, with reference to the Veterans' Strategy Action Plan 2022-24, what steps the Office for Veterans Affairs has taken to improve veterans' access to social housing.

Answered by Johnny Mercer - Minister of State (Cabinet Office) (Minister for Veterans' Affairs)

The Veterans Strategy Action Plan sets out over sixty commitments from across government to deliver on the vision and principles of our 2018 Strategy for our veterans, including on housing.

The Government is committed to providing high priority access for social housing and temporary accommodation. To improve access to social housing, we changed the law so that veterans with urgent housing needs are always given ‘additional preference’ (high priority) for social housing, and that those who left the forces within the preceding 5 years cannot be disqualified from social housing because of a local connection or residency requirement.

We have also published dedicated statutory social housing allocations guidance which sets out how local authorities can support veterans and their families to access social housing.

To ensure the sustainable supply of social housing, the £20 million Veteran Capital Housing Fund continues to award grants to fund the refurbishment of existing, affordable and social rental properties, as well as the development and delivery of new build projects.




Written Question
Tree Planting: North of England
Wednesday 1st May 2024

Asked by: Rachael Maskell (Labour (Co-op) - York Central)

Question to the Department for Environment, Food and Rural Affairs:

To ask the Secretary of State for Environment, Food and Rural Affairs, if he will work with metro mayors on delivering the White Rose forest objectives.

Answered by Rebecca Pow - Parliamentary Under-Secretary (Department for Environment, Food and Rural Affairs)

The White Rose Forest is the community forest for North and West Yorkshire, working in partnership with local authorities, landowners, businesses and communities to increase woodland across the region and improve our natural environment. To deliver the objectives of our Community Forests and Woodland Creation Partnerships Defra works with a wide range of stakeholders in local government, the NGO sector and beyond.


Written Question
Personal Independence Payment
Wednesday 1st May 2024

Asked by: Angela Eagle (Labour - Wallasey)

Question to the Department for Work and Pensions:

To ask the Secretary of State for Work and Pensions, what percentage of new Personal Independence Payment claims have been completed within the planned processing timescales by (a) nation and (b) region in each year since 2013.

Answered by Paul Maynard - Parliamentary Under-Secretary (Department for Work and Pensions)

Table 1 - Percentage of new claims that have been completed within the planned processing timescales by benefit.

2016-17

2017-18

2018-19

2019-20

2020-21

2021-22

2022-23

2023-24

Jobseekers Allowance

88.6%

86.8%

80.6%

53.1%

82.5%

87.1%

67.8%

58.7%

Employment and Support Allowance

84.6%

85.3%

73.3%

96.1%

70.9%

42.5%

47.4%

39.5%

State Pension

87.9%

73.7%

86.8%

86.7%

76.2%

45.6%

72.0%

96.2%

Pension Credit

71.0%

55.2%

53.4%

44.8%

88.2%

74.3%

45.7%

77.7%

Disability Living Allowance (child)

96.8%

96.5%

96.2%

91.3%

92.1%

35.6%

4.6%

3.5%

Personal Independence Payment

85.1%

77.2%

72.3%

40.4%

23.0%

6.8%

38.4%

51.7%

Child Maintenance Service

82.8%

87.4%

88.3%

91.6%

84.3%

84.3%

79.4%

79.6%

Universal Credit

80.4%

85.2%

90.9%

85.7%

84.4%

TBC

Comments to note:

  • Data has been provided for the years 2016-17 to 2023-24 (UC 2018-19 to 2023-24). Previous years requested are not retained centrally and the breakdown by nation and region for services except UC would only be available at a disproportionate cost.

  • In the spirit of answering the question we have provided table 1 above.

Service Performance Context:

Jobseekers Allowance

  • From the start of the pandemic until April 2021, JSA claims were subject to easements that meant face-to-face appointment was removed. In April 2021, Claimant Commitments and regular face to face engagement requirements were reintroduced.

Employment and Support Allowance

  • ESA 2019-20 to 2023-24, the new claim process for New Style Employment and Support Allowance (NSESA) changed. In April 2020 a digital claim was introduced during Covid. Prior to this, as part of the new claim process, a period up to 10 days at beginning was never measured. With the re-designed process all time is included, so it is not possible to make a like-for-like comparison with the new claim process before April 2020.

State Pension

  • Performance was severely impacted due to the need to repivot resource to other areas, such as Universal Credit, during the global pandemic. In 2021/22, resource was re-deployed to work through the backlogs. Investment in digital services in this area has also aided recovery leading to significant performance improvements in 2023/24.

Pension Credit

  • 2019/20 was impacted by substantial spikes in claims following the BBC decision to remove free TV licences. Uptake in Pension Credit has been encouraged through campaigns and again led to unprecedented claims being received when entitlement was linked to additional Cost of Living payments. This created backlogs and impacted payment timeliness as these were recovered.

Disability Living Allowance (Child)

  • Disability Living Allowance ceased in 2013 and is no longer an active benefit, it was replaced by Personal Independence Payment. Disability Living Allowance for Children continues to accept new claims and as such we have responded in respect of this benefit.
  • Demand for Child DLA has increased in recent years and is significantly higher than pre-pandemic volumes.
  • During 2020-21 we deferred case renewal activity to focus on processing new claims. Since then the service has had to service both high new claims volumes and the deferred renewal work which has led to longer processing times.
  • We have increased the numbers of staff working on Child DLA to respond to increase new claims volumes, and clear cases in date order to ensure fair customer service.

Personal Independence Payment

  • PIP performance represents a significant recovery compared to prior periods and the lowest average journey time recorded since 2018 (see published statistics)
  • PIP New Claims demand is significantly higher than pre-Covid levels, despite the devolution of Scottish claims during this period.

Child Maintenance Service

  • Child Maintenance Service application volumes have been sharply increasing with CMS receiving more than 50% more in 2023/24 than in 2021/22. This dip in performance over this time can largely be explained by this. More recently, the removal of the Application fee has also resulted in higher volumes.

Universal Credit

  • Data has been provided for the years 2018-19 to 2023-24. Detailed data by local areas is available via Stat Xplore within the Universal Credit Published Statistics (Universal Credit statistics - GOV.UK (www.gov.uk)). Previous years requested are not retained centrally or published and the breakdown by nation and region would only be available at a disproportionate cost.

  • The 2023-24 figures for UC are not available until May as per the Statistics Release schedule.

  • Planned timescales for all benefits are listed in table 2 below.

Table 2: Planned Timescales for new claims (current methodology)

Jobseekers Allowance

Within 10 working days

Employment and Support Allowance

Within 10 working days

State Pension

Within 20 working days of State Pension entitlement date or 20 working days of Initial date of claim if claiming after entitlement has started.

Pension Credit

Within 50 working days

Disability Living Allowance (Child)

Within 40 working days

Personal Independence Payment

Within 75 working days

Child Maintenance Service

Payment within 12 weeks

Universal Credit

% Full Payment 1st Assessment Period

Notes: The planned timescales detailed above relate to those used for the 23/24 financial year. The timescales and methodologies to calculate them have changed over time to reflect new processes, technology and demands on our services.


Written Question
Roads: Bexley
Wednesday 1st May 2024

Asked by: David Evennett (Conservative - Bexleyheath and Crayford)

Question to the Department for Transport:

To ask the Secretary of State for Transport, whether he has made an assessment of the impact of potholes on drivers in Bexley.

Answered by Guy Opperman - Parliamentary Under-Secretary (Department for Transport)

The Government has recently announced a £8.3 billion funding uplift for roads resurfacing across England between 2023/24 – 2033/34. As part of this it has provided the London Borough of Bexley Council with an additional £275,000 in 2023/24 and will provide a further £275,000 in 2024/25.

This money has been provided directly to the respective London Borough rather than via the Mayor of London. At a national level, the Department publishes statistics on gov.uk on the condition and maintenance of the highways in England.

Ultimately, however, under the 1980 Highway Act it is the responsibility of the local highway authority, in this case the London Borough of Bexley Council, to maintain and manage the highway network they are responsible for. In London, transport is a devolved matter, and the overall state of London’s roads is a matter for the Mayor.


Written Question
Agriculture: Land Use
Wednesday 1st May 2024

Asked by: Earl of Caithness (Conservative - Excepted Hereditary)

Question to the Department for Environment, Food and Rural Affairs:

To ask His Majesty's Government what percentage of Grade 1 and 2 lowland peat is let on annual farm business tenancies; and what steps they are taking to ensure this land is not being farmed in a manner that is accelerating its degradation and threatening future food security.

Answered by Lord Benyon - Minister of State (Foreign, Commonwealth and Development Office)

Peat policy is a devolved matter and the information provided therefore relates to England only.

Defra does not have any data on the percentage of Grade 1 and 2 lowland peat let on annual farm business tenancies.

In the Environmental Improvement Plan, we said that we are committed to halting the degradation of our lowland peat soils which causes such significant harm to the environment.

We have also agreed to take forward action on all recommendations of the Lowland Agricultural Peat Task Force Chair's report, recognising the vital role that lowland peat soils play in producing food for our nation and supporting our rural economies.

We are currently funding approximately £12.5million on projects on paludiculture, local collaboration, and water management, as first steps towards a more sustainable future for lowland agricultural peat.

We are also developing a new England Peat Map that will help us identify areas for future intervention.


Written Question
Pharmacy: Electronic Cigarettes and Smoking
Wednesday 1st May 2024

Asked by: Rachael Maskell (Labour (Co-op) - York Central)

Question to the Department of Health and Social Care:

To ask the Secretary of State for Health and Social Care, what discussions she has had with community pharmacists on supporting people with (a) smoking and (b) vaping (i) addiction and (ii) dependency.

Answered by Andrea Leadsom - Parliamentary Under-Secretary (Department of Health and Social Care)

Quitting smoking is the best thing a smoker can do for their health and smokers are three times as likely to succeed with stop smoking services (SSS) when compared to an unsupported quit attempt. As announced in Stopping the start: our new plan to create a smokefree generation, published in October 2023, the Government is investing an additional £70 million per year for five years to support local authority-led SSS, around doubling current spend and supporting 360,000 people to set a quit date each year. Local authorities commission a variety of settings, including community pharmacy, to deliver SSS. In 2022/23, 12,165 of the 176,566 quit dates set through SSS were in a pharmacy setting. Since March 2022, hospitals have been referring patients to community pharmacy to continue the stop smoking journey they started in hospital as part of the NHS Smoking Cessation Service in community pharmacies agreed by the Department, NHS England and Community Pharmacy England. Across the country, 4841 community pharmacies have signed up to deliver the service.

In addition, we are establishing a financial incentives scheme to help pregnant smokers and their partners to quit smoking, with smoking cessation support. This evidence-based intervention will encourage pregnant women to give up smoking, and remain smokefree throughout pregnancy and beyond, helping to improve the health and wellbeing of both mother and baby.