Information between 19th August 2021 - 15th May 2024
Note: This sample does not contain the most recent 2 weeks of information. Up to date samples can only be viewed by Subscribers.
Click here to view Subscription options.
| Written Answers |
|---|
|
Postal Services: Coronavirus
Asked by: Charlotte Nichols (Labour - Warrington North) Wednesday 12th January 2022 Question to the Department for Business, Energy and Industrial Strategy: To ask the Secretary of State for Business, Energy and Industrial Strategy, what steps he will take to ensure that service levels within postal services are maintained at a high level throughout the Christmas period and the covid-19 outbreak. Answered by Paul Scully The Government recognises the importance of a reliable universal postal service to customers and local communities across the UK and we know postal workers are working exceptionally hard to meet demand over the festive period.
Royal Mail has publicly stated that it is aware of the reduction in service levels in some areas and has taken action to minimise disruption to postal services throughout the Christmas period. This includes opening five temporary parcel sorting centres and recruiting thousands of seasonal workers to help sort the Christmas post at sites across the UK.
Royal Mail’s contingency plans to mitigate disruption to postal services are overseen by Ofcom, the independent regulator responsible for monitoring the delivery of the universal postal service.
Ofcom monitors Royal Mail’s performance and has powers to investigate and take enforcement action if Royal Mail fails to achieve its service delivery targets. |
|
Postal Services: Coronavirus
Asked by: Mike Amesbury (Labour - Weaver Vale) Friday 10th December 2021 Question to the Department for Business, Energy and Industrial Strategy: To ask the Secretary of State for Business, Energy and Industrial Strategy, what assessment has he made of the level of disruption to postal services as a result of covid-19 related absences. Answered by Paul Scully Royal Mail’s contingency plans to mitigate disruption to postal services are overseen by Ofcom, the independent regulator responsible for monitoring the delivery of the universal postal service.
Ofcom carefully monitors Royal Mail’s performance to ensure it is providing the best service possible to customers and has powers to investigate and take enforcement action if Royal Mail fails to achieve its performance targets.
Ofcom will continue to take a pragmatic and proportionate approach to compliance monitoring. |