Driver and Vehicle Licensing Agency: Post Office

(asked on 18th July 2023) - View Source

Question to the Department for Transport:

To ask His Majesty's Government what is the reason for removing the ability to tax vehicles at Post Offices.


Answered by
Baroness Vere of Norbiton Portrait
Baroness Vere of Norbiton
Parliamentary Secretary (HM Treasury)
This question was answered on 25th July 2023

Post Office Ltd currently provides a limited range of Driver and Vehicle Licensing Agency (DVLA) services and an extension to the current contract has been agreed, ensuring that DVLA services will be available at post offices until the end of March 2024.

The DVLA wants its customers to be able to access its services as quickly and as easily as possible and the role of front office counter services will form part of the considerations of future service offerings, utilising government agreements if necessary.

The vast majority of those licensing vehicles, already do so online or via the DVLA’s automated telephone service, which is available 24 hours a day, seven days a week. The DVLA will continue to ensure that all customers will be able to license their vehicles.

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