Horizon IT System: Compensation

(asked on 9th July 2025) - View Source

Question to the Department for Business and Trade:

To ask His Majesty's Government, further to the Post Office Horizon IT Inquiry Report Volume 1 (HC 1119), published on 8 July, what action they are taking to ensure that compensation claims are urgently paid to victims in full.


Answered by
Baroness Jones of Whitchurch Portrait
Baroness Jones of Whitchurch
Baroness in Waiting (HM Household) (Whip)
This question was answered on 21st July 2025

We welcome the publication of the first volume of the Horizon IT Inquiry report and are actively considering Sir Wyn William’s 19 recommendations; a formal response will be provided by the 10 October 2025 deadline. We have however already accepted 2 recommendations: to extend redress to family members, and to ensure claimants have access to the ‘best offer’ before appealing to the independent panel.

We continue to seek options to speed up redress, in discussion with the Horizon Compensation Advisory Board. As of 30 June 2025, approximately £1,098 million has been paid in total redress to over 7,900 claimants. This represents a fourfold increase since July 2024, with more than 5,000 victims receiving compensation for the first time. There is however, a lot more to still do.

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