Question to the Department for Education:

To ask His Majesty's Government, for each year following the coming into force of section 496 of the Education Act 1996, how many parental appeals have been made to the Secretary of State under that section, and how many such appeals have (1) been granted and (2) resulted in a request that the local authority reconsider the case.

The department’s School Complaints Compliance Unit (SCCU) considers how maintained schools and academies handle complaints on behalf of my right hon. Friend, the Secretary of State for Education. For maintained schools, SCCU considers whether a school has dealt with a complaint in line with education legislation and any relevant statutory policies. If they find a maintained school has not acted reasonably under education law, and identify a practical action to take, they can instruct the school accordingly. These actions are usually a technical or procedural change in a school’s policy, to ensure they carry out their duties in line with education legislation. If the school does not make the required changes, sections 496 and 497 of the Education Act 1996 allow my right hon. Friend, the Secretary of State for Education to intervene and issue a direction to the school.

The department does not hold data in relation to complaints about maintained schools prior to 2013. The table below shows the number of in scope complaints received by the SCCU about maintained schools. From 2013 to 31 August 2023, the SCCU did not record if complaints were from parents, but from 1 September 2023 onwards this has been recorded. No directions have been issued in relation to a complaint about a maintained school.

*Outcome data split under sections 496 and 497 is not recorded.