Social Services: Compensation

(asked on 6th October 2020) - View Source

Question to the Department for Levelling Up, Housing & Communities:

To ask Her Majesty's Government how much has been paid out by local authorities as a result of Local Government and Social Care Ombudsman investigations into adult care complaints each year in the last five years; and how they plan to support local authorities to improve adult care services.


Answered by
Lord Greenhalgh Portrait
Lord Greenhalgh
This question was answered on 20th October 2020

The Government does not monitor how much local authorities pay out as a result of Local Government and Social Care Ombudsman investigations. Local authorities are independent bodies and ministers have no remit to intervene in their day to day affairs.

The Ombudsman recommends a range of outcomes to achieve justice for individuals. The individual case reports, as well as the focus reports, public interest reports, and annual reviews the Ombudsman publishes on his website set out wider service improvement recommendations.

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