NHS 111: Coronavirus

(asked on 5th October 2020) - View Source

Question to the Department of Health and Social Care:

To ask Her Majesty's Government what plans they have to launch an inquiry into (1) the impact of the suspension of nurses and allied health professionals from taking calls to the NHS 111 COVID-19 Clinical Assessment Service, and (2) related safety issues identified through call audits of that service.


Answered by
Lord Bethell Portrait
Lord Bethell
This question was answered on 20th October 2020

The Government has always been clear that there will be opportunities to look back, analyse and reflect on all aspects of the response to COVID-19. As the Prime Minister has said, this will include an independent inquiry at the appropriate time.

The COVID-19 Clinical Assessment Service is regularly monitored and audited to ensure its safety and to safeguard the quality of clinical advice given to patients.

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