Question to the Home Office:

To ask Her Majesty's Government, further to the answer by Baroness Williams of Trafford on 18 June, whether they will take steps to improve the treatment by immigration officers of British citizens accompanying non-British born spouses entering the UK; and what those measures will be.

Border Force expects high standards of professionalism of its officers in their dealings with all members of the public, regardless of their nationality or status.

Border Force follows strict guidelines with regards to discrimination, and officers undergo intensive training prior to taking up their positions. Border Force does not tolerate any breach of these principles.

Complaints about Border Force and the services it provides are treated seriously and are used as an opportunity to improve services.