Universal Credit: Domestic Abuse

(asked on 4th June 2018) - View Source

Question to the Department for Work and Pensions:

To ask Her Majesty's Government how many Jobcentre Plus offices in Universal Credit full service areas have dedicated facilities for use as private interview suites when interviewing applicants who report domestic abuse.


Answered by
Baroness Buscombe Portrait
Baroness Buscombe
This question was answered on 13th June 2018

The vast majority of Jobcentres delivering Universal Credit full service have private interview facilities as standard. In the small number of offices where they are not available we are able to make arrangements for customers at nearby offices which do have rooms, or arrange for a home visit to be made where it is appropriate to do so.

We always endeavour to deal with vulnerable claimants sensitively, taking into account the particular circumstances and individual needs of the customers.

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