Immigration Controls: ICT

(asked on 5th June 2023) - View Source

Question to the Home Office:

To ask His Majesty's Government what was the root cause of the nationwide failure of passport e-gates on 26 and 27 May.


This question was answered on 19th June 2023

It has never been government practice, for reasons of law enforcement, to comment on operational issues relating to border security and immigration controls. This includes offering commentary on the performance of border systems and of ePassport Gates data specifically.

Border Force’s number one priority is to maintain a secure border, and we will not compromise on this, but we are committed to ensuring passengers have the smoothest possible journey they can. As we continue to deliver change to our border systems we are committed to ensuring that resilience is at the heart of everything that we do

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